Question 1

Specialisation defines how job tasks are formally defined,grouped and coordinated.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following generalisations about organisational structures and employee performance and satisfaction is MOST true?

Accepted Answer

A) No-one wants work that makes minimal intellectual demands and is routine. 
B) There is fairly strong evidence linking decentralisation and job satisfaction. 
C) It is probably safe to say that no evidence supports a relationship between span of control and employee performance. 
D) The evidence generally indicates that work specialisation contributes to lower employee productivity. 
A) No-one wants work that makes minimal intellectual demands and is routine. 
B) There is fairly strong evidence linking decentralisation and job satisfaction. 
C) It is probably safe to say that no evidence supports a relationship between span of control and employee performance. 
D) The evidence generally indicates that work specialisation contributes to lower employee productivity.

Question 3

You have divided the jobs done by your department through work specialisation and are now trying to decide how to best group them for efficiency and service to the customer.You are considering grouping activities by function,product,process or customer. You are organising into state regions.This is termed ________ departmentalisation.

Accepted Answer

A) function 
B) customer 
C) process 
D) geographic 
A) function 
B) customer 
C) process 
D) geographic

Question 4

Which of the following is consistent with a simple structure?

Accepted Answer

A) high horizontal differentiation 
B) high centralisation 
C) high departmentalisation 
D) high formalisation 
A) high horizontal differentiation 
B) high centralisation 
C) high departmentalisation 
D) high formalisation

Question 5

The key underlying all bureaucracies is:

Accepted Answer

A) dual lines of authority. 
B) flexibility. 
C) standardisation. 
D) wide span of control. 
A) dual lines of authority. 
B) flexibility. 
C) standardisation. 
D) wide span of control.

Question 6

The degree to which tasks in the organisation are subdivided into separate jobs is termed departmentalisation.

Accepted Answer

A) True 
 B)False

Question 7

________ refers to the degree of instability of an environment.

Accepted Answer

A) Equilibrium 
B) Volatility 
C) Complexity 
D) Capacity 
A) Equilibrium 
B) Volatility 
C) Complexity 
D) Capacity

Question 8

The ________ is characterised by highly routine operating tasks achieved through specialisation.

Accepted Answer

A) matrix structure 
B) centralised structure 
C) bureaucracy 
D) simple structure 
A) matrix structure 
B) centralised structure 
C) bureaucracy 
D) simple structure

Question 9

_________ structures have low formalisation and high participation in decision making.

Accepted Answer

A) Bureaucratic 
B) Mechanistic 
C) Stable 
D) Organic 
A) Bureaucratic 
B) Mechanistic 
C) Stable 
D) Organic

Question 10

All of the following are drawbacks of a narrow span of control EXCEPT:

Accepted Answer

A) They encourage overly tight supervision. 
B) They are expensive. 
C) They make vertical communication in the organisation more complex. 
D) They encourage employee autonomy. 
A) They encourage overly tight supervision. 
B) They are expensive. 
C) They make vertical communication in the organisation more complex. 
D) They encourage employee autonomy.

Question 11

What are the positive and negative effects of downsizing?

Accepted Answer

Downsizing is a systematic effort to mak

Question 12

What is the difference between the mechanistic model and the organic model?

Accepted Answer

The mechanistic model is generally synon

Question 13

Companies can reduce the negative effects of downsizing by preparing for the post-downsizing environment in advance.

Accepted Answer

A) True 
 B)False

Question 14

The __________ principle states that a person should have one and only one superior to whom he or she is directly responsible.

Accepted Answer

A) unity of command 
B) power 
C) chain of command 
D) span of control 
A) unity of command 
B) power 
C) chain of command 
D) span of control

Question 15

The ________ violates the unity of command concept.

Accepted Answer

A) complex structure 
B) matrix structure 
C) simple structure 
D) bureaucratic structure 
A) complex structure 
B) matrix structure 
C) simple structure 
D) bureaucratic structure

Question 16

All of the following are elements of organisational structure EXCEPT:

Accepted Answer

A) coordination. 
B) formalisation. 
C) departmentalisation. 
D) centralisation. 
A) coordination. 
B) formalisation. 
C) departmentalisation. 
D) centralisation.

Question 17

Which of the following is NOT part of the organisation's environment?

Accepted Answer

A) customers 
B) competitors 
C) public pressure groups 
D) technology 
A) customers 
B) competitors 
C) public pressure groups 
D) technology

Question 18

A small,core organisation that outsources major business functions is the __________ organisation.

Accepted Answer

A) boundaryless 
B) matrix 
C) team 
D) virtual 
A) boundaryless 
B) matrix 
C) team 
D) virtual

Question 19

________ departmentalisation achieves economies of scale by placing people with common skills and orientations into common units.

Accepted Answer

A) Functional 
B) Product 
C) Geographic 
D) Process 
A) Functional 
B) Product 
C) Geographic 
D) Process

Question 20

Virtual organisations can lose their cultural rigidity because of:

Accepted Answer

A) the high levels of flexibility. 
B) the decentralised decision making. 
C) the high levels of bureaucratic activity. 
D) the low degree of interaction among members. 
A) the high levels of flexibility. 
B) the decentralised decision making. 
C) the high levels of bureaucratic activity. 
D) the low degree of interaction among members.

Specialisation defines how job tasks are formally defined,grouped and coordinated.

Which of the following generalisations about organisational structures and employee performance and satisfaction is MOST true?

Which of the following is consistent with a simple structure?

The key underlying all bureaucracies is:

The degree to which tasks in the organisation are subdivided into separate jobs is termed departmentalisation.

________ refers to the degree of instability of an environment.

The ________ is characterised by highly routine operating tasks achieved through specialisation.

_________ structures have low formalisation and high participation in decision making.

All of the following are drawbacks of a narrow span of control EXCEPT:

What are the positive and negative effects of downsizing?

What is the difference between the mechanistic model and the organic model?

Companies can reduce the negative effects of downsizing by preparing for the post-downsizing environment in advance.

The __________ principle states that a person should have one and only one superior to whom he or she is directly responsible.

The ________ violates the unity of command concept.

All of the following are elements of organisational structure EXCEPT:

Which of the following is NOT part of the organisation's environment?

A small,core organisation that outsources major business functions is the __________ organisation.

________ departmentalisation achieves economies of scale by placing people with common skills and orientations into common units.

Virtual organisations can lose their cultural rigidity because of:

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 14: Foundations of Organisational Structure

Specialisation defines how job tasks are formally defined,grouped and coordinated.

Which of the following generalisations about organisational structures and employee performance and satisfaction is MOST true?

Which of the following is consistent with a simple structure?

The key underlying all bureaucracies is:

The degree to which tasks in the organisation are subdivided into separate jobs is termed departmentalisation.

________ refers to the degree of instability of an environment.

The ________ is characterised by highly routine operating tasks achieved through specialisation.

_________ structures have low formalisation and high participation in decision making.

All of the following are drawbacks of a narrow span of control EXCEPT:

What are the positive and negative effects of downsizing?

What is the difference between the mechanistic model and the organic model?

Companies can reduce the negative effects of downsizing by preparing for the post-downsizing environment in advance.

The __________ principle states that a person should have one and only one superior to whom he or she is directly responsible.

The ________ violates the unity of command concept.

All of the following are elements of organisational structure EXCEPT:

Which of the following is NOT part of the organisation's environment?

A small,core organisation that outsources major business functions is the __________ organisation.

________ departmentalisation achieves economies of scale by placing people with common skills and orientations into common units.

Virtual organisations can lose their cultural rigidity because of:

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organisational Culture

Organisational Change and Stress Management

Filters