Question 1

Why is product/process innovation an important driver of firm performance?

Accepted Answer

A) Innovative firms typically have stronger brands 
B) Product design decisions largely affect supply chain costs 
C) Strong innovators can respond to market opportunities faster 
D) All of these are reasons why innovation drives firm performance 
A) Innovative firms typically have stronger brands 
B) Product design decisions largely affect supply chain costs 
C) Strong innovators can respond to market opportunities faster 
D) All of these are reasons why innovation drives firm performance D

Question 2

The main benefit of a stage-gate process for product development is that it:

Accepted Answer

A) Is faster 
B) Helps to reduce risk 
C) Allows for greater parallel processing of development stages 
D) Reduces management overhead costs 
A) Is faster 
B) Helps to reduce risk 
C) Allows for greater parallel processing of development stages 
D) Reduces management overhead costs B

Question 3

One of the most important benefits of crowdsourcing from customers is:

Accepted Answer

A) It maintains secrecy of new product ideas 
B) Customers almost always have the best new product ideas 
C) Competitors are not likely to be able to match innovations generated from customer inputs 
D) Customers gain a sense of engagement and ownership of new products 
A) It maintains secrecy of new product ideas 
B) Customers almost always have the best new product ideas 
C) Competitors are not likely to be able to match innovations generated from customer inputs 
D) Customers gain a sense of engagement and ownership of new products D

Question 4

"Crowdsourcing" is:

Accepted Answer

A) A way to design products that satisfy the largest number of people 
B) A way to get ideas or services from a large number of sources,usually online 
C) Not used for process innovation,mostly only for product innovation 
D) A way to identify and hire the best and brightest new employees 
A) A way to design products that satisfy the largest number of people 
B) A way to get ideas or services from a large number of sources,usually online 
C) Not used for process innovation,mostly only for product innovation 
D) A way to identify and hire the best and brightest new employees

Question 5

Cross-functional integration is needed in innovation projects because:

Accepted Answer

A) All functions have a stake in the success of a new product. 
B) It is cheaper to solve problems uncovered early in development. 
C) Process design decisions are dependent on product design decisions. 
D) All of these are correct. 
A) All functions have a stake in the success of a new product. 
B) It is cheaper to solve problems uncovered early in development. 
C) Process design decisions are dependent on product design decisions. 
D) All of these are correct.

Question 6

An emphasis on involving supply chain partners in product/process innovation is known as:

Accepted Answer

A) Portfolio planning 
B) Launch and learn 
C) Codevelopment 
D) Design outsourcing 
A) Portfolio planning 
B) Launch and learn 
C) Codevelopment 
D) Design outsourcing

Question 7

Acton Corporation has identified a way to combine several existing technologies into a new product.This is most likely to have occurred in a:

Accepted Answer

A) Research and advanced development project. 
B) Radical breakthrough development project. 
C) Next generation or platform development project. 
D) Enhancement development project. 
A) Research and advanced development project. 
B) Radical breakthrough development project. 
C) Next generation or platform development project. 
D) Enhancement development project.

Question 8

What is the first step in conducting value engineering/value analysis?

Accepted Answer

A) Estimate the value of each function in a product. 
B) Identify the functional purposes of a product. 
C) Compare the importance and cost of each function. 
D) Ask suppliers to provide cost information. 
A) Estimate the value of each function in a product. 
B) Identify the functional purposes of a product. 
C) Compare the importance and cost of each function. 
D) Ask suppliers to provide cost information.

Question 9

In conducting a failure modes and effects analysis,the following data were developed for three modes Mode 1: Severity = 5,Occurrence = 2,and Undetectability = 7
Mode 2: Severity = 3,Occurrence = 6,and Undetectability = 5
Mode 3: Severity = 7,Occurrence = 2,and Undetectability = 4
Which has the highest risk?

