Exam 14: Performance Measurement, Balanced Scorecards, and Performance Rewards

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The Cookie Division of Cake Boss Company is considering an investment in a new project. The project has an estimated cost of $1,000,000. If Cake Boss Company has a target rate of return of 12%, how large does the return on investment on this project need to be to generate $150,000 of residual income?

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The Statement of Cash Flows may be superior to the cash budget as a performance evaluation measure because

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The segment margin of a profit or investment center does not include allocated common costs.

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A primary characteristic of a performance management system is

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In the South Division of Occident Company, segment income for the most recent year exceeded residual income by $15,000. Also, return on investment exceeded the target rate of return by 10%. What was the level of investment in the South Division for the most recent year?

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What are some common problems encountered in determining ROI?

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An increase in productive processing time will increase

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Which of the following steps in the performance reward plan model comes before the others listed?

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Moore Company One of the products manufactured by Moore Company is a plastic tray. The information below relates to the Tray Production Department: Moore Company One of the products manufactured by Moore Company is a plastic tray. The information below relates to the Tray Production Department:   Refer to Moore Company. What is the process quality yield in the Tray Production Department? Refer to Moore Company. What is the process quality yield in the Tray Production Department?

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Which performance plan is most motivating?

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A balanced scorecard

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Profit earned in excess of an amount charged for funds committed to a profit center is referred to as ______________________________.

(Short Answer)
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Variance analysis would be appropriate to measure performance in

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The Clothing Division The Clothing Division of Sakowitz Company reported the following results for a recent year The Clothing Division The Clothing Division of Sakowitz Company reported the following results for a recent year   Refer to the Clothing Division What was the profit margin for the Clothing Division? Refer to the Clothing Division What was the profit margin for the Clothing Division?

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Merit pay is

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A statement that identifies fundamental beliefs about what is important to an organization is referred to as a ______________________________.

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Which measure is limited by the fact that it uses accounting income?

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The return on investment (ROI) ratio measures

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List the five general criteria that should be considered when designing a performance measurement system.

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Profit margin indicates the portion of sales that

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