Exam 14: Performance Measurement, Balanced Scorecards, and Performance Rewards

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The Du Pont model measures ROI as it is affected by

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Statistical data about the steps that will create the results desired as referred to as ___________________________________.

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Which of the following statements about an organization's mission statement is true?

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When inventory sits idle in a department, this would not affect the department's

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An indicator that reflects the results of past decisions is referred to as a(n) ______________________________.

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Presently, the Comic Book Division of Anderson Publishing Corporation has a profit margin of 30%. If total sales rise by $100,000, the net result will be

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Performance measures need not be correlated with the mission of a subunit.

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Which of the following responsibility centers may be evaluated on the basis of residual income?

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Holding total production in units constant, as the proportion of defective units to total units declines, all of the following measures will be affected, except

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The ratio of income to sales is referred to as ______________________________.

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Profit margin equals

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Houston Company Freeport Division of the Houston Company has the following statistics for its most recent operations: Houston Company Freeport Division of the Houston Company has the following statistics for its most recent operations:   Refer to Houston Company. Compute EVA assuming the cost of capital is 10% and the tax rate is 40%. Refer to Houston Company. Compute EVA assuming the cost of capital is 10% and the tax rate is 40%.

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External performance measures focus on the efficiency and effectiveness of an organization's production process.

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Answer the following questions regarding economic value added (EVA): Answer the following questions regarding economic value added (EVA):

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The Clothing Division The Clothing Division of Sakowitz Company reported the following results for a recent year The Clothing Division The Clothing Division of Sakowitz Company reported the following results for a recent year   Refer to the Clothing Division What was the asset turnover ratio of the Clothing Division? Refer to the Clothing Division What was the asset turnover ratio of the Clothing Division?

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In a balanced scorecard, measurements should be directly linked to

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Why is it likely that a subordinate manager would be more attentive to certain performance measures than overall corporate objectives to guide his decision making?

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Economic value added (EVA) applies the target rate of return to the market value of the capital invested in a division.

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Non-financial measures are generally more indicative of productive activity than are financial performance measures.

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Broncho Sports Enterprises The Football Division of Broncho Sports Enterprises reported the following financial data for the year: Broncho Sports Enterprises The Football Division of Broncho Sports Enterprises reported the following financial data for the year:   Refer to Broncho Sports Enterprises. What was the Football Division's segment income? Refer to Broncho Sports Enterprises. What was the Football Division's segment income?

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