Question 1

A supervisor must balance task-centered concerns with ___________________-centered concerns.

Accepted Answer

The answer of A supervisor must balance task-centered concerns with...

Question 2

Ryan has led his team to exceed their monthly goal of new clients this month.Which type of management results has Ryan attained?

Accepted Answer

A) quantity 
B) quality and workmanship 
C) costs and budget control 
D) management of human resources 
A) quantity 
B) quality and workmanship 
C) costs and budget control 
D) management of human resources

Question 3

What two major end results are supervisors seeking?

Accepted Answer

A) a product or a service 
B) management and efficiency 
C) energy and utilities 
D) facilities and equipment 
A) a product or a service 
B) management and efficiency 
C) energy and utilities 
D) facilities and equipment

Question 4

Which type of manager implements programs that are intended to carry out the broader objectives set by executives?

Accepted Answer

A) executives 
B) middle managers 
C) supervisors 
D) nonmanagerial employees 
A) executives 
B) middle managers 
C) supervisors 
D) nonmanagerial employees

Question 5

All the various roles that supervisors are called on to perform are carried out by the ______.

Accepted Answer

A) management process 
B) planners 
C) staff 
D) executives 
A) management process 
B) planners 
C) staff 
D) executives

Question 6

Under the Taft-Hartley Act,the definition of a supervisor depends on:

Accepted Answer

A) being paid a salary. 
B) the proportion of time devoted to production work. 
C) the number of people supervised. 
D) the exercise of authority requiring independent judgment. 
A) being paid a salary. 
B) the proportion of time devoted to production work. 
C) the number of people supervised. 
D) the exercise of authority requiring independent judgment.

Question 7

The Fair Labor Standards Act (FLSA)of 1938 states that supervisors must be paid a salary.Why does this make some supervisors unhappy?

Accepted Answer

A) Supervisors are exempt from overtime pay. 
B) Supervisors would rather be paid hourly. 
C) Supervisors do not wish to be paid. 
D) Supervisors do not want additional benefits. 
A) Supervisors are exempt from overtime pay. 
B) Supervisors would rather be paid hourly. 
C) Supervisors do not wish to be paid. 
D) Supervisors do not want additional benefits.

Question 8

The concept that an individual should have only one boss is called ______.

Accepted Answer

A) division of work 
B) chain of command 
C) unity of direction 
D) unity of command 
A) division of work 
B) chain of command 
C) unity of direction 
D) unity of command

Question 9

The purpose of the managerial process is to convert the resources available to a supervisor's department into a useful end result.The end result is always a service.
The end result will either be a service or a product.

Accepted Answer

A) True 
 B)False

Question 10

The Taft-Hartly Act specifically prohibits a supervisor from joining a union of production and clerical workers.

Accepted Answer

A) True 
 B)False

Question 11

Supervisors are more likely to be influenced by forces outside the company than by those within it.

Accepted Answer

A) True 
 B)False

Question 12

Executives motivate,direct,and monitor the work of the managers who report to them.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following terms should a supervisor NOT use when referring to an employee?

Accepted Answer

A) team member 
B) colleague 
C) employee 
D) subordinate The term "subordinate" implies a lesser status and may be offensive to some employees. 
A) team member 
B) colleague 
C) employee 
D) subordinate The term "subordinate" implies a lesser status and may be offensive to some employees.

Question 14

As a new supervisor,Raylene is getting to know the real problems of her department and is becoming fully informed about the operations there.What stage of supervisory transition is she in?

Accepted Answer

A) taking hold 
B) immersion 
C) reshaping 
D) consolidation 
A) taking hold 
B) immersion 
C) reshaping 
D) consolidation

Question 15

A type of employee who verbally intimidates or humiliates others on a daily basis is called a workplace ___________________.

Accepted Answer

The answer of A type of employee who verbally intimidates...

Question 16

Middle managers establish a vision for an organization and develop broad strategies.
This is the function of an executive.

Accepted Answer

A) True 
 B)False

Question 17

A manager who sets goals and objectives and creates specific plans is completing which step in the management process?

Accepted Answer

A) planning 
B) organizing 
C) staffing 
D) leading 
A) planning 
B) organizing 
C) staffing 
D) leading

Question 18

The concept that work should be divided so that each person will perform a specialized portion is called ______.

Accepted Answer

A) division of work 
B) chain of command 
C) unity of direction 
D) unity of command 
A) division of work 
B) chain of command 
C) unity of direction 
D) unity of command

A supervisor must balance task-centered concerns with ___________________-centered concerns.

Ryan has led his team to exceed their monthly goal of new clients this month.Which type of management results has Ryan attained?

What two major end results are supervisors seeking?

Which type of manager implements programs that are intended to carry out the broader objectives set by executives?

All the various roles that supervisors are called on to perform are carried out by the ______.

Under the Taft-Hartley Act,the definition of a supervisor depends on:

The Fair Labor Standards Act (FLSA)of 1938 states that supervisors must be paid a salary.Why does this make some supervisors unhappy?

The concept that an individual should have only one boss is called ______.

The purpose of the managerial process is to convert the resources available to a supervisor's department into a useful end result.The end result is always a service. The end result will either be a service or a product.

The Taft-Hartly Act specifically prohibits a supervisor from joining a union of production and clerical workers.

Supervisors are more likely to be influenced by forces outside the company than by those within it.

Executives motivate,direct,and monitor the work of the managers who report to them.

Which of the following terms should a supervisor NOT use when referring to an employee?

As a new supervisor,Raylene is getting to know the real problems of her department and is becoming fully informed about the operations there.What stage of supervisory transition is she in?

A type of employee who verbally intimidates or humiliates others on a daily basis is called a workplace ___________________.

Middle managers establish a vision for an organization and develop broad strategies. This is the function of an executive.

A manager who sets goals and objectives and creates specific plans is completing which step in the management process?

The concept that work should be divided so that each person will perform a specialized portion is called ______.

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters

Exam 1: The Supervisors Role in Creating a Positive Workplace

A supervisor must balance task-centered concerns with ___________________-centered concerns.

Ryan has led his team to exceed their monthly goal of new clients this month.Which type of management results has Ryan attained?

What two major end results are supervisors seeking?

Which type of manager implements programs that are intended to carry out the broader objectives set by executives?

All the various roles that supervisors are called on to perform are carried out by the ______.

Under the Taft-Hartley Act,the definition of a supervisor depends on:

The Fair Labor Standards Act (FLSA)of 1938 states that supervisors must be paid a salary.Why does this make some supervisors unhappy?

The concept that an individual should have only one boss is called ______.

The purpose of the managerial process is to convert the resources available to a supervisor's department into a useful end result.The end result is always a service. The end result will either be a service or a product.

The Taft-Hartly Act specifically prohibits a supervisor from joining a union of production and clerical workers.

Supervisors are more likely to be influenced by forces outside the company than by those within it.

Executives motivate,direct,and monitor the work of the managers who report to them.

Which of the following terms should a supervisor NOT use when referring to an employee?

As a new supervisor,Raylene is getting to know the real problems of her department and is becoming fully informed about the operations there.What stage of supervisory transition is she in?

A type of employee who verbally intimidates or humiliates others on a daily basis is called a workplace ___________________.

Middle managers establish a vision for an organization and develop broad strategies. This is the function of an executive.

A manager who sets goals and objectives and creates specific plans is completing which step in the management process?

The concept that work should be divided so that each person will perform a specialized portion is called ______.

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters