Exam 9: The Dynamics of Disputes and Third-Party Help

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The concept of "personalistic ethics" states that the rightness of an action is based on the customs and norms of a particular society or community.

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False

Which tactic is seen as inappropriate and unethical in negotiation?

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E

What actions can a negotiator take to respond to the other party's distributive tactics or "dirty tricks?"

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(1) Ask probing questions; (2) force the other party to lie or back off; (3) "call the tactic"; (4) discuss what you see and offer to help them change to more honest behaviours; (5) respond in kind; and, (6) ignore the tactic.

Misrepresentation by omission is defined as actually lying about the common value issue.

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What is/are the risks associated with frequent use of the self-serving process?

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Questions and debate regarding the ethical standards for truth telling are central and fundamental in the negotiating process.

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As a result of employing an unethical tactic, the negotiator will experience positive or negative consequences. These consequences are based on:

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What is the implication of the dilemma of honesty?

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The six categories of marginally ethical negotiating tactics are: 1) traditional competitive bluffing, 2) emotional misrepresentation, 3) manipulation, 4) misrepresentation to opponent's networks, 5) inappropriate information gathering, and 6) competitive bargaining.

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Responding in kind is the clearest way to indicate to the other side that you know he is bluffing or lying.

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Asking questions can reveal a great deal of information, some of which the negotiator may intentionally leave undisclosed/unsaid.

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Point of view can be defined as individual and personal views for deciding what is right and wrong.

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Which is a category of marginally ethical negotiating tactics?

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The primary motivation to use an ethically ambiguous tactic is to increase the negotiator's temporary power advantage.

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Real consequences-rewards and punishments that arise from using a tactic or not using it-should not only motivate a negotiator's present behaviour, but also affect the negotiator's predisposition to use similar strategies in similar circumstances in the future.

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Studies show that subjects were more willing to lie by omission than by commission.

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Most of the ethics issues in negotiation are concerned with standards of truth telling and how individuals decide when they should tell the truth.

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Some people continue to believe that they can tell by looking into someone's face if that person is inclined to be dishonest or truthful on a regular basis. What could study participants tell by photographs of aging men and women?

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The concept of end-result ethics states that the rightness of an action is determined by evaluating the pros and cons of its consequences.

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When using the justification that "the tactic was unavoidable," the negotiator is saying that

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