Accepted Answer

A) Mode 1 
B) Mode 2 
C) Mode 3 
D) Mode 1 and Mode 2 are equal in having highest risk 
A) Mode 1 
B) Mode 2 
C) Mode 3 
D) Mode 1 and Mode 2 are equal in having highest risk

Question 10

The stage of a product/process innovation in which managers determine the target values of product attributes,volume,and price is:

Accepted Answer

A) Product and market testing. 
B) Product and process planning. 
C) Detailed design and development. 
D) Concept development. 
A) Product and market testing. 
B) Product and process planning. 
C) Detailed design and development. 
D) Concept development.

Question 11

What attributes are important measures of a firm's innovative prowess?

Accepted Answer

A) Speed,quality,and efficiency of innovation 
B) The "wow" factor of innovation 
C) The ability to imitate as well as innovate 
D) Relentless pursuit of perfection 
A) Speed,quality,and efficiency of innovation 
B) The "wow" factor of innovation 
C) The ability to imitate as well as innovate 
D) Relentless pursuit of perfection

Question 12

A technology that produces prototypes quickly without the cost of production tooling is:

Accepted Answer

A) 3D printing 
B) CAD/CAE 
C) VOC 
D) Group technology 
A) 3D printing 
B) CAD/CAE 
C) VOC 
D) Group technology

Question 13

Sequential product development projects are likely to have ____________ development costs and ____________ development times than concurrent engineering product development projects.

Accepted Answer

A) Higher; longer 
B) Higher; shorter 
C) Lower; longer 
D) Lower; shorter 
A) Higher; longer 
B) Higher; shorter 
C) Lower; longer 
D) Lower; shorter

Question 14

The "house of quality" is best described as:

Accepted Answer

A) An approach in which customers use product prototypes and provide feedback to developers. 
B) A template that guides the translation of product features into technical product specifications. 
C) Research efforts that gather detailed data describing customers' wishes,needs,likes,and dislikes regarding specific product features and functionalities. 
D) A template that guides identification and translation of customer requirements into product specifications. 
A) An approach in which customers use product prototypes and provide feedback to developers. 
B) A template that guides the translation of product features into technical product specifications. 
C) Research efforts that gather detailed data describing customers' wishes,needs,likes,and dislikes regarding specific product features and functionalities. 
D) A template that guides identification and translation of customer requirements into product specifications.

Question 15

An advantage of "early supplier involvement" is that it:

Accepted Answer

A) Generally leads to higher-quality products. 
B) Decreases time to launch new products. 
C) Avoids supply problems once the product is launched. 
D) All of these. 
A) Generally leads to higher-quality products. 
B) Decreases time to launch new products. 
C) Avoids supply problems once the product is launched. 
D) All of these.

Question 16

The main purpose of quality function deployment (QFD)is:

Accepted Answer

A) To base product and process design decisions more directly on what the customer thinks is important. 
B) To clearly identify the functional groups within the organization that have a direct influence on quality. 
C) To expand the quality function and eliminate the need for statistical process control. 
D) To set up a plan for the deployment of statistical quality control tools throughout the organization. 
A) To base product and process design decisions more directly on what the customer thinks is important. 
B) To clearly identify the functional groups within the organization that have a direct influence on quality. 
C) To expand the quality function and eliminate the need for statistical process control. 
D) To set up a plan for the deployment of statistical quality control tools throughout the organization.

Question 17

Xanadu Inc.has a project team interested in reducing the projected production cost of a new product.The team would find which one of the following tools most useful?

Accepted Answer

A) QFD 
B) FMEA 
C) DFM 
D) CAD/CAE 
A) QFD 
B) FMEA 
C) DFM 
D) CAD/CAE

Question 18

Another way to think of how virtual reality is used in product development is:

Accepted Answer

A) Virtual prototyping 
B) Augmented design 
C) Customer engagement 
D) 3D printing 
A) Virtual prototyping 
B) Augmented design 
C) Customer engagement 
D) 3D printing

Question 19

Overall,it is clear that well-managed innovation projects:

Accepted Answer

A) Apply only to manufacturing firms. 
B) Increasingly involve input from multiple functions in a company. 
C) Should always be executed sequentially. 
D) All of these. 
A) Apply only to manufacturing firms. 
B) Increasingly involve input from multiple functions in a company. 
C) Should always be executed sequentially. 
D) All of these.

Question 20

A disadvantage of "component standardization" is that it:

Accepted Answer

A) Increases development time. 
B) Increases development cost. 
C) Increases the difficulty of inventory management. 
D) None of these are disadvantages. 
A) Increases development time. 
B) Increases development cost. 
C) Increases the difficulty of inventory management. 
D) None of these are disadvantages.

Why is product/process innovation an important driver of firm performance?

The main benefit of a stage-gate process for product development is that it:

One of the most important benefits of crowdsourcing from customers is:

"Crowdsourcing" is:

Cross-functional integration is needed in innovation projects because:

An emphasis on involving supply chain partners in product/process innovation is known as:

Acton Corporation has identified a way to combine several existing technologies into a new product.This is most likely to have occurred in a:

What is the first step in conducting value engineering/value analysis?

The stage of a product/process innovation in which managers determine the target values of product attributes,volume,and price is:

What attributes are important measures of a firm's innovative prowess?

A technology that produces prototypes quickly without the cost of production tooling is:

Sequential product development projects are likely to have development costs and development times than concurrent engineering product development projects.

The "house of quality" is best described as:

An advantage of "early supplier involvement" is that it:

The main purpose of quality function deployment (QFD)is:

Xanadu Inc.has a project team interested in reducing the projected production cost of a new product.The team would find which one of the following tools most useful?

Another way to think of how virtual reality is used in product development is:

Overall,it is clear that well-managed innovation projects:

A disadvantage of "component standardization" is that it:

Introduction to Managing Operations Across the Supply Chain

Operations and Supply Chain Strategy

Managing Processes and Capacity

A: Process Mapping and Analysis

Manufacturing and Service Process Structures

Managing Quality

A: Quality Improvement Tools

Managing Inventories

Lean Systems

Customer Service Management

Sourcing and Supply Management

Logistics Management

Demand Planning: Forecasting and Demand Management

Sales and Operations Planning

Materials and Resource Requirements Planning

Project Management

A: Advanced Methods for Project Scheduling

Sustainable Operations Management Preparing for the Future

Filters

Exam 4: Productprocess Innovation

Why is product/process innovation an important driver of firm performance?

The main benefit of a stage-gate process for product development is that it:

One of the most important benefits of crowdsourcing from customers is:

"Crowdsourcing" is:

Cross-functional integration is needed in innovation projects because:

An emphasis on involving supply chain partners in product/process innovation is known as:

Acton Corporation has identified a way to combine several existing technologies into a new product.This is most likely to have occurred in a:

What is the first step in conducting value engineering/value analysis?

The stage of a product/process innovation in which managers determine the target values of product attributes,volume,and price is:

What attributes are important measures of a firm's innovative prowess?

A technology that produces prototypes quickly without the cost of production tooling is:

Sequential product development projects are likely to have ____________ development costs and ____________ development times than concurrent engineering product development projects.

The "house of quality" is best described as:

An advantage of "early supplier involvement" is that it:

The main purpose of quality function deployment (QFD)is:

Xanadu Inc.has a project team interested in reducing the projected production cost of a new product.The team would find which one of the following tools most useful?

Another way to think of how virtual reality is used in product development is:

Overall,it is clear that well-managed innovation projects:

A disadvantage of "component standardization" is that it:

Introduction to Managing Operations Across the Supply Chain

Operations and Supply Chain Strategy

Managing Processes and Capacity

A: Process Mapping and Analysis

Manufacturing and Service Process Structures

Managing Quality

A: Quality Improvement Tools

Managing Inventories

Lean Systems

Customer Service Management

Sourcing and Supply Management

Logistics Management

Demand Planning: Forecasting and Demand Management

Sales and Operations Planning

Materials and Resource Requirements Planning

Project Management

A: Advanced Methods for Project Scheduling

Sustainable Operations Management Preparing for the Future

Filters

Sequential product development projects are likely to have development costs and development times than concurrent engineering product development projects.