Exam 14: Performance Measurement, Balanced Scorecards, and Performance Rewards

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What are some of the major problems associated with accrual-based accounting performance measures?

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When assessing performance, one way to compensate for differences among divisions of a multinational organization would be for the parent company to

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Broncho Sports Enterprises The Football Division of Broncho Sports Enterprises reported the following financial data for the year: Broncho Sports Enterprises The Football Division of Broncho Sports Enterprises reported the following financial data for the year:   Refer to Broncho Sports Enterprises. If expenses increased by $15,000 in the Football Division, Refer to Broncho Sports Enterprises. If expenses increased by $15,000 in the Football Division,

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Which performance plan best promotes quality of the product or service?

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Discuss pay-for-performance plans.

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Global Electronics Company The Computer Division of Global Electronics Company had the following financial data for the year: Global Electronics Company The Computer Division of Global Electronics Company had the following financial data for the year:   Refer to Global Electronics Company. If the manager of the Computer Division is evaluated based on return on investment, how much would she be willing to pay for an investment that promises to increase net segment income by $50,000? Refer to Global Electronics Company. If the manager of the Computer Division is evaluated based on return on investment, how much would she be willing to pay for an investment that promises to increase net segment income by $50,000?

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Which of the following statements is true about the values statement of an organization?

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A company's return on investment is affected by a change in A company's return on investment is affected by a change in

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Deferred compensation techniques are currently used in the American work place. What are they and how do they benefit the employer and the employee?

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Non-financial performance measures (NFPMs) are better than financial measures in that NFPMs

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Jaguar Division of Automobile Delights, is evaluated based on residual income generated. In the most recent year, the Jaguar Division generated a residual income of $2,000,000 and net income of $5,000,000. The target rate of return for all divisions of Automobile Delights is 20%. What was the return on investment for the Jaguar Division?

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Global Electronics Company The Computer Division of Global Electronics Company had the following financial data for the year: Global Electronics Company The Computer Division of Global Electronics Company had the following financial data for the year:   Refer to Global Electronics Company. What was the Computer Division's segment income? Refer to Global Electronics Company. What was the Computer Division's segment income?

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A sub-unit of an organization is evaluated on the basis of its ROI. If this sub-unit's sales and expenses both increase by $30,000, how will the following measures be affected? A sub-unit of an organization is evaluated on the basis of its ROI. If this sub-unit's sales and expenses both increase by $30,000, how will the following measures be affected?

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The ratio of income to assets invested is referred to as ___________________________________. or

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Which of the following would be an appropriate alternative to the use of ROI in evaluating the performance of an investment center? Which of the following would be an appropriate alternative to the use of ROI in evaluating the performance of an investment center?

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Contingent pay

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If performance measures are perfect proxies for organizational goals,

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Expatriate employees

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What are five advantages that nonfinancial performance measures have over financial performance measures

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Economic value added (EVA) is a more appropriate performance measure when there is a large difference between the market value of invested capital and the book value of assets.

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