Exam 9: Attracting and Retaining the Best Employees

Which of the following is the name given to the process of attracting qualified job applicants?

Which of the following is a list specifying qualifications and experience necessary for a particular position?

Which of the following is a list of tasks and responsibilities for a particular job?

Which of the following can accommodate many trainees at once and provides personal interaction for trainees?

Forms of indirect compensation such as vacations, dental insurance, and pensions are part of which of the following?

Your management team has completed an initial review of résumés to eliminate candidates who don't meet the minimum qualifications. This describes which step in the recruiting process?

Sue had a performance appraisal where she received low scores for not making progress on a market research project. Sue is disappointed because she was never informed that this project was part of her job. What performance appraisal objective did Sue's manager fail to achieve?

Peggy is a hiring manager for Amazon. After a recent job posting, she received over 100 résumés. Peggy is now reviewing the résumés to see if there are any candidates that don't meet the minimum qualifications for the job. Peggy is in which stage of the recruitment process?

A global consulting company employs people from 50 different countries who speak a total of 35 different languages. As a result, the company has developed a reputation for successfully managing diversity in its organization-which has boosted its recruiting efforts. This relates most to which of the three key benefits of a diverse workforce?

After candidate interviews, you meet with the hiring committee to select the top two or three candidates. This describes which step in the recruiting process?

As vice president of HR, you are alarmed to review performance appraisals and see how many employees in the company don't know basic safety procedures. You immediately create a training class to address these issues. These activities are part of which phase of HRM?

Sam was hired as an operations supervisor and receives tuition reimbursement for pursuing his master's degree. What is this portion of his compensation package called?

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, and exit interviews are all part of which phase of the human resources management process?

Assume Domino's Pizza allows franchises in various countries to utilize local preferences when designing the menu for that country. Using the insights of employees in these countries to develop products is an example of how a diverse workforce accomplishes which of the following?

You distribute a job posting internally because you believe the company has several candidates with the skills and abilities to do the job well. This describes which step in the recruiting process?

Gabriela wants to know about the skills and experience needed to qualify for the management position she saw posted on the Whole Foods website. This would be found in which portion of a job listing?

George has an MBA and is trying to get a job with one of the big financial firms in Toronto. George was in a bad car accident and uses a wheelchair to get around. Which piece of legislation protects George from being discriminated against because of his disability?

L'Oréal utilizes its diverse workforce to help develop new products such as makeup for non-Caucasian women and their True Texture line of hair care products for women of colour. This is an example of which benefit of workplace diversity?

You are looking for a summer job and see the following in a job advertisement: "Must have two years' previous lifeguarding experience, experience working with elementary-age children, must be Red Cross CPR certified." Which of the following does this exemplify?

What is the main disadvantage of internal recruiting?