Question 1

Which of the following can create a message that is formal,businesslike,and unemotional?

Accepted Answer

A) Use colorful,descriptive language 
B) Use humor when possible 
C) Add similes to aid explanation 
D) Avoid using a journalistic writing style 
E) Eliminate words such as "you" and "I" 
A) Use colorful,descriptive language 
B) Use humor when possible 
C) Add similes to aid explanation 
D) Avoid using a journalistic writing style 
E) Eliminate words such as "you" and "I" E

Question 2

In which section of a report should all action items be brought together?

Accepted Answer

A) Transition 
B) Preview 
C) Close 
D) Body 
E) Introduction 
A) Transition 
B) Preview 
C) Close 
D) Body 
E) Introduction C

Question 3

The close of a proposal should

Accepted Answer

A) summarize how your proposed solution will benefit the reader. 
B) reemphasize why your firm is the right choice for the job. 
C) ask for a decision from the reader. 
D) do all of the above. 
A) summarize how your proposed solution will benefit the reader. 
B) reemphasize why your firm is the right choice for the job. 
C) ask for a decision from the reader. 
D) do all of the above. D

Question 4

When writing an RFP,why should you avoid asking for information that isn't relevant to your decision-making process?

Accepted Answer

A) Bidders will not have enough time to respond 
B) Bidders might focus on the wrong information and not write the proposal correctly 
C) Proposal writing software will not recognize the type of information needed and fail 
D) Tracking the proposal responses will be more difficult 
E) It might discourage some potentially attractive bidders from responding 
A) Bidders will not have enough time to respond 
B) Bidders might focus on the wrong information and not write the proposal correctly 
C) Proposal writing software will not recognize the type of information needed and fail 
D) Tracking the proposal responses will be more difficult 
E) It might discourage some potentially attractive bidders from responding

Question 5

As stated in your textbook,effective report content is accurate.Therefore,information presented in the report

Accepted Answer

A) should be positive. 
B) must be easy to find. 
C) should be relatively precise. 
D) must be factually correct. 
E) must include all alternatives. 
A) should be positive. 
B) must be easy to find. 
C) should be relatively precise. 
D) must be factually correct. 
E) must include all alternatives.

Question 6

Managing RFPs can be labor-intensive and time-consuming.However,you can maximize the effectiveness of the RFP process if you use a smart management approach that involves

Accepted Answer

A) identifying your decision-making criteria. 
B) pressuring bidders to respond as quickly as possible. 
C) maintaining a manual system for tracking responses to RFPs. 
D) waiting until all bids have been received before you finalize your information needs. 
E) using the same format for every RFP used by the organization. 
A) identifying your decision-making criteria. 
B) pressuring bidders to respond as quickly as possible. 
C) maintaining a manual system for tracking responses to RFPs. 
D) waiting until all bids have been received before you finalize your information needs. 
E) using the same format for every RFP used by the organization.

Question 7

When preparing review sections in a report

Accepted Answer

A) always write them in narrative form,not as lists. 
B) use multiple review sections if the report is long and complex. 
C) introduce new facts and information to support the review points. 
D) avoid headings and subheadings. 
E) avoid restating technical information found in the report. 
A) always write them in narrative form,not as lists. 
B) use multiple review sections if the report is long and complex. 
C) introduce new facts and information to support the review points. 
D) avoid headings and subheadings. 
E) avoid restating technical information found in the report.

Question 8

In a formal proposal,the work plan section

Accepted Answer

A) reviews the situation at hand and explains the need for action. 
B) describes your action plan for accomplishing the work that must be done. 
C) describes your organization's experience,personnel,and facilities. 
D) emphasizes the benefits and advantages of your proposed solution. 
E) is only necessary when the report will be sent outside the organization. 
A) reviews the situation at hand and explains the need for action. 
B) describes your action plan for accomplishing the work that must be done. 
C) describes your organization's experience,personnel,and facilities. 
D) emphasizes the benefits and advantages of your proposed solution. 
E) is only necessary when the report will be sent outside the organization.

Question 9

Which of the following is one of the advantages of using proposal-writing software for routine proposals?

Accepted Answer

A) It prevents integration with sales databases 
B) It prevents solutions from being given away free to the audience 
C) It ensures proper structure 
D) It explains your unique skills and knowledge needed to solve the problem 
E) It emphasizes the "you" attitude in the creation of the document 
A) It prevents integration with sales databases 
B) It prevents solutions from being given away free to the audience 
C) It ensures proper structure 
D) It explains your unique skills and knowledge needed to solve the problem 
E) It emphasizes the "you" attitude in the creation of the document

Question 10

An executive summary

Accepted Answer

A) is shorter than a synopsis. 
B) presents a fully developed "mini" version of the report. 
C) provides additional information (not covered in the report)that executives will need. 
D) is unnecessary if the report is not intended for executives. 
E) replaces the summary found at the end of the report. 
A) is shorter than a synopsis. 
B) presents a fully developed "mini" version of the report. 
C) provides additional information (not covered in the report)that executives will need. 
D) is unnecessary if the report is not intended for executives. 
E) replaces the summary found at the end of the report.

Question 11

An unsolicited proposal has more latitude in the scope of the document than a solicited proposal.

Accepted Answer

A) True 
 B)False

Question 12

In order to help your readers make informed decisions

Accepted Answer

A) tell them what they need to know-no more,no less. 
B) withhold information that doesn't suit your needs. 
C) present your raw data,so they can compile it as they see fit. 
D) manipulate the data to smooth out negative trends. 
E) include copies of all research articles used in compiling the report. 
A) tell them what they need to know-no more,no less. 
B) withhold information that doesn't suit your needs. 
C) present your raw data,so they can compile it as they see fit. 
D) manipulate the data to smooth out negative trends. 
E) include copies of all research articles used in compiling the report.

Question 13

The writing approach for a proposal is similar to the approach used for persuasive sales messages,so you can

Accepted Answer

A) follow the AIDA model. 
B) follow the good-news message plan. 
C) minimize the "you" attitude. 
D) open with a buffer statement. 
E) follow a journalistic approach. 
A) follow the AIDA model. 
B) follow the good-news message plan. 
C) minimize the "you" attitude. 
D) open with a buffer statement. 
E) follow a journalistic approach.

Question 14

What elements are normally included in the body of a formal proposal?

Accepted Answer

The body of a formal proposal can contai

Question 15

Which section of a report helps the reader understand the context of the report by tying it to a business problem or an assignment?

Accepted Answer

A) Conclusion 
B) Recommendations 
C) Close 
D) Body 
E) Introduction 
A) Conclusion 
B) Recommendations 
C) Close 
D) Body 
E) Introduction

Question 16

________ come after a body of material in a report,and they summarize the information included in that material.

Accepted Answer

A) Extension sections 
B) Review sections 
C) Transposition sections 
D) Preview sections 
E) Tables of content 
A) Extension sections 
B) Review sections 
C) Transposition sections 
D) Preview sections 
E) Tables of content

Question 17

How do transitions help a reader move through sections of a report?

Accepted Answer

Transitions help readers move from one s

Question 18

Why would a writer include an appendix,index,or bibliography in a report or proposal?

Accepted Answer

A) To illustrate key concepts in the message 
B) To call attention to particularly important illustrations 
C) To provide the purpose and scope of the report 
D) The material may be of interest,but isn't crucial to the message 
E) As a mini report for those who don't have time to read the entire message 
A) To illustrate key concepts in the message 
B) To call attention to particularly important illustrations 
C) To provide the purpose and scope of the report 
D) The material may be of interest,but isn't crucial to the message 
E) As a mini report for those who don't have time to read the entire message

Question 19

Which section of an RFP would include information about how you will choose which proposal is accepted?

Accepted Answer

A) Decision criteria 
B) Proposal requirements 
C) Submission information 
D) Contact information 
E) Project description 
A) Decision criteria 
B) Proposal requirements 
C) Submission information 
D) Contact information 
E) Project description

Question 20

Why is it important to package your proposal attractively and make it inviting and readable?

Accepted Answer

A) It is an indication of hands-on experience 
B) Readers will prejudge the quality of your products by the quality of the proposal 
C) Readers are more likely to be convinced because of the AIDA format 
D) It is an indication that you cared enough to create the proposal from scratch instead of using boilerplate text 
E) Information from databases will be easier to notice and understand 
A) It is an indication of hands-on experience 
B) Readers will prejudge the quality of your products by the quality of the proposal 
C) Readers are more likely to be convinced because of the AIDA format 
D) It is an indication that you cared enough to create the proposal from scratch instead of using boilerplate text 
E) Information from databases will be easier to notice and understand

Which of the following can create a message that is formal,businesslike,and unemotional?

In which section of a report should all action items be brought together?

The close of a proposal should

When writing an RFP,why should you avoid asking for information that isn't relevant to your decision-making process?

As stated in your textbook,effective report content is accurate.Therefore,information presented in the report

Managing RFPs can be labor-intensive and time-consuming.However,you can maximize the effectiveness of the RFP process if you use a smart management approach that involves

When preparing review sections in a report

In a formal proposal,the work plan section

Which of the following is one of the advantages of using proposal-writing software for routine proposals?

An executive summary

An unsolicited proposal has more latitude in the scope of the document than a solicited proposal.

In order to help your readers make informed decisions

The writing approach for a proposal is similar to the approach used for persuasive sales messages,so you can

What elements are normally included in the body of a formal proposal?

Which section of a report helps the reader understand the context of the report by tying it to a business problem or an assignment?

________ come after a body of material in a report,and they summarize the information included in that material.

How do transitions help a reader move through sections of a report?

Why would a writer include an appendix,index,or bibliography in a report or proposal?

Which section of an RFP would include information about how you will choose which proposal is accepted?

Why is it important to package your proposal attractively and make it inviting and readable?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 15: Writing and Completing Reports and Proposals

Which of the following can create a message that is formal,businesslike,and unemotional?

In which section of a report should all action items be brought together?

The close of a proposal should

When writing an RFP,why should you avoid asking for information that isn't relevant to your decision-making process?

As stated in your textbook,effective report content is accurate.Therefore,information presented in the report

Managing RFPs can be labor-intensive and time-consuming.However,you can maximize the effectiveness of the RFP process if you use a smart management approach that involves

When preparing review sections in a report

In a formal proposal,the work plan section

Which of the following is one of the advantages of using proposal-writing software for routine proposals?

An executive summary

An unsolicited proposal has more latitude in the scope of the document than a solicited proposal.

In order to help your readers make informed decisions

The writing approach for a proposal is similar to the approach used for persuasive sales messages,so you can

What elements are normally included in the body of a formal proposal?

Which section of a report helps the reader understand the context of the report by tying it to a business problem or an assignment?

________ come after a body of material in a report,and they summarize the information included in that material.

How do transitions help a reader move through sections of a report?

Why would a writer include an appendix,index,or bibliography in a report or proposal?

Which section of an RFP would include information about how you will choose which proposal is accepted?

Why is it important to package your proposal attractively and make it inviting and readable?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters