Question 1

When individuals engage in ________, they coast on the group's effort because their particular contributions cannot be identified.

Accepted Answer

A)  process gains 
B)  gainsharing 
C)  task conflicts 
D)  retaliating 
E)  social loafing 
A)  process gains 
B)  gainsharing 
C)  task conflicts 
D)  retaliating 
E)  social loafing

Question 2

Compare the role of a leader in (a) a self-managed team; (b) a multiteam; (c) a diverse team.

Accepted Answer

Self-managed work teams are groups of em

Question 3

What is organizational demography? What is its significance?

Accepted Answer

The degree to which members of a work un

Question 4

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

Accepted Answer

A)  member flexibility 
B)  leadership and structure 
C)  team efficacy 
D)  performance evaluation and reward systems 
E)  abilities of members 
A)  member flexibility 
B)  leadership and structure 
C)  team efficacy 
D)  performance evaluation and reward systems 
E)  abilities of members

Question 5

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Accepted Answer

Virtual teams may suffer from less socia

Question 6

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Accepted Answer

A)  team efficacy 
B)  social loafing 
C)  climate of trust 
D)  common purpose 
E)  specific goals 
A)  team efficacy 
B)  social loafing 
C)  climate of trust 
D)  common purpose 
E)  specific goals

Question 7

Jean Wills, a trainer with Leverage Inc., is infuriated because the conference hall that she had booked for her morning session with a new batch of trainees will be occupied by the HR team for the day. Jean feels that the company only superficially commits to training and that it is not a priority as this lack of facilities for training is a recurring phenomenon. Recently, she had asked the HR department to supply printed copies of her material for the orientation and training modules to the new trainees, and HR refused, saying the soft copies available on the systems would suffice. Which of the following contextual areas is the source of problem between the training department and the HR department in this scenario?

Accepted Answer

A)  structure 
B)  adequate resources 
C)  reward systems 
D)  leadership 
E)  performance evaluation 
A)  structure 
B)  adequate resources 
C)  reward systems 
D)  leadership 
E)  performance evaluation

Question 8

The controller role in a team is responsible for ________.

Accepted Answer

A)  examining details and enforcing rules 
B)  offering insightful analysis of options 
C)  initiating creative ideas 
D)  coordinating and integrating group tasks 
E)  providing directions and following up with implementation 
A)  examining details and enforcing rules 
B)  offering insightful analysis of options 
C)  initiating creative ideas 
D)  coordinating and integrating group tasks 
E)  providing directions and following up with implementation

Question 9

Which of the following statements is true regarding a cross-functional team?

Accepted Answer

A)  Cross-functional teams are used for developing new ideas and coordinating complex projects. 
B)  Cross-functional teams have decreased in popularity in the last few decades. 
C)  In the case of a cross-functional team, the early stages of development are typically very short. 
D)  A cross-functional team is made up of employees from the same department. 
E)  A cross-functional team is made up of employees from different hierarchical levels. 
A)  Cross-functional teams are used for developing new ideas and coordinating complex projects. 
B)  Cross-functional teams have decreased in popularity in the last few decades. 
C)  In the case of a cross-functional team, the early stages of development are typically very short. 
D)  A cross-functional team is made up of employees from the same department. 
E)  A cross-functional team is made up of employees from different hierarchical levels.

Question 10

Araceli is a team member in a large corporation. She never speaks in team meetings because she has seen members talk behind each others' backs after the meetings. Members are constantly monitoring the other members' work and looking for mistakes to point out in a meeting. According to the information provided, which contextual factor is lacking in Araceli's team?

Accepted Answer

A)  climate of trust 
B)  leadership 
C)  performance evaluations 
D)  adequate resources 
E)  team structure 
A)  climate of trust 
B)  leadership 
C)  performance evaluations 
D)  adequate resources 
E)  team structure

Question 11

Hank Murphy was selected to develop an advanced personal communication device with his own self-managed work team. Hank was assured that resource allocation and timelines were flexible for this project provided the work was a cut above that provided by the rest of the employees. As a part of the project guidelines, Hank included the demand that the device being developed by the team should also be marketed exclusively by them without resorting to franchising or cobranding. This was to ensure that customers recognized the product as reflecting the values of their company. Work on this project began with a lot of vigor and once the device was developed, Hank's team implemented their marketing strategy. However, even three months after the product's release, visibility remained low in the market and many reviewers did not consider the device to be much of an innovation. Which of the following statements, if true, would indicate a lack of reflexivity in Hank's self-managed work team?

Accepted Answer

A)  In the first few weeks of the project, Hank had witnessed a moderate level of conflict between the team members as each one had his own idea about how best to go about this high-priority project. 
B)  Hank's team used e-mail and instant messaging to communicate unique information when some of the team members were not available for face-to-face interactions. 
C)  In Hank's team, the members took accountability for the group's performance as a whole and reported their individual progress to him as well. 
D)  The device was later marketed as a part of a national level tie-up with E-store outlets and did remarkably well in its second stint in the market. 
E)  Hank's team members developed multiple blueprints of the device which were thoroughly discussed, improvised, and synthesized into the final plan for the product. 
A)  In the first few weeks of the project, Hank had witnessed a moderate level of conflict between the team members as each one had his own idea about how best to go about this high-priority project. 
B)  Hank's team used e-mail and instant messaging to communicate unique information when some of the team members were not available for face-to-face interactions. 
C)  In Hank's team, the members took accountability for the group's performance as a whole and reported their individual progress to him as well. 
D)  The device was later marketed as a part of a national level tie-up with E-store outlets and did remarkably well in its second stint in the market. 
E)  Hank's team members developed multiple blueprints of the device which were thoroughly discussed, improvised, and synthesized into the final plan for the product.

Question 12

How does a climate of trust improve effectiveness of teams?

Accepted Answer

Interpersonal trust among team members f

Question 13

Effective teams translate their common purpose into ________ goals.

Accepted Answer

A)  generic 
B)  specific 
C)  diverse 
D)  vast 
E)  universal 
A)  generic 
B)  specific 
C)  diverse 
D)  vast 
E)  universal

Question 14

Problem-solving teams can ________.

Accepted Answer

A)  resolve problems of different departments in an organization simultaneously 
B)  implement the recommended changes to resolve a problem 
C)  assume responsibility for the outcomes of a solution they implemented 
D)  combine the expertise of employees across different divisions and organizational levels 
E)  provide recommendations after a discussion amongst department members 
A)  resolve problems of different departments in an organization simultaneously 
B)  implement the recommended changes to resolve a problem 
C)  assume responsibility for the outcomes of a solution they implemented 
D)  combine the expertise of employees across different divisions and organizational levels 
E)  provide recommendations after a discussion amongst department members

Question 15

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Accepted Answer

A)  self-managed work teams 
B)  virtual teams 
C)  problem-solving teams 
D)  command teams 
E)  task teams 
A)  self-managed work teams 
B)  virtual teams 
C)  problem-solving teams 
D)  command teams 
E)  task teams

Question 16

With a deadline approaching, all seven members of Sharon's product development team were working round-the-clock and still the work was not completed in time. After the project was completed, Sharon spoke individually with the members to determine the cause for this delay. Many members complained saying the work given to them was not in accordance with their roles, some were unclear about which team member to approach when faced with a problem, and many underestimated the time and effort the project demanded. This team is characterized by ________.

Accepted Answer

A)  high degree of role clarity 
B)  a strong climate of trust 
C)  a clear role allocation for all team members 
D)  excessively large team size 
E)  dissimilar mental models 
A)  high degree of role clarity 
B)  a strong climate of trust 
C)  a clear role allocation for all team members 
D)  excessively large team size 
E)  dissimilar mental models

Question 17

Which of the following statements is true with regard to team processes?

Accepted Answer

A)  Effective teams invest time and effort to discuss and agree on a purpose that belongs to them
Both collectively and individually. 
B)  Effective teams begin by selecting the right kind of people to be members of the team. 
C)  Effective teams do not engage in task and relationship conflicts. 
D)  This category comprises variables that relate to how teams should be staffed. 
E)  Once a specific goal is chosen, effective teams resist making any changes in them so as to maintain the momentum of the team. 
A)  Effective teams invest time and effort to discuss and agree on a purpose that belongs to them
Both collectively and individually. 
B)  Effective teams begin by selecting the right kind of people to be members of the team. 
C)  Effective teams do not engage in task and relationship conflicts. 
D)  This category comprises variables that relate to how teams should be staffed. 
E)  Once a specific goal is chosen, effective teams resist making any changes in them so as to maintain the momentum of the team.

Question 18

The current popularity of teams can be attributed to the fact that ________.

Accepted Answer

A)  they reduce the need for coordination and supervision 
B)  they aid the performance of simple tasks that do not require diverse inputs 
C)  they represent a better way to use employee talents 
D)  they strengthen the worth of individual teams players over the team 
E)  they enable quicker accomplishment of goals than individuals 
A)  they reduce the need for coordination and supervision 
B)  they aid the performance of simple tasks that do not require diverse inputs 
C)  they represent a better way to use employee talents 
D)  they strengthen the worth of individual teams players over the team 
E)  they enable quicker accomplishment of goals than individuals

Question 19

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Accepted Answer

A)  Cross-functional 
B)  Traditional 
C)  Independent 
D)  Problem-solving 
E)  Self-managed work 
A)  Cross-functional 
B)  Traditional 
C)  Independent 
D)  Problem-solving 
E)  Self-managed work

Question 20

Which of the following statements is true regarding a culturally diverse team?

Accepted Answer

A)  Generally, newly formed culturally diverse teams underperform as compared to newly formed culturally homogeneous teams. 
B)  Cultural diversity within a team is not advisable for those tasks that call for a variety of viewpoints. 
C)  Culturally homogeneous teams have more difficulty learning to work with each other and solving problems than culturally heterogeneous teams. 
D)  Elements of diversity do not interfere with team processes. 
E)  Culturally diverse teams are more affected by surface-level diversity than by deep-level diversity. 
A)  Generally, newly formed culturally diverse teams underperform as compared to newly formed culturally homogeneous teams. 
B)  Cultural diversity within a team is not advisable for those tasks that call for a variety of viewpoints. 
C)  Culturally homogeneous teams have more difficulty learning to work with each other and solving problems than culturally heterogeneous teams. 
D)  Elements of diversity do not interfere with team processes. 
E)  Culturally diverse teams are more affected by surface-level diversity than by deep-level diversity.

When individuals engage in ________, they coast on the group's effort because their particular contributions cannot be identified.

Compare the role of a leader in (a) a self-managed team; (b) a multiteam; (c) a diverse team.

What is organizational demography? What is its significance?

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

The controller role in a team is responsible for ________.

Which of the following statements is true regarding a cross-functional team?

How does a climate of trust improve effectiveness of teams?

Effective teams translate their common purpose into ________ goals.

Problem-solving teams can ________.

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Which of the following statements is true with regard to team processes?

The current popularity of teams can be attributed to the fact that ________.

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Which of the following statements is true regarding a culturally diverse team?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

When individuals engage in ________, they coast on the group's effort because their particular contributions cannot be identified.

Compare the role of a leader in (a) a self-managed team; (b) a multiteam; (c) a diverse team.

What is organizational demography? What is its significance?

According to the team effectiveness model, which of the following is a process variable that influences effectiveness of a team?

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

The controller role in a team is responsible for ________.

Which of the following statements is true regarding a cross-functional team?

How does a climate of trust improve effectiveness of teams?

Effective teams translate their common purpose into ________ goals.

Problem-solving teams can ________.

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Which of the following statements is true with regard to team processes?

The current popularity of teams can be attributed to the fact that ________.

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Which of the following statements is true regarding a culturally diverse team?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters