Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships

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An entrepreneur has researched new markets and has decided which segments to enter.Next she should decide what ________ her company should occupy in those segments.

(Multiple Choice)
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Which of the following does NOT accurately reflect a problem with the BCG matrix approach?

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Which of the following is NOT a step in the strategic planning process?

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The marketing control process entails the following steps in order: setting goals,________,evaluating performance and ________.

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A(n)________ can be a company division,a product line within a division or a single product or brand.

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The collection of businesses and products that make up a company is called its ________.

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'Doing the right things' (strategy)is more important than 'doing things right' (implementation).

(True/False)
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Effective positioning begins with ________ the company's marketing offer in order to give consumers more perceived value.

(Multiple Choice)
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A marketing organisation's mission should NOT be stated as making more ________ and\or ________.

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If a maker of exercise shirts and shorts considered introducing a line of fitness equipment,the company would be considering ________.

(Multiple Choice)
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The annual and long-range plans deal with the company's ________ businesses and how to keep them going.In contrast,the strategic plan involves adapting the firm to take advantage of ________ in its constantly changing environment.

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A marketing manager is evaluating each market segment's attractiveness and is in the process of selecting one or more segments for his firm's product to enter.What is he doing?

(Multiple Choice)
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In 1982,the manufacturer of carbonated drinks,the Coca Cola Group,acquired the feature film maker,Columbia Pictures,and retained control over it for almost a decade.This stage of the Coca Cola Group's history is an example of ________.

(Multiple Choice)
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A company operates as two distinct businesses - one that sells lawn and garden products,and one that markets booklets.Each business is called a ________.

(Multiple Choice)
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When QANTAS airlines launched its low-cost carrier,Jetstar,it soon found that Jetstar's budget prices appealed to a new market segment made up of first-time travellers who had previously been locked-out of air travel due to perceptions of high price.Jetstar's ability to reach first-time travellers is an example of ________ by QANTAS.

(Multiple Choice)
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Which of the following is NOT a customer-centred measure of marketing impact?

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