Question 1

Teams and traditional departments have the same level of flexibility and responsiveness to external changes.

Accepted Answer

A) True 
 B)False

Question 2

The work of your group would be better done in teams if the members of the team are ________.

Accepted Answer

A)  reflexive 
B)  independent 
C)  individualistic 
D)  autonomous 
E)  interdependent 
A)  reflexive 
B)  independent 
C)  individualistic 
D)  autonomous 
E)  interdependent

Question 3

Specificity refers to the degree to which a team reflects on and adjusts its master plan when necessary.

Accepted Answer

A) True 
 B)False

Question 4

A climate of trust among team members is a contextual factor relating to team effectiveness.

Accepted Answer

A) True 
 B)False

Question 5

Low levels of virtuality in teams result in higher levels of information sharing.

Accepted Answer

A) True 
 B)False

Question 6

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.

Accepted Answer

A)  openness to experience 
B)  agreeableness 
C)  emotional stability 
D)  conscientiousness 
E)  positivity 
A)  openness to experience 
B)  agreeableness 
C)  emotional stability 
D)  conscientiousness 
E)  positivity

Question 7

Which of the following will be useful in creating team players?

Accepted Answer

A)  negotiation training 
B)  professional training 
C)  technical training 
D)  job rotation 
E)  cross-training 
A)  negotiation training 
B)  professional training 
C)  technical training 
D)  job rotation 
E)  cross-training

Question 8

FDS is a government agency which holds its yearly appraisals in December and provides employees with merit-based incentives based on their individual performance ratings. Merit is the only criterion for incentives at FDS and this is likely to have a strong positive impact on group performance.

Accepted Answer

A) True 
 B)False

Question 9

________ illustrates a process loss from using teams.

Accepted Answer

A)  Profit-sharing 
B)  Role conflict 
C)  Multitasking 
D)  Organizational demography 
E)  Social loafing 
A)  Profit-sharing 
B)  Role conflict 
C)  Multitasking 
D)  Organizational demography 
E)  Social loafing

Question 10

Work groups are characterized by ________.

Accepted Answer

A)  the need to attain collective performance 
B)  the availability of complementary skill sets 
C)  the goal of sharing information among members 
D)  the emphasis on generating positive synergy 
E)  the mutual and team-based accountability for results 
A)  the need to attain collective performance 
B)  the availability of complementary skill sets 
C)  the goal of sharing information among members 
D)  the emphasis on generating positive synergy 
E)  the mutual and team-based accountability for results

Question 11

Lower-ability teams are more adaptable to changing situations than high-ability teams.

Accepted Answer

A) True 
 B)False

Question 12

Work should be performed by an individual if ________.

Accepted Answer

A)  the work is simple and does not require diverse input 
B)  the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals 
C)  performing the work requires learning a new technology or understanding a new system 
D)  several tasks that are interdependent are to be performed for completing the work 
E)  the work is complex and requires different perspectives 
A)  the work is simple and does not require diverse input 
B)  the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals 
C)  performing the work requires learning a new technology or understanding a new system 
D)  several tasks that are interdependent are to be performed for completing the work 
E)  the work is complex and requires different perspectives

Question 13

The supervisors of the production division of one of the branches of Georgia Mills have been informed of some irregularities noticed in inventory of raw materials by some trusted subordinates. To get a clearer picture, the supervisors had a quick meeting with the subordinates who reported the matter over lunch. The subordinates recommended rotating the schedule of employees who account for the incoming and used up stock so as to pinpoint the defaulting employee. The supervisors agreed that this was a good strategy but admitted that the matter must be escalated to the production manager before such a change can be implemented. They followed up this meeting with subsequent sessions to evaluate how the change worked. The supervisors and subordinates form a(n) ________ team in this scenario.

Accepted Answer

A)  cross-functional 
B)  self-managed 
C)  independent 
D)  problem-solving 
E)  virtual 
A)  cross-functional 
B)  self-managed 
C)  independent 
D)  problem-solving 
E)  virtual

Question 14

Which of the following statements is true regarding self-managed work teams?

Accepted Answer

A)  Members of self-managed work teams typically report lower job satisfaction. 
B)  Self-managed work teams typically manage conflicts well. 
C)  In the case of self-managed work teams, supervisory positions take on decreased importance. 
D)  Self-managed work teams are typically composed of employees from different departments who work independent of each other. 
E)  Self-managed work teams typically consist of forty to fifty employees. 
A)  Members of self-managed work teams typically report lower job satisfaction. 
B)  Self-managed work teams typically manage conflicts well. 
C)  In the case of self-managed work teams, supervisory positions take on decreased importance. 
D)  Self-managed work teams are typically composed of employees from different departments who work independent of each other. 
E)  Self-managed work teams typically consist of forty to fifty employees.

Question 15

Shane Dermott is a manager at a software design firm that develops software programs for clients using multiple teams of specialists. One of his most successful teams has been performing very well for years and so it came as a surprise to Shane when he noticed a sharp drop in the team's performance. He decided to speak with the team individually and find a solution. After interviewing all 7 team members, he determined that one of the team members performed routine administrative tasks that were hardly visible to any of the other team members and understood that this was a case of social loafing which demotivated the entire group. Which of the following would most likely improve the performance of the employee who was social loafing?

Accepted Answer

A)  encouraging him to work more independently 
B)  making him individually responsible for definite and crucial tasks 
C)  providing him with administrative training 
D)  giving him additional assignments to complete 
E)  empowering him to make decisions autonomously 
A)  encouraging him to work more independently 
B)  making him individually responsible for definite and crucial tasks 
C)  providing him with administrative training 
D)  giving him additional assignments to complete 
E)  empowering him to make decisions autonomously

Question 16

________ are defined as organized cognitive representations of the key elements within a team's environment that team members share.

Accepted Answer

A)  Path-goal models 
B)  Specific models 
C)  Individual models 
D)  Mental models 
E)  Task models 
A)  Path-goal models 
B)  Specific models 
C)  Individual models 
D)  Mental models 
E)  Task models

Question 17

How must roles be allocated to ensure effective team performance?

Accepted Answer

Teams have different needs, and members

Question 18

Which of the following is not one of the key components of effective teams?

Accepted Answer

A)  member flexibility 
B)  leadership and structure 
C)  adequate resources 
D)  team efficacy 
E)  company reputation 
A)  member flexibility 
B)  leadership and structure 
C)  adequate resources 
D)  team efficacy 
E)  company reputation

Question 19

Jason Jones has been asked to assemble an eight-member self-managed work team of experienced employees to work on a project that combines the functional areas of research, production, marketing, and distribution. Jason is apprehensive about managing a team so large; he knows from prior experience that larger teams do not always result in greater productivity. Jason has also been informed by the management that this team is being established as the project must progress according to the predetermined timeline. The work lagging behind by one division will cause a cumulative delay in all the successive stages of the project's execution. Jason plans to implement a group-based incentive that he feels would motivate each of the team members to work efficiently. Which of the following is an assumption made by Jason in implementing this plan?

Accepted Answer

A)  Each employee in the team is motivated to work equally hard to ensure that the group's performance is satisfactory. 
B)  Increasing the number of experienced employees in the team will reduce the need for supervision. 
C)  Each employee will be committed to working within the resources allocated. 
D)  Each employee will work well within the boundaries of their divisional functions and conflicts will be relatively fewer. 
E)  Since the team is comprised of employees who are highly skilled in their respective areas, the output of the group will be of high quality. 
A)  Each employee in the team is motivated to work equally hard to ensure that the group's performance is satisfactory. 
B)  Increasing the number of experienced employees in the team will reduce the need for supervision. 
C)  Each employee will be committed to working within the resources allocated. 
D)  Each employee will work well within the boundaries of their divisional functions and conflicts will be relatively fewer. 
E)  Since the team is comprised of employees who are highly skilled in their respective areas, the output of the group will be of high quality.

Question 20

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

Accepted Answer

A)  conflict level 
B)  adequate resources 
C)  personality of team members 
D)  team efficacy 
E)  performance evaluation system 
A)  conflict level 
B)  adequate resources 
C)  personality of team members 
D)  team efficacy 
E)  performance evaluation system

Teams and traditional departments have the same level of flexibility and responsiveness to external changes.

The work of your group would be better done in teams if the members of the team are ________.

Specificity refers to the degree to which a team reflects on and adjusts its master plan when necessary.

A climate of trust among team members is a contextual factor relating to team effectiveness.

Low levels of virtuality in teams result in higher levels of information sharing.

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.

Which of the following will be useful in creating team players?

FDS is a government agency which holds its yearly appraisals in December and provides employees with merit-based incentives based on their individual performance ratings. Merit is the only criterion for incentives at FDS and this is likely to have a strong positive impact on group performance.

________ illustrates a process loss from using teams.

Work groups are characterized by ________.

Lower-ability teams are more adaptable to changing situations than high-ability teams.

Work should be performed by an individual if ________.

Which of the following statements is true regarding self-managed work teams?

________ are defined as organized cognitive representations of the key elements within a team's environment that team members share.

How must roles be allocated to ensure effective team performance?

Which of the following is not one of the key components of effective teams?

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Teams and traditional departments have the same level of flexibility and responsiveness to external changes.

The work of your group would be better done in teams if the members of the team are ________.

Specificity refers to the degree to which a team reflects on and adjusts its master plan when necessary.

A climate of trust among team members is a contextual factor relating to team effectiveness.

Low levels of virtuality in teams result in higher levels of information sharing.

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.

Which of the following will be useful in creating team players?

FDS is a government agency which holds its yearly appraisals in December and provides employees with merit-based incentives based on their individual performance ratings. Merit is the only criterion for incentives at FDS and this is likely to have a strong positive impact on group performance.

________ illustrates a process loss from using teams.

Work groups are characterized by ________.

Lower-ability teams are more adaptable to changing situations than high-ability teams.

Work should be performed by an individual if ________.

Which of the following statements is true regarding self-managed work teams?

________ are defined as organized cognitive representations of the key elements within a team's environment that team members share.

How must roles be allocated to ensure effective team performance?

Which of the following is not one of the key components of effective teams?

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters