Question 1

The belief that effective teams have in their ability to succeed is called ________.

Accepted Answer

A)  team efficacy 
B)  reflexivity 
C)  mental model 
D)  goal specificity 
E)  common purpose 
A)  team efficacy 
B)  reflexivity 
C)  mental model 
D)  goal specificity 
E)  common purpose

Question 2

Problems such as lack of trust or lack of sharing information among team members in a competitive group can be swiftly changed by rewarding collective performance over individual performance.

Accepted Answer

A) True 
 B)False

Question 3

Nick, the director of manufacturing at a large electronics company, has created a team of eleven employees from quality control for working on high priority projects. Nick gives the team members the responsibility of planning and scheduling their own work, and making all functional decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

Accepted Answer

A)  virtual 
B)  problem-solving 
C)  cross-functional 
D)  self-managed work 
E)  task-resolution 
A)  virtual 
B)  problem-solving 
C)  cross-functional 
D)  self-managed work 
E)  task-resolution

Question 4

The existence of dissimilar mental models is likely to lead to ________.

Accepted Answer

A)  specific and accurate goals being pursued by all team members 
B)  disagreements over the methods to be applied for task completion 
C)  decisions being made on the basis of unanimous judgments 
D)  higher levels of objectively rated performance 
E)  diverse but appropriate decisions being made by the team 
A)  specific and accurate goals being pursued by all team members 
B)  disagreements over the methods to be applied for task completion 
C)  decisions being made on the basis of unanimous judgments 
D)  higher levels of objectively rated performance 
E)  diverse but appropriate decisions being made by the team

Question 5

Which of the following represents the three general categories into which the key components of effective teams are grouped?

Accepted Answer

A)  internal, external, and peripheral factors 
B)  basic, functional, and strategic factors 
C)  standard, segregated, and advanced factors 
D)  context, composition, and process factors 
E)  cardinal, central, and secondary factors 
A)  internal, external, and peripheral factors 
B)  basic, functional, and strategic factors 
C)  standard, segregated, and advanced factors 
D)  context, composition, and process factors 
E)  cardinal, central, and secondary factors

Question 6

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

Accepted Answer

A)  low need for supervision 
B)  low sharing of unique information 
C)  low popularity among companies 
D)  low social rapport and direct interaction 
E)  low need for publicizing throughout the organization 
A)  low need for supervision 
B)  low sharing of unique information 
C)  low popularity among companies 
D)  low social rapport and direct interaction 
E)  low need for publicizing throughout the organization

Question 7

In self-managed teams, supervisory positions may be eliminated.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

Accepted Answer

A)  organizational value 
B)  organizational multiculturalism 
C)  diversity 
D)  organizational demography 
E)  social conformity 
A)  organizational value 
B)  organizational multiculturalism 
C)  diversity 
D)  organizational demography 
E)  social conformity

Question 9

Diversity is an asset for teams where tasks ________.

Accepted Answer

A)  are highly technical 
B)  are simple and routine 
C)  required for completing the work are highly independent 
D)  involve emotional labor 
E)  require a variety of viewpoints 
A)  are highly technical 
B)  are simple and routine 
C)  required for completing the work are highly independent 
D)  involve emotional labor 
E)  require a variety of viewpoints

Question 10

Which of the following is most likely to increase team efficacy?

Accepted Answer

A)  reducing the number of members on a team drastically 
B)  helping the team achieve small successes 
C)  ensuring that team goals are substantially difficult 
D)  providing vast and generic goals 
E)  creating a team such that it has diverse members 
A)  reducing the number of members on a team drastically 
B)  helping the team achieve small successes 
C)  ensuring that team goals are substantially difficult 
D)  providing vast and generic goals 
E)  creating a team such that it has diverse members

Question 11

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Accepted Answer

The key components of effective teams ca

Question 12

Jason Jones has been asked to assemble an eight-member self-managed work team of experienced employees to work on a project that combines the functional areas of research, production, marketing, and distribution. Jason is apprehensive about managing a team so large; he knows from prior experience that larger teams do not always result in greater productivity. Jason has also been informed by the management that this team is being established as the project must progress according to the predetermined timeline. The work lagging behind by one division will cause a cumulative delay in all the successive stages of the project's execution. Which of the following measures, if adopted by Jason, would best ensure that the team members are working efficiently?

Accepted Answer

A)  assigning the specific tasks of the project to each team member by keeping in mind their preference and abilities 
B)  discouraging team members from restricting themselves to their own functional areas by experimenting with and learning the job done by other members of the team 
C)  implementing a training program to provide the team members with the necessary technical and human relations skills for the project 
D)  implementing a group-based incentive he has planned for this team 
E)  instructing the team members to finalize the plan for the project right at the beginning and ensuring that it is implemented without any changes 
A)  assigning the specific tasks of the project to each team member by keeping in mind their preference and abilities 
B)  discouraging team members from restricting themselves to their own functional areas by experimenting with and learning the job done by other members of the team 
C)  implementing a training program to provide the team members with the necessary technical and human relations skills for the project 
D)  implementing a group-based incentive he has planned for this team 
E)  instructing the team members to finalize the plan for the project right at the beginning and ensuring that it is implemented without any changes

Question 13

Social loafing illustrates a process gain from using teams.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is desirable when a crucial project is delegated to a virtual team?

Accepted Answer

A)  promoting a sense of independence over group spirit to encourage competition 
B)  discouraging the sharing of unique information as it benefits some employees unfairly 
C)  engaging in close monitoring of the work being done by the team throughout the project 
D)  avoiding publicity of the team's progress and success in the organization 
E)  encouraging less interaction among members so they completely focus on the project 
A)  promoting a sense of independence over group spirit to encourage competition 
B)  discouraging the sharing of unique information as it benefits some employees unfairly 
C)  engaging in close monitoring of the work being done by the team throughout the project 
D)  avoiding publicity of the team's progress and success in the organization 
E)  encouraging less interaction among members so they completely focus on the project

Question 15

To retain its edge in the organic health food market, Natura has established a high-priority team comprised of senior executives from the company's production, marketing, and research divisions. These employees work together closely to study consumer attitudes about organic health foods and come up with a closely monitored development and marketing strategy for new products. This ensures that each division is informed of the specific needs, timelines, and expected outcomes of the strategy. It also makes Natura a company that adapts to changes in market trends swiftly. The team Natura uses here is of the ________ type.

Accepted Answer

A)  traditional 
B)  self-managed work 
C)  cross-functional 
D)  departmental 
E)  problem-solving 
A)  traditional 
B)  self-managed work 
C)  cross-functional 
D)  departmental 
E)  problem-solving

Question 16

How do mental models contribute to task conflicts?

Accepted Answer

When teams are performing nonroutine act

Question 17

Cross-functional teams consist of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following pairs of personality dimensions contribute to high team effectiveness?

Accepted Answer

A)  type A and type B 
B)  conscientiousness and openness to experience 
C)  reflexivity and submissiveness 
D)  perfectionism and rule consciousness 
E)  introversion and reflexivity 
A)  type A and type B 
B)  conscientiousness and openness to experience 
C)  reflexivity and submissiveness 
D)  perfectionism and rule consciousness 
E)  introversion and reflexivity

Question 19

Which of the following statements represents a strategy that is desirable for making effective teams?

Accepted Answer

A)  Combining people with extremely high and extremely low abilities helps make a balanced team. 
B)  Diversity should be avoided as diverse teams involve a lot of conflict in day-to-day functioning. 
C)  If a natural work unit is larger, its size must be maintained for the nature of the job requires large teams. 
D)  Individuals should ideally have one role in a team as multiple roles reduce their effectiveness and efficiency. 
E)  The preference of individual members to work as a part of groups must be considered when forming teams. 
A)  Combining people with extremely high and extremely low abilities helps make a balanced team. 
B)  Diversity should be avoided as diverse teams involve a lot of conflict in day-to-day functioning. 
C)  If a natural work unit is larger, its size must be maintained for the nature of the job requires large teams. 
D)  Individuals should ideally have one role in a team as multiple roles reduce their effectiveness and efficiency. 
E)  The preference of individual members to work as a part of groups must be considered when forming teams.

Question 20

When teams have excess members, cohesiveness and mutual accountability decline.

Accepted Answer

A) True 
 B)False

The belief that effective teams have in their ability to succeed is called ________.

Problems such as lack of trust or lack of sharing information among team members in a competitive group can be swiftly changed by rewarding collective performance over individual performance.

The existence of dissimilar mental models is likely to lead to ________.

Which of the following represents the three general categories into which the key components of effective teams are grouped?

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

In self-managed teams, supervisory positions may be eliminated.

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

Diversity is an asset for teams where tasks ________.

Which of the following is most likely to increase team efficacy?

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Social loafing illustrates a process gain from using teams.

Which of the following is desirable when a crucial project is delegated to a virtual team?

How do mental models contribute to task conflicts?

Cross-functional teams consist of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.

Which of the following pairs of personality dimensions contribute to high team effectiveness?

Which of the following statements represents a strategy that is desirable for making effective teams?

When teams have excess members, cohesiveness and mutual accountability decline.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

The belief that effective teams have in their ability to succeed is called ________.

Problems such as lack of trust or lack of sharing information among team members in a competitive group can be swiftly changed by rewarding collective performance over individual performance.

The existence of dissimilar mental models is likely to lead to ________.

Which of the following represents the three general categories into which the key components of effective teams are grouped?

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

In self-managed teams, supervisory positions may be eliminated.

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

Diversity is an asset for teams where tasks ________.

Which of the following is most likely to increase team efficacy?

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Social loafing illustrates a process gain from using teams.

Which of the following is desirable when a crucial project is delegated to a virtual team?

How do mental models contribute to task conflicts?

Cross-functional teams consist of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.

Which of the following pairs of personality dimensions contribute to high team effectiveness?

Which of the following statements represents a strategy that is desirable for making effective teams?

When teams have excess members, cohesiveness and mutual accountability decline.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters