Question 1

You should avoid focusing attention on the reader when you

Accepted Answer

A) must refuse the reader's request. 
B) agree with the reader. 
C) are pointing out reader benefits. 
D) use the word "you" more than once. 
E) know the reader has a significant impairment. 
A) must refuse the reader's request. 
B) agree with the reader. 
C) are pointing out reader benefits. 
D) use the word "you" more than once. 
E) know the reader has a significant impairment.

Question 2

Identify the sentence that does not contain a redundant phrase.

Accepted Answer

A) Young adults should plan ahead for retirement at the start of their careers. 
B) Understanding absolute and relative cell references is fundamental to working with spreadsheets. 
C) The company will give each and every employee a year-end bonus. 
D) Receive a free gift when you subscribe to our magazine. 
E) When and if profits increase by 15 percent,all employees will receive a raise. 
A) Young adults should plan ahead for retirement at the start of their careers. 
B) Understanding absolute and relative cell references is fundamental to working with spreadsheets. 
C) The company will give each and every employee a year-end bonus. 
D) Receive a free gift when you subscribe to our magazine. 
E) When and if profits increase by 15 percent,all employees will receive a raise.

Question 3

Writers should ask themselves "What's in it for me?" and then write so that the answer is obvious.

Accepted Answer

A) True 
 B)False

Question 4

One way to avoid exaggeration and sound more sincere is to use only an appropriate number of modifiers.

Accepted Answer

A) True 
 B)False

Question 5

What is the "you" attitude? What are the major principles of the "you" attitude?

Accepted Answer

The "you" attitude emphasizes what the r

Question 6

How can you achieve a confident writing style?

Accepted Answer

Believe that your explanation is complet

Question 7

If you use clichés in your business writing,you

Accepted Answer

A) should balance them with concrete,specific examples. 
B) need short,simple words to convey relevant facts and figures. 
C) risk having your readers misinterpret the main points you want to convey. 
D) send the message that you can't be bothered with tailoring your words to your readers. 
E) focus your readers on the content of your message,not on the way it is conveyed. 
A) should balance them with concrete,specific examples. 
B) need short,simple words to convey relevant facts and figures. 
C) risk having your readers misinterpret the main points you want to convey. 
D) send the message that you can't be bothered with tailoring your words to your readers. 
E) focus your readers on the content of your message,not on the way it is conveyed.

Question 8

Discuss the following principle: "Prefer positive language." Specifically,what are the general assumptions and guidelines? What words should you avoid?

Accepted Answer

Positive language is more likely than ne

Question 9

Which guideline about confident writing is correct?

Accepted Answer

A) Use confident phrases such as "I hope." 
B) Encourage the reader to provide excuses for denying your request. 
C) Imply that something might not work out satisfactorily. 
D) Avoid using presumptuous language such as "I know you will agree." 
E) Use helpful statements such as "Let us know if you have other problems." 
A) Use confident phrases such as "I hope." 
B) Encourage the reader to provide excuses for denying your request. 
C) Imply that something might not work out satisfactorily. 
D) Avoid using presumptuous language such as "I know you will agree." 
E) Use helpful statements such as "Let us know if you have other problems."

Question 10

One reason to control paragraph length is to avoid obscuring a key idea that appears in one of the middle paragraphs.

Accepted Answer

A) True 
 B)False

Question 11

You can best help readers grasp your meaning by using old,familiar clichés rather than fresh,original language.

Accepted Answer

A) True 
 B)False

Question 12

A writer using the phrase "thinking outside of the box" would be admired for fresh,original thinking.

Accepted Answer

A) True 
 B)False

Question 13

A passive sentence

Accepted Answer

A) contains some form of the verb to be. 
B) is usually shorter than an active sentence. 
C) includes a verb expressed in the past tense. 
D) calls reader attention to the doer of the action. 
E) is appropriate when using negative language. 
A) contains some form of the verb to be. 
B) is usually shorter than an active sentence. 
C) includes a verb expressed in the past tense. 
D) calls reader attention to the doer of the action. 
E) is appropriate when using negative language.

Question 14

Two expressions that carry negative connotations are

Accepted Answer

A) compound-complex and redundant. 
B) will not and cannot. 
C) subjunctive and passive voice. 
D) ethnocentrism and abstraction. 
E) ambiguity and expletive. 
A) compound-complex and redundant. 
B) will not and cannot. 
C) subjunctive and passive voice. 
D) ethnocentrism and abstraction. 
E) ambiguity and expletive.

Question 15

The phrase "there is" is an example of

Accepted Answer

A) an expletive. 
B) a hidden verb. 
C) a buzz word. 
D) the active-passive voice. 
E) jargon. 
A) an expletive. 
B) a hidden verb. 
C) a buzz word. 
D) the active-passive voice. 
E) jargon.

Question 16

Which of the following sentences should be rewritten so it does not focus on the reader?

Accepted Answer

A) Your prize is a new entertainment center. 
B) After placing an order,you will be entered into our weekly drawing. 
C) You should have written a more in-depth report. 
D) Your new furniture will arrive no later than Friday. 
E) Your purchases can be returned within 14 days. 
A) Your prize is a new entertainment center. 
B) After placing an order,you will be entered into our weekly drawing. 
C) You should have written a more in-depth report. 
D) Your new furniture will arrive no later than Friday. 
E) Your purchases can be returned within 14 days.

Question 17

Because emails are short and informal,writers using this channel may begin most sentences with "I."

Accepted Answer

A) True 
 B)False

Question 18

While composing a first draft,you should be less concerned with style and more concerned with getting your ideas down in some form.

Accepted Answer

A) True 
 B)False

Question 19

Style consists of the way your message is expressed,including the effectiveness of the words,sentences,paragraphs,and tone.

Accepted Answer

A) True 
 B)False

Question 20

Define a)clichés,b)slang,and c)buzzwords.Why should they typically be avoided in business communication?
a.Clichés are expressions that are monotonous because they have been overused.

Accepted Answer

Writers avoid clichés because they lack

You should avoid focusing attention on the reader when you

Identify the sentence that does not contain a redundant phrase.

Writers should ask themselves "What's in it for me?" and then write so that the answer is obvious.

One way to avoid exaggeration and sound more sincere is to use only an appropriate number of modifiers.

What is the "you" attitude? What are the major principles of the "you" attitude?

How can you achieve a confident writing style?

If you use clichés in your business writing,you

Discuss the following principle: "Prefer positive language." Specifically,what are the general assumptions and guidelines? What words should you avoid?

Which guideline about confident writing is correct?

One reason to control paragraph length is to avoid obscuring a key idea that appears in one of the middle paragraphs.

You can best help readers grasp your meaning by using old,familiar clichés rather than fresh,original language.

A writer using the phrase "thinking outside of the box" would be admired for fresh,original thinking.

A passive sentence

Two expressions that carry negative connotations are

The phrase "there is" is an example of

Which of the following sentences should be rewritten so it does not focus on the reader?

Because emails are short and informal,writers using this channel may begin most sentences with "I."

While composing a first draft,you should be less concerned with style and more concerned with getting your ideas down in some form.

Style consists of the way your message is expressed,including the effectiveness of the words,sentences,paragraphs,and tone.

Define a)clichés,b)slang,and c)buzzwords.Why should they typically be avoided in business communication? a.Clichés are expressions that are monotonous because they have been overused.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters

Exam 5: Revising-Your-Writing

You should avoid focusing attention on the reader when you

Identify the sentence that does not contain a redundant phrase.

Writers should ask themselves "What's in it for me?" and then write so that the answer is obvious.

One way to avoid exaggeration and sound more sincere is to use only an appropriate number of modifiers.

What is the "you" attitude? What are the major principles of the "you" attitude?

How can you achieve a confident writing style?

If you use clichés in your business writing,you

Discuss the following principle: "Prefer positive language." Specifically,what are the general assumptions and guidelines? What words should you avoid?

Which guideline about confident writing is correct?

One reason to control paragraph length is to avoid obscuring a key idea that appears in one of the middle paragraphs.

You can best help readers grasp your meaning by using old,familiar clichés rather than fresh,original language.

A writer using the phrase "thinking outside of the box" would be admired for fresh,original thinking.

A passive sentence

Two expressions that carry negative connotations are

The phrase "there is" is an example of

Which of the following sentences should be rewritten so it does not focus on the reader?

Because emails are short and informal,writers using this channel may begin most sentences with "I."

While composing a first draft,you should be less concerned with style and more concerned with getting your ideas down in some form.

Style consists of the way your message is expressed,including the effectiveness of the words,sentences,paragraphs,and tone.

Define a)clichés,b)slang,and c)buzzwords.Why should they typically be avoided in business communication? a.Clichés are expressions that are monotonous because they have been overused.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters