Exam 3: Managing Processes and Capacity

A manager is currently unhappy with the capabilities of a particular process and wants to improve its capabilities.To accomplish this,the manager needs to focus on the process:

Subcontracting is typically considered at what time horizon when doing capacity planning?

Which of the following elements of a process most directly impacts or affects process capabilities?

Which two of the following effects directly result from bottlenecks?

The following sequence shows four operations for a computer chip assembly process and the effective capacity of each.Which step is the bottleneck? Step 1: 500 chips/hour Step 2: 250 chips/hour Step 3: 200 chips/hour Step 4: 550 chips/hour

A bottleneck activity in a process is generally the activity with:

Adam Smith described his company's process as follows: "Under ideal conditions we can produce 10,000 units a day.However,our normal production is 6,000 units a day.Today,we actually produced 8,000 units." Which of the following is true?

Inventory held due to bottlenecks in a process causes:

The total time that it takes to get one unit through a process is called:

You walk into a hair stylist shop.All stylists are busy and you sit in the waiting area.You are in which of the following basic activity types in a process?

Which of the following statements best differentiates a delay from storage?

Which of the following is NOT a basic activity type in processes?

Under Juran's Law,whenever a problem occurs,what percentage of the time is the problem the result of a system/process error?

Which of the following actions will NOT increase output?

Joe Jones,plant manager at Waco Industries,told a friend that if it was necessary,his plant could produce 1,000 items a day if all conditions were just right.Joe is describing his plant's:

Process thinking causes managers to address critical process elements,including:

Floor space used to store items to be inspected belongs to which of the following elements of a process?

Suppose you learn that a process has a very long waiting time.Which of the following would decrease the waiting time?

Which of the following statements about economies of scale is NOT true?

Continual improvement of processes is important because: