Question 1

As an employability skill,communication is best defined as:

Accepted Answer

A) being able to listen effectively to others. 
B) speaking,writing,listening to,and non-verbally interacting with others for various reasons. 
C) what everyone does on a regular basis,because no one is incapable of communication. 
D) evaluating the effectiveness of communication efforts within diverse contexts. 
A) being able to listen effectively to others. 
B) speaking,writing,listening to,and non-verbally interacting with others for various reasons. 
C) what everyone does on a regular basis,because no one is incapable of communication. 
D) evaluating the effectiveness of communication efforts within diverse contexts.

Question 2

All of the following statements about workforce demographics are true EXCEPT:

Accepted Answer

A) The workforce has always adapted to variations that have widespread impact. 
B) Some trends affecting the workforce since the 2008 global recession have continued even after it ended. 
C) Younger educated workers have had expanded opportunities as a result of these changes. 
D) Almost everyone who was unemployed after 2008 is working again. 
A) The workforce has always adapted to variations that have widespread impact. 
B) Some trends affecting the workforce since the 2008 global recession have continued even after it ended. 
C) Younger educated workers have had expanded opportunities as a result of these changes. 
D) Almost everyone who was unemployed after 2008 is working again.

Question 3

Globalisation puts pressure on managers to:

Accepted Answer

A) satisfy the needs of their organisation while recognising the responsibilities to the communities where they work. 
B) maximise profitability at the expense of people who work for them. 
C) place hiring,salaries,and benefits in a particular country over corporate profits in importance. 
D) work only with people from their own countries. 
A) satisfy the needs of their organisation while recognising the responsibilities to the communities where they work. 
B) maximise profitability at the expense of people who work for them. 
C) place hiring,salaries,and benefits in a particular country over corporate profits in importance. 
D) work only with people from their own countries.

Question 4

Until the late 1980s,business school curricula emphasised:

Accepted Answer

A) the esoteric qualities of management. 
B) the theoretical aspects of management. 
C) the technical aspects of management. 
D) the political aspects of management. 
A) the esoteric qualities of management. 
B) the theoretical aspects of management. 
C) the technical aspects of management. 
D) the political aspects of management.

Question 5

Which of the following statements BEST explains the impact of social media on employee well-being?

Accepted Answer

A) It unquestionably leads to a better quality of job satisfaction for employees. 
B) There is a generally negative correlation between frequently accessing Facebook and employee mood during the workday. 
C) Organisations are justified in eliminating its use,because social media is a passing fad. 
D) There are no real issues or implications involving social media in the workplace. 
A) It unquestionably leads to a better quality of job satisfaction for employees. 
B) There is a generally negative correlation between frequently accessing Facebook and employee mood during the workday. 
C) Organisations are justified in eliminating its use,because social media is a passing fad. 
D) There are no real issues or implications involving social media in the workplace.

Question 6

Whereas ________ focuses on the differences between people from different countries,________ addresses differences among people within given countries.

Accepted Answer

A) workforce diversity;globalisation 
B) globalisation;workforce diversity 
C) diversity;culture 
D) homogeneity;workforce diversity 
A) workforce diversity;globalisation 
B) globalisation;workforce diversity 
C) diversity;culture 
D) homogeneity;workforce diversity

Question 7

Why is a contingency approach important to the study of organisational behaviour (OB)?

Accepted Answer

A contingency approach is important to t

Question 8

Universities have begun to incorporate social entrepreneurship education into their curricula in order to:

Accepted Answer

A) secure tax breaks from governments or regions. 
B) adapt to changing circumstances. 
C) train future leaders to address social issues within their organisations. 
D) needlessly increase student course loads. 
A) secure tax breaks from governments or regions. 
B) adapt to changing circumstances. 
C) train future leaders to address social issues within their organisations. 
D) needlessly increase student course loads.

Question 9

OB skills are not transferable across majors apart from ones related to business.

Accepted Answer

A) True 
 B)False

Question 10

Human beings,in general,are students of:

Accepted Answer

A) personality flaws. 
B) life. 
C) behaviour. 
D) the environment. 
A) personality flaws. 
B) life. 
C) behaviour. 
D) the environment.

Question 11

As an employability skill,collaboration is best defined as:

Accepted Answer

A) when people work with a dependence on one another to complete a task. 
B) when employees construct meaning with one another. 
C) a skill in which individuals independently complete individual parts of a larger whole task. 
D) relying on a few motivated people to do most of the work assigned to a group of mostly unmotivated individuals. 
A) when people work with a dependence on one another to complete a task. 
B) when employees construct meaning with one another. 
C) a skill in which individuals independently complete individual parts of a larger whole task. 
D) relying on a few motivated people to do most of the work assigned to a group of mostly unmotivated individuals.

Question 12

Which of the following statements about evidence-based management is true?

Accepted Answer

A) It bases management decisions on feelings and e-based management. 
B) It should be used as much as possible to inform intuition and experience in making the best possible management decisions. 
C) It rejects the use of scientific evidence,focusing instead on possible evidence. 
D) It focuses completely on the best available scientific evidence. 
A) It bases management decisions on feelings and e-based management. 
B) It should be used as much as possible to inform intuition and experience in making the best possible management decisions. 
C) It rejects the use of scientific evidence,focusing instead on possible evidence. 
D) It focuses completely on the best available scientific evidence.

