Question 1

Which statement about positive language is not correct?

Accepted Answer

A) It is more likely to help achieve your objectives than negative language. 
B) It builds and maintains goodwill between you and your reader. 
C) It often provides more information than negative language. 
D) It stresses what can be done instead of what cannot be done. 
E) It detracts from your ability to persuade the reader. 
A) It is more likely to help achieve your objectives than negative language. 
B) It builds and maintains goodwill between you and your reader. 
C) It often provides more information than negative language. 
D) It stresses what can be done instead of what cannot be done. 
E) It detracts from your ability to persuade the reader.

Question 2

What are the three main types of sentences? Explain the level of emphasis achieved in each type.

Accepted Answer

A simple sentence contains one independe

Question 3

Which of the following is a "buzzword"?

Accepted Answer

A) prioritize 
B) under separate cover 
C) it turns my stomach 
D) can of worms 
E) dangling expression 
A) prioritize 
B) under separate cover 
C) it turns my stomach 
D) can of worms 
E) dangling expression

Question 4

Your written message will be clearer if it is accurate,makes use of familiar words,and includes a number of dangling expressions.

Accepted Answer

A) True 
 B)False

Question 5

Which sentence illustrates appropriate use of the active voice?

Accepted Answer

A) The academic reports were prepared by the associate vice president. 
B) The office contest was suggested by Nick Anderson. 
C) The First Bank and National Bank announced that they will merge. 
D) The national budget reform will be announced later this week by the president. 
E) The application for the loan extension is being processed today. 
A) The academic reports were prepared by the associate vice president. 
B) The office contest was suggested by Nick Anderson. 
C) The First Bank and National Bank announced that they will merge. 
D) The national budget reform will be announced later this week by the president. 
E) The application for the loan extension is being processed today.

Question 6

You may use long words in your business writing if the language is familiar to you and to your reader.

Accepted Answer

A) True 
 B)False

Question 7

Negative language is appropriate when

Accepted Answer

A) your message must be strong and emphatic. 
B) the reader wants to retain your goodwill. 
C) you are focusing your reader's attention on specific facts. 
D) a sentence contains a hidden verb or subject. 
E) jargon and slang would be misconstrued. 
A) your message must be strong and emphatic. 
B) the reader wants to retain your goodwill. 
C) you are focusing your reader's attention on specific facts. 
D) a sentence contains a hidden verb or subject. 
E) jargon and slang would be misconstrued.

Question 8

Putting an idea in a short,simple sentence emphasizes its importance.

Accepted Answer

A) True 
 B)False

Question 9

If your paragraphs are extremely short,you may

Accepted Answer

A) be using words that are too long. 
B) intimidate readers who fear that the message is needlessly complex. 
C) need to break the ideas up into subordinate points for better comprehension. 
D) obscure the underlying relationships that link your ideas. 
E) be using mechanics to demonstrate the "you" attitude. 
A) be using words that are too long. 
B) intimidate readers who fear that the message is needlessly complex. 
C) need to break the ideas up into subordinate points for better comprehension. 
D) obscure the underlying relationships that link your ideas. 
E) be using mechanics to demonstrate the "you" attitude.

Question 10

Which of the following sentences contains a hidden verb that weakens the action?

Accepted Answer

A) He paid the vendor in full. 
B) When faced with declining sales,she quickly changed the product mix. 
C) The two sides came to an agreement. 
D) The company pushed into new markets,without fully understanding the cultural variables. 
E) Strangely,whenever sales rose,profits declined. 
A) He paid the vendor in full. 
B) When faced with declining sales,she quickly changed the product mix. 
C) The two sides came to an agreement. 
D) The company pushed into new markets,without fully understanding the cultural variables. 
E) Strangely,whenever sales rose,profits declined.

Question 11

Hidden verbs weaken sentences because they do not emphasize the main action.

Accepted Answer

A) True 
 B)False

Question 12

Effective communicators avoid slang in business writing because it does not represent standard word usage.

Accepted Answer

A) True 
 B)False

Question 13

As long as you use correct grammar,punctuation,and spelling in your business writing,you will be able to communicate your meaning.

Accepted Answer

A) True 
 B)False

Question 14

Which guideline or statement about vigorous language is not correct?

Accepted Answer

A) Use buzzwords frequently in written documents. 
B) Eliminate language that lacks freshness and originality. 
C) Use vigorous words to maintain the reader's interest. 
D) Select words that have a definite,unambiguous meaning. 
E) Avoid general words such as recently and several. 
A) Use buzzwords frequently in written documents. 
B) Eliminate language that lacks freshness and originality. 
C) Use vigorous words to maintain the reader's interest. 
D) Select words that have a definite,unambiguous meaning. 
E) Avoid general words such as recently and several.

Question 15

Insert transitional words and phrases in the following paragraph to achieve coherence.
Jill has two years' experience in advertising.Marianne has six years' experience in advertising.Jill's experience involved a national advertising campaign; Marianne's experience is limited to a small region.Marianne's limited regional experience should be evaluated for quality and effectiveness.Jill has made some influential connections with her work in New York.The search committee will have a difficult time deciding which job applicant to hire.

Accepted Answer

Jill has two years' experience in advert

Question 16

Which strategy best emphasizes an idea?

Accepted Answer

A) using parallel structure 
B) placing the idea in a middle paragraph 
C) minimizing the space devoted to the idea 
D) displaying the idea indented from the left and right margins 
E) typing the entire document in capital letters 
A) using parallel structure 
B) placing the idea in a middle paragraph 
C) minimizing the space devoted to the idea 
D) displaying the idea indented from the left and right margins 
E) typing the entire document in capital letters

Question 17

The passive voice focuses attention on the entity receiving the action rather than performing the action.

Accepted Answer

A) True 
 B)False

Question 18

Your message will have a confident tone if you

Accepted Answer

A) believe that your decision is based on sound logic. 
B) start the topic sentence with "I hope." 
C) use self-conscious words and phrases. 
D) demonstrate arrogance. 
E) use transitional expressions to connect related ideas. 
A) believe that your decision is based on sound logic. 
B) start the topic sentence with "I hope." 
C) use self-conscious words and phrases. 
D) demonstrate arrogance. 
E) use transitional expressions to connect related ideas.

Question 19

To give the statement "Our company is obsessed with ensuring the complete and total satisfaction of every customer" a more sincere and courteous tone,which of the following would you choose?

Accepted Answer

A) Our company is working night and day to satisfy every customer. 
B) Our company will never rest until every customer is satisfied. 
C) Our company works hard to ensure customer satisfaction. 
D) Our company is always looking out for you,our valued customer. 
E) Our company hopes that every customer is a satisfied customer. 
A) Our company is working night and day to satisfy every customer. 
B) Our company will never rest until every customer is satisfied. 
C) Our company works hard to ensure customer satisfaction. 
D) Our company is always looking out for you,our valued customer. 
E) Our company hopes that every customer is a satisfied customer.

Question 20

Including examples or more analysis in a paragraph helps you develop the main idea.

Accepted Answer

A) True 
 B)False

Which statement about positive language is not correct?

What are the three main types of sentences? Explain the level of emphasis achieved in each type.

Which of the following is a "buzzword"?

Your written message will be clearer if it is accurate,makes use of familiar words,and includes a number of dangling expressions.

Which sentence illustrates appropriate use of the active voice?

You may use long words in your business writing if the language is familiar to you and to your reader.

Negative language is appropriate when

Putting an idea in a short,simple sentence emphasizes its importance.

If your paragraphs are extremely short,you may

Which of the following sentences contains a hidden verb that weakens the action?

Hidden verbs weaken sentences because they do not emphasize the main action.

Effective communicators avoid slang in business writing because it does not represent standard word usage.

As long as you use correct grammar,punctuation,and spelling in your business writing,you will be able to communicate your meaning.

Which guideline or statement about vigorous language is not correct?

Which strategy best emphasizes an idea?

The passive voice focuses attention on the entity receiving the action rather than performing the action.

Your message will have a confident tone if you

To give the statement "Our company is obsessed with ensuring the complete and total satisfaction of every customer" a more sincere and courteous tone,which of the following would you choose?

Including examples or more analysis in a paragraph helps you develop the main idea.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters

Exam 5: Revising-Your-Writing

Which statement about positive language is not correct?

What are the three main types of sentences? Explain the level of emphasis achieved in each type.

Which of the following is a "buzzword"?

Your written message will be clearer if it is accurate,makes use of familiar words,and includes a number of dangling expressions.

Which sentence illustrates appropriate use of the active voice?

You may use long words in your business writing if the language is familiar to you and to your reader.

Negative language is appropriate when

Putting an idea in a short,simple sentence emphasizes its importance.

If your paragraphs are extremely short,you may

Which of the following sentences contains a hidden verb that weakens the action?

Hidden verbs weaken sentences because they do not emphasize the main action.

Effective communicators avoid slang in business writing because it does not represent standard word usage.

As long as you use correct grammar,punctuation,and spelling in your business writing,you will be able to communicate your meaning.

Which guideline or statement about vigorous language is not correct?

Which strategy best emphasizes an idea?

The passive voice focuses attention on the entity receiving the action rather than performing the action.

Your message will have a confident tone if you

To give the statement "Our company is obsessed with ensuring the complete and total satisfaction of every customer" a more sincere and courteous tone,which of the following would you choose?

Including examples or more analysis in a paragraph helps you develop the main idea.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters