Question 1

According to the textbook, ________ management is internally oriented and focuses on efficient flow of incoming materials to organisations.

Accepted Answer

A) value chain 
B) technological chain 
C) supply chain 
D) ethical chain 
E) financial chain 
A) value chain 
B) technological chain 
C) supply chain 
D) ethical chain 
E) financial chain

Question 2

For organisations to improve productivity, they should focus on people and operations.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT one of Deming's 14 Points for Improving Management's Productivity?

Accepted Answer

A) Deal with the best and least number of suppliers. 
B) Train workers for the job that you are asking them to perform. 
C) Do not be complacent concerning the quality of your product. 
D) Plan for the immediate future. 
E) Establish statistical control over your product processes. 
A) Deal with the best and least number of suppliers. 
B) Train workers for the job that you are asking them to perform. 
C) Do not be complacent concerning the quality of your product. 
D) Plan for the immediate future. 
E) Establish statistical control over your product processes.

Question 4

Which of the following is NOT a crucial aspect in the lean organisation?

Accepted Answer

A) understanding what the customers want 
B) identifying customer value by analysing all activities required to produce products 
C) customer dialogue 
D) optimising the entire production process to match customer value 
E) both A and B 
A) understanding what the customers want 
B) identifying customer value by analysing all activities required to produce products 
C) customer dialogue 
D) optimising the entire production process to match customer value 
E) both A and B

Question 5

Indicate which one of the following is NOT mentioned in the textbook as a reason why operations management is important to organisations and managers?

Accepted Answer

A) It plays a strategic role in an organisation's competitive success. 
B) It encompasses social responsibility and ethics. 
C) It is important in effectively and efficiently managing productivity. 
D) It encompasses both services and manufacturing. 
E) both B and C 
A) It plays a strategic role in an organisation's competitive success. 
B) It encompasses social responsibility and ethics. 
C) It is important in effectively and efficiently managing productivity. 
D) It encompasses both services and manufacturing. 
E) both B and C

According to the textbook, ________ management is internally oriented and focuses on efficient flow of incoming materials to organisations.

For organisations to improve productivity, they should focus on people and operations.

Which of the following is NOT one of Deming's 14 Points for Improving Management's Productivity?

Which of the following is NOT a crucial aspect in the lean organisation?

Indicate which one of the following is NOT mentioned in the textbook as a reason why operations management is important to organisations and managers?

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 11: Managing Operations

According to the textbook, ________ management is internally oriented and focuses on efficient flow of incoming materials to organisations.

For organisations to improve productivity, they should focus on people and operations.

Which of the following is NOT one of Deming's 14 Points for Improving Management's Productivity?

Which of the following is NOT a crucial aspect in the lean organisation?

Indicate which one of the following is NOT mentioned in the textbook as a reason why operations management is important to organisations and managers?

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters