Exam 14: Performance Measurement, Balanced Scorecards, and Performance Rewards

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The ratio of sales to assets is referred to as ______________________________.

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Improved effectiveness and efficiency of a product is considered a ____ performance measurement?

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If sales and expenses both rise by $100,000, profit margin will

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The balanced scorecard approach complements measures of past performance with measures of the drivers of future performance.

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On a balanced scorecard, which of the following would be most appropriate to measure financial performance?

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Broncho Sports Enterprises The Football Division of Broncho Sports Enterprises reported the following financial data for the year: Broncho Sports Enterprises The Football Division of Broncho Sports Enterprises reported the following financial data for the year:   Refer to Broncho Sports Enterprises. If the manager of the Football Division is evaluated based on return on investment, how much would she be willing to pay for an investment that promises to increase net segment income by $60,000? Refer to Broncho Sports Enterprises. If the manager of the Football Division is evaluated based on return on investment, how much would she be willing to pay for an investment that promises to increase net segment income by $60,000?

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In the Du Pont model, profit margin is a ratio of

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Performance measures that reflect an organization's ability to satisfy customers better than rival firms do are referred to as ____________________ measures.

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Piece rate pay

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An organization typically develops a values statement before developing a mission statement.

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Return on investment (ROI) is a term most often used to express income earned on assets invested in a business unit. A company's return on investment would increase if sales

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