Question 1

Which of the following must be avoided if one wants to create and maintain an effective team?

Accepted Answer

A)  relationship conflicts 
B)  task conflicts 
C)  reflexivity 
D)  specific goals 
E)  congruent mental models 
A)  relationship conflicts 
B)  task conflicts 
C)  reflexivity 
D)  specific goals 
E)  congruent mental models

Question 2

A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

Accepted Answer

A)  diversity 
B)  reflexivity 
C)  goal congruency 
D)  goal specificity 
E)  conformity 
A)  diversity 
B)  reflexivity 
C)  goal congruency 
D)  goal specificity 
E)  conformity

Question 3

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

Accepted Answer

A)  self-managed work 
B)  independent 
C)  cross-functional 
D)  virtual 
E)  problem-solving 
A)  self-managed work 
B)  independent 
C)  cross-functional 
D)  virtual 
E)  problem-solving

Question 4

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

Accepted Answer

A)  self-managed work 
B)  departmental 
C)  traditional 
D)  problem-solving 
E)  cross-functional 
A)  self-managed work 
B)  departmental 
C)  traditional 
D)  problem-solving 
E)  cross-functional

Question 5

The goal of work groups is ________.

Accepted Answer

A)  generating positive synergy 
B)  enhancing team efficacy 
C)  sharing relevant information 
D)  improving collective performance 
E)  inculcating a climate of trust 
A)  generating positive synergy 
B)  enhancing team efficacy 
C)  sharing relevant information 
D)  improving collective performance 
E)  inculcating a climate of trust

Question 6

Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Accepted Answer

A)  make sure that his team is not comprised of more than nine people 
B)  create team goals that are very challenging 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  plan a team outing for the team members 
E)  provide client's software and database training for all the team members 
A)  make sure that his team is not comprised of more than nine people 
B)  create team goals that are very challenging 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  plan a team outing for the team members 
E)  provide client's software and database training for all the team members

Question 7

Which of the following statements is true regarding team composition?

Accepted Answer

A)  A high-ability team will function well irrespective of the deficits in the abilities of the leader. 
B)  A team's performance is merely the summation of its individual members' abilities. 
C)  Agreeableness is the only personality dimension that aids the ability to work in groups. 
D)  In successful teams, members should be selected to ensure all the various roles are filled. 
E)  High-ability teams find it hard to adapt to changing situations. 
A)  A high-ability team will function well irrespective of the deficits in the abilities of the leader. 
B)  A team's performance is merely the summation of its individual members' abilities. 
C)  Agreeableness is the only personality dimension that aids the ability to work in groups. 
D)  In successful teams, members should be selected to ensure all the various roles are filled. 
E)  High-ability teams find it hard to adapt to changing situations.

Question 8

GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

Accepted Answer

A)  problem-solving 
B)  self-managed work 
C)  cross-functional 
D)  command 
E)  task 
A)  problem-solving 
B)  self-managed work 
C)  cross-functional 
D)  command 
E)  task

Question 9

The adviser role in a team is responsible for ________.

Accepted Answer

A)  providing structure 
B)  encouraging the search for more information 
C)  offering insightful analysis of options 
D)  fighting external battles 
E)  coordinating and integrating group tasks 
A)  providing structure 
B)  encouraging the search for more information 
C)  offering insightful analysis of options 
D)  fighting external battles 
E)  coordinating and integrating group tasks

Question 10

What is a cross-functional team?

Accepted Answer

Cross-functional teams are made up of em

Question 11

Gerald Murphy is a manager at Wright & Wayner, a publishing house which is a very employee-friendly company. The demarcation between managers and subordinates is flexible and the nature of these reporting relationships is flexible and informal. Gerald recently assigned five of eight of his subordinates to work on a new publication project with a fairly tight deadline because he believed that these efficient employees would function even better with each other's support. A week before the deadline, however, Gerald realized that the group had been shirking work as each of the members thought that the project was not just his/her responsibility. Additionally, under the guise of working together, the team was actually doing their personal work, surfing the Internet, or just socializing. This scenario reflects ________.

Accepted Answer

A)  reflexive goal-setting 
B)  high process gains 
C)  jobsharing 
D)  gainsharing 
E)  social loafing 
A)  reflexive goal-setting 
B)  high process gains 
C)  jobsharing 
D)  gainsharing 
E)  social loafing

Question 12

Which of the following statements best defines a work group?

Accepted Answer

A)  A work group involves individual and mutual accountability regarding results and outcomes. 
B)  A work group interacts primarily to share information, rather than to engage in work that requires joint effort. 
C)  A work group consists of members having complementary skills that are applied in a coordinated fashion to the task at hand. 
D)  A work group performs at a level greater than the sum of its inputs from individual members. 
E)  A work group consists of members who work together and generate positive synergy through coordinated effort. 
A)  A work group involves individual and mutual accountability regarding results and outcomes. 
B)  A work group interacts primarily to share information, rather than to engage in work that requires joint effort. 
C)  A work group consists of members having complementary skills that are applied in a coordinated fashion to the task at hand. 
D)  A work group performs at a level greater than the sum of its inputs from individual members. 
E)  A work group consists of members who work together and generate positive synergy through coordinated effort.

Question 13

The goal of a work group is to share information.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is true regarding a work team?

Accepted Answer

A)  Work teams involve members of random and varied skill sets. 
B)  Work teams are generally less flexible than traditional departments. 
C)  Work teams are rarely used in organizations today. 
D)  Work teams generate positive synergy through coordinated effort. 
E)  Work teams are less responsive to changes in the internal and external environment of the company. 
A)  Work teams involve members of random and varied skill sets. 
B)  Work teams are generally less flexible than traditional departments. 
C)  Work teams are rarely used in organizations today. 
D)  Work teams generate positive synergy through coordinated effort. 
E)  Work teams are less responsive to changes in the internal and external environment of the company.

Question 15

Which of the following is true with regard to the impact of diversity on team effectiveness?

Accepted Answer

A)  Elements of diversity are undesirable as they interfere with team processes in the long run. 
B)  Race and gender diversity bear the highest positive impact on team performance. 
C)  Leadership has a negligible role to play in diverse teams because the members manage themselves autonomously. 
D)  Cultural diversity serves as an asset for tasks that call for a variety of viewpoints once the team has worked out its differences. 
E)  High levels of diversity among team members benefit the group from the stage of forming. 
A)  Elements of diversity are undesirable as they interfere with team processes in the long run. 
B)  Race and gender diversity bear the highest positive impact on team performance. 
C)  Leadership has a negligible role to play in diverse teams because the members manage themselves autonomously. 
D)  Cultural diversity serves as an asset for tasks that call for a variety of viewpoints once the team has worked out its differences. 
E)  High levels of diversity among team members benefit the group from the stage of forming.

Question 16

A work team is characterized by ________.

Accepted Answer

A)  the presence of neutral to negative synergy 
B)  the goal of sharing information 
C)  the availability of complementary skills among members 
D)  the mere accumulation of individual efforts 
E)  the individual accountability for outcomes and results 
A)  the presence of neutral to negative synergy 
B)  the goal of sharing information 
C)  the availability of complementary skills among members 
D)  the mere accumulation of individual efforts 
E)  the individual accountability for outcomes and results

Question 17

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

Accepted Answer

A)  decreased level of conflicts 
B)  higher team efficacy 
C)  higher employee motivation 
D)  higher employee turnover 
E)  increased employee satisfaction 
A)  decreased level of conflicts 
B)  higher team efficacy 
C)  higher employee motivation 
D)  higher employee turnover 
E)  increased employee satisfaction

Question 18

Which of the following reward systems is likely to reinforce team effort and commitment?

Accepted Answer

A)  gainsharing 
B)  skill-based pay 
C)  piece-rate pay 
D)  job sharing 
E)  merit-based pay 
A)  gainsharing 
B)  skill-based pay 
C)  piece-rate pay 
D)  job sharing 
E)  merit-based pay

Question 19

Work that creates a common purpose or set of goals, must be assigned to individuals, not groups.

Accepted Answer

A) True 
 B)False

Question 20

When teams are performing nonroutine activities, ________ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

Accepted Answer

A)  task conflicts 
B)  relationship conflicts 
C)  discriminatory conflicts 
D)  resource allocation conflicts 
E)  disciplinary conflicts 
A)  task conflicts 
B)  relationship conflicts 
C)  discriminatory conflicts 
D)  resource allocation conflicts 
E)  disciplinary conflicts

Which of the following must be avoided if one wants to create and maintain an effective team?

A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

The goal of work groups is ________.

Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Which of the following statements is true regarding team composition?

GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

The adviser role in a team is responsible for ________.

What is a cross-functional team?

Which of the following statements best defines a work group?

The goal of a work group is to share information.

Which of the following statements is true regarding a work team?

Which of the following is true with regard to the impact of diversity on team effectiveness?

A work team is characterized by ________.

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

Which of the following reward systems is likely to reinforce team effort and commitment?

Work that creates a common purpose or set of goals, must be assigned to individuals, not groups.

When teams are performing nonroutine activities, ________ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Which of the following must be avoided if one wants to create and maintain an effective team?

A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

The goal of work groups is ________.

Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Which of the following statements is true regarding team composition?

GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

The adviser role in a team is responsible for ________.

What is a cross-functional team?

Which of the following statements best defines a work group?

The goal of a work group is to share information.

Which of the following statements is true regarding a work team?

Which of the following is true with regard to the impact of diversity on team effectiveness?

A work team is characterized by ________.

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

Which of the following reward systems is likely to reinforce team effort and commitment?

Work that creates a common purpose or set of goals, must be assigned to individuals, not groups.

When teams are performing nonroutine activities, ________ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters