Question 1

is the ability to put yourself in the reader's position and to understand that person's situation,feelings,motives,and needs.

Accepted Answer

A) Sincerity 
B) Reader benefit 
C) Empathy 
D) Readability 
E) Courtesy 
A) Sincerity 
B) Reader benefit 
C) Empathy 
D) Readability 
E) Courtesy

Question 2

An expletive

Accepted Answer

A) obscures the subject of the sentence. 
B) clarifies the meaning of a sentence. 
C) contributes to conciseness. 
D) provides a strong antecedent to a noun. 
E) substitutes for redundant language. 
A) obscures the subject of the sentence. 
B) clarifies the meaning of a sentence. 
C) contributes to conciseness. 
D) provides a strong antecedent to a noun. 
E) substitutes for redundant language.

Question 3

Rearrange the sentences in the following paragraph to achieve paragraph unity.
[1] The primary objective is to prepare the class schedule for the next semester.[2] If time permits,faculty will review scholarship applications.[3] The Information Systems Department will meet at 1:00 p.m.on Thursday.[4] In addition to preparing the class schedule,faculty will be assigned particular sections.

Accepted Answer

[3] The Information Systems Department w

Question 4

Which statement contains a dangling expression?

Accepted Answer

A) Robert started analyzing the data after he told Jose about the deadline. 
B) Mr.Carlton,our treasurer,spoke to the bank's managers on Thursday. 
C) When you review a message,you should identify errors to be corrected. 
D) David read the memorandum to Sammy,but he didn't like the new policy. 
E) Michael asked Heather to make copies of the news article. 
A) Robert started analyzing the data after he told Jose about the deadline. 
B) Mr.Carlton,our treasurer,spoke to the bank's managers on Thursday. 
C) When you review a message,you should identify errors to be corrected. 
D) David read the memorandum to Sammy,but he didn't like the new policy. 
E) Michael asked Heather to make copies of the news article.

Question 5

Three ways to achieve coherence are to use

Accepted Answer

A) unity,passive voice,and active voice. 
B) short paragraphs,a confident tone,and topic sentences. 
C) transitional words,pronouns,and repetition. 
D) white space,headings,and justification. 
E) transitions for cause and effect,sequence,and contrast. 
A) unity,passive voice,and active voice. 
B) short paragraphs,a confident tone,and topic sentences. 
C) transitional words,pronouns,and repetition. 
D) white space,headings,and justification. 
E) transitions for cause and effect,sequence,and contrast.

Question 6

Because slang words are in use for long periods,people who read business documents that are several years old should have no problem understanding them.

Accepted Answer

A) True 
 B)False

Question 7

Explain when the active voice is preferred and when the passive voice is preferred in business communication.Provide one effective example of each voice.

Accepted Answer

Active voice is preferred in most commun

Question 8

Short and simple words help business writers

Accepted Answer

A) impress their readers. 
B) emphasize the receiver of the action. 
C) use jargon to build credibility. 
D) express their meaning without distracting readers. 
E) use redundancy in appropriate situations. 
A) impress their readers. 
B) emphasize the receiver of the action. 
C) use jargon to build credibility. 
D) express their meaning without distracting readers. 
E) use redundancy in appropriate situations.

Question 9

Believing that your decision is based on sound reasoning increases your risk of writing with less confidence.

Accepted Answer

A) True 
 B)False

Question 10

Logically,a paragraph should

Accepted Answer

A) cover a single topic. 
B) connect the previous paragraph to the topic sentence. 
C) be divided into simple and compound sentences. 
D) use parallel structure for coherence. 
E) contain no fewer than 25 characters. 
A) cover a single topic. 
B) connect the previous paragraph to the topic sentence. 
C) be divided into simple and compound sentences. 
D) use parallel structure for coherence. 
E) contain no fewer than 25 characters.

Question 11

Obvious flattery detracts from the sincerity of your message.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is not a correct statement about paragraphs?

Accepted Answer

A) They should discuss one to three major topics. 
B) They are both a logical unit and a visual unit. 
C) A series of extremely short paragraphs can weaken coherence. 
D) Paragraph length should be determined by your Rhetorical Considerations and the needs of your reader. 
E) Excessively long paragraphs look boring and difficult. 
A) They should discuss one to three major topics. 
B) They are both a logical unit and a visual unit. 
C) A series of extremely short paragraphs can weaken coherence. 
D) Paragraph length should be determined by your Rhetorical Considerations and the needs of your reader. 
E) Excessively long paragraphs look boring and difficult.

Question 13

Explain how omission of information and choice of words can affect the accuracy of a message.

Accepted Answer

When a person leaves out vital informati

Question 14

Identify the sentence that contains specific,concrete language.

Accepted Answer

A) The committee met several times to discuss the proposal. 
B) Many employees are dissatisfied with the change in retirement benefits. 
C) A substantial number of complaints were received from customers. 
D) Three new representatives will complete their training this week. 
E) The speaker used an emotional tone when addressing the sales meeting. 
A) The committee met several times to discuss the proposal. 
B) Many employees are dissatisfied with the change in retirement benefits. 
C) A substantial number of complaints were received from customers. 
D) Three new representatives will complete their training this week. 
E) The speaker used an emotional tone when addressing the sales meeting.

Question 15

Write a compound sentence from this sentence: "Halvor analyzed the data that Victoria gathered."

Accepted Answer

Victoria gathered th

Question 16

Revise the following sentences to conform to standard business communication principles.Add appropriate details as needed to complete the ideas.
a.Please call Mr.Becker to confirm his February 28 appointment.February has
a.Please call Mr.Becker to confirm his February 30 appointment.
b.After reviewing the sales reports,errors were corrected.
c.Sarah needs to confirm the budget with Dan,but he is out of town until next week.

Accepted Answer

only 28 days,29 in leap years.) b.After

Question 17

Effective business communicators use a confident,competent tone in their messages but avoid sounding arrogant.

Accepted Answer

A) True 
 B)False

Question 18

If your paragraphs are excessively long,you may

Accepted Answer

A) have difficulty maintaining parallel structure throughout. 
B) distract the reader with your confident tone. 
C) unintentionally obscure an important idea buried in the middle. 
D) need transitional expressions to highlight reader benefits. 
E) use simple sentences to smoothly link one idea with another. 
A) have difficulty maintaining parallel structure throughout. 
B) distract the reader with your confident tone. 
C) unintentionally obscure an important idea buried in the middle. 
D) need transitional expressions to highlight reader benefits. 
E) use simple sentences to smoothly link one idea with another.

Question 19

Which of these is a compound sentence?

Accepted Answer

A) Plans A and B are safe and convenient retirement programs for all workers. 
B) Jill will photocopy the letters,and Adam will type the envelopes. 
C) Although the data was received after the deadline,we still managed to complete the project within one week. 
D) Please purchase paper clips,pencils,and notebooks when you go to the office supply store. 
E) If I can buy the printer at a discount,I will; however,if I cannot,I'll wait for a sale. 
A) Plans A and B are safe and convenient retirement programs for all workers. 
B) Jill will photocopy the letters,and Adam will type the envelopes. 
C) Although the data was received after the deadline,we still managed to complete the project within one week. 
D) Please purchase paper clips,pencils,and notebooks when you go to the office supply store. 
E) If I can buy the printer at a discount,I will; however,if I cannot,I'll wait for a sale.

Question 20

Readers may think you are unsure of yourself if you use self-conscious phrases such as I hope in your messages.

Accepted Answer

A) True 
 B)False

is the ability to put yourself in the reader's position and to understand that person's situation,feelings,motives,and needs.

An expletive

Which statement contains a dangling expression?

Three ways to achieve coherence are to use

Because slang words are in use for long periods,people who read business documents that are several years old should have no problem understanding them.

Explain when the active voice is preferred and when the passive voice is preferred in business communication.Provide one effective example of each voice.

Short and simple words help business writers

Believing that your decision is based on sound reasoning increases your risk of writing with less confidence.

Logically,a paragraph should

Obvious flattery detracts from the sincerity of your message.

Which of the following is not a correct statement about paragraphs?

Explain how omission of information and choice of words can affect the accuracy of a message.

Identify the sentence that contains specific,concrete language.

Write a compound sentence from this sentence: "Halvor analyzed the data that Victoria gathered."

Effective business communicators use a confident,competent tone in their messages but avoid sounding arrogant.

If your paragraphs are excessively long,you may

Which of these is a compound sentence?

Readers may think you are unsure of yourself if you use self-conscious phrases such as I hope in your messages.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters

Exam 5: Revising-Your-Writing

is the ability to put yourself in the reader's position and to understand that person's situation,feelings,motives,and needs.

An expletive

Which statement contains a dangling expression?

Three ways to achieve coherence are to use

Because slang words are in use for long periods,people who read business documents that are several years old should have no problem understanding them.

Explain when the active voice is preferred and when the passive voice is preferred in business communication.Provide one effective example of each voice.

Short and simple words help business writers

Believing that your decision is based on sound reasoning increases your risk of writing with less confidence.

Logically,a paragraph should

Obvious flattery detracts from the sincerity of your message.

Which of the following is not a correct statement about paragraphs?

Explain how omission of information and choice of words can affect the accuracy of a message.

Identify the sentence that contains specific,concrete language.

Write a compound sentence from this sentence: "Halvor analyzed the data that Victoria gathered."

Effective business communicators use a confident,competent tone in their messages but avoid sounding arrogant.

If your paragraphs are excessively long,you may

Which of these is a compound sentence?

Readers may think you are unsure of yourself if you use self-conscious phrases such as I hope in your messages.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters