Exam 1: The Supervisors Role in Creating a Positive Workplace

The reshaping stage of transition into a supervisory role includes learning how to run the department,establishing personal credibility,and beginning to build a power base. This is called the "taking hold" stage.

Most Americans say their jobs are too easy. Supervisors need to make sure that employees have enough to do and reward employees who commit to doing a good job.

Higher-level executives are more likely to be influenced by forces outside the company than by those within it.

Joanie has knowledge of the accounting industry.She knows its processes,required equipment,and potential problems of her job.What type of managerial skills does she have?

The term supervisory balance means to pay as much attention to technical and administrative tasks as to ______.

___________________ devote a large proportion of their efforts to planning,organizing,staffing,leading,and controlling the work of human and other resources.

Managers are deemed effective if they ______.

Management is the process of obtaining,deploying,and utilizing a variety of essential resources to contribute to an organization's success.

Management is the process of obtaining,deploying,and utilizing a variety of essential resources to contribute to an organization's success.

Managers must have the authority to give orders,but they must also accept responsibility for the work.

Higher-level executives are more concerned with long-term future while supervisors have a shorter time horizon to achieve their goals.

Which part of the management process includes measuring results,comparing results to expectations,and taking corrective action to bring results in to line?

Supervisors should organize their day so that they are not interrupted and solve less than ten problems a day. Supervisors are often interrupted and solve many more than ten problems a day.

________ is less concerned with spending a set number of hours in the office than with results.

A mentor is an experienced person willing to engage in frequent dialogue to provide developmental guidance and support.

Managers are deemed efficient if they ______.

The order of the stages in the management process is staffing,organizing,planning,controlling,and leading. The order of the stages in the management process is planning,organizing,staffing,leading,and controlling.

Higher management judges performance by how well a manager manages ___________________ and if the manager attains desired ___________________.

Some employees place the burden of their need for ___________________ on their employer.

Richard works effectively with individuals and groups.He can work with peers,supervisors,as well as subordinates.What type of managerial skills does he have?