Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships
Exam 1: Marketing: Creating and Capturing Customer Value123 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships156 Questions
Exam 3: Analysing the Marketing Environment159 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights151 Questions
Exam 5: Consumer Markets and Consumer Buyer Behaviour157 Questions
Exam 6: Business Markets and Business Buyer Behaviour168 Questions
Exam 7: Customer-Driven Marketing Strategy: Creating Value for Target Customers163 Questions
Exam 8: Products, Services and Brands: Building Customer Value171 Questions
Exam 9: Developing New Products and Managing the Product157 Questions
Exam 10: Pricing Strategies: Understanding and Capturing Customer Value141 Questions
Exam 11: Additional Pricing Considerations170 Questions
Exam 12: Marketing Channels: Delivering Customer Value164 Questions
Exam 13: Retailing and Wholesaling149 Questions
Exam 14: Communicating Customer Value: Integrated Marketing Communications Strategy164 Questions
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An entrepreneur has researched new markets and has decided which segments to enter.Next she should decide what ________ her company should occupy in those segments.
(Multiple Choice)
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Which of the following does NOT accurately reflect a problem with the BCG matrix approach?
(Multiple Choice)
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Which of the following is NOT a step in the strategic planning process?
(Multiple Choice)
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The marketing control process entails the following steps in order: setting goals,________,evaluating performance and ________.
(Multiple Choice)
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A(n)________ can be a company division,a product line within a division or a single product or brand.
(Essay)
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The collection of businesses and products that make up a company is called its ________.
(Multiple Choice)
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'Doing the right things' (strategy)is more important than 'doing things right' (implementation).
(True/False)
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Effective positioning begins with ________ the company's marketing offer in order to give consumers more perceived value.
(Multiple Choice)
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A marketing organisation's mission should NOT be stated as making more ________ and\or ________.
(Essay)
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If a maker of exercise shirts and shorts considered introducing a line of fitness equipment,the company would be considering ________.
(Multiple Choice)
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The annual and long-range plans deal with the company's ________ businesses and how to keep them going.In contrast,the strategic plan involves adapting the firm to take advantage of ________ in its constantly changing environment.
(Essay)
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A marketing manager is evaluating each market segment's attractiveness and is in the process of selecting one or more segments for his firm's product to enter.What is he doing?
(Multiple Choice)
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In 1982,the manufacturer of carbonated drinks,the Coca Cola Group,acquired the feature film maker,Columbia Pictures,and retained control over it for almost a decade.This stage of the Coca Cola Group's history is an example of ________.
(Multiple Choice)
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A company operates as two distinct businesses - one that sells lawn and garden products,and one that markets booklets.Each business is called a ________.
(Multiple Choice)
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When QANTAS airlines launched its low-cost carrier,Jetstar,it soon found that Jetstar's budget prices appealed to a new market segment made up of first-time travellers who had previously been locked-out of air travel due to perceptions of high price.Jetstar's ability to reach first-time travellers is an example of ________ by QANTAS.
(Multiple Choice)
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Which of the following is NOT a customer-centred measure of marketing impact?
(Multiple Choice)
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