Question 13

Motivating employees,directing their activities,selecting the most effective communication channels and resolving conflicts are within the __________ function of management.

Accepted Answer

A) planning 
B) leading 
C) controlling 
D) organising 
A) planning 
B) leading 
C) controlling 
D) organising

Question 14

Managers and their organisations are responding to the problem of unethical behaviour in all of the following ways EXCEPT:

Accepted Answer

A) terminating employees who reveal internal unethical practices. 
B) writing and distributing codes of ethics to guide employees through ethical dilemmas. 
C) offering seminars,workshops,and other training programs to try to improve ethical behaviours. 
D) preventing in-house advisors who can be contacted,in many cases anonymously,for assistance in dealing with ethical issues. 
A) terminating employees who reveal internal unethical practices. 
B) writing and distributing codes of ethics to guide employees through ethical dilemmas. 
C) offering seminars,workshops,and other training programs to try to improve ethical behaviours. 
D) preventing in-house advisors who can be contacted,in many cases anonymously,for assistance in dealing with ethical issues.

Question 15

Because employees increasingly complain that the line between work and non-work time has become blurred,

Accepted Answer

A) managers can ignore employee well-being at work,because they are not physically there. 
B) employees have unique opportunities to work less and make more money. 
C) complaints on the part of employees about making more money increase. 
D) it is important for organisations to help their employees maintain a work-life balance in order to attract and maintain the best employees. 
A) managers can ignore employee well-being at work,because they are not physically there. 
B) employees have unique opportunities to work less and make more money. 
C) complaints on the part of employees about making more money increase. 
D) it is important for organisations to help their employees maintain a work-life balance in order to attract and maintain the best employees.

Question 16

When using the science of OB to make reasonably accurate explanations of human behaviour,we can say x leads to y,but only under conditions specified in z.In this formula,what does z refer to?

Accepted Answer

A) contextual variables 
B) contingency variables 
C) temporal variables 
D) personal variables 
A) contextual variables 
B) contingency variables 
C) temporal variables 
D) personal variables

Question 17

According to Henry Mintzberg,the 10 managerial roles can be grouped into three categories.Which of the following is NOT one of these groups?

Accepted Answer

A) interpersonal 
B) informational 
C) decisional 
D) directional 
A) interpersonal 
B) informational 
C) decisional 
D) directional

Question 18

Marlee's work group is popular and highly respected because individual members often exceed the group manager's expectations.Popularity aside,what output can help the manager determine how well Marlee's group is performing?

Accepted Answer

A) An individual group member's award for exceeding customer expectations. 
B) Recognition of the group for outstanding customer service. 
C) Several group members being awarded for top quarterly sales. 
D) A group member's award for employee of the month. 
A) An individual group member's award for exceeding customer expectations. 
B) Recognition of the group for outstanding customer service. 
C) Several group members being awarded for top quarterly sales. 
D) A group member's award for employee of the month.

Question 19

For managers,workplace diversity brings about all of the following questions EXCEPT:

Accepted Answer

A) how to leverage differences within groups for competitive advantage. 
B) whether or not to treat all employees the same way. 
C) whether or not individual and cultural differences should be recognised. 
D) the elimination of problems associated with a changing workforce. 
A) how to leverage differences within groups for competitive advantage. 
B) whether or not to treat all employees the same way. 
C) whether or not individual and cultural differences should be recognised. 
D) the elimination of problems associated with a changing workforce.

Question 20

Learning,perception and personality have been OB topics whose contributions have generally come from psychology.

Accepted Answer

A) True 
 B)False

As an employability skill,communication is best defined as:

All of the following statements about workforce demographics are true EXCEPT:

Globalisation puts pressure on managers to:

Until the late 1980s,business school curricula emphasised:

Which of the following statements BEST explains the impact of social media on employee well-being?

Whereas focuses on the differences between people from different countries, addresses differences among people within given countries.

Why is a contingency approach important to the study of organisational behaviour (OB)?

Universities have begun to incorporate social entrepreneurship education into their curricula in order to:

OB skills are not transferable across majors apart from ones related to business.

Human beings,in general,are students of:

As an employability skill,collaboration is best defined as:

Which of the following statements about evidence-based management is true?

Motivating employees,directing their activities,selecting the most effective communication channels and resolving conflicts are within the __________ function of management.

Managers and their organisations are responding to the problem of unethical behaviour in all of the following ways EXCEPT:

Because employees increasingly complain that the line between work and non-work time has become blurred,

When using the science of OB to make reasonably accurate explanations of human behaviour,we can say x leads to y,but only under conditions specified in z.In this formula,what does z refer to?

According to Henry Mintzberg,the 10 managerial roles can be grouped into three categories.Which of the following is NOT one of these groups?

Marlee's work group is popular and highly respected because individual members often exceed the group manager's expectations.Popularity aside,what output can help the manager determine how well Marlee's group is performing?

For managers,workplace diversity brings about all of the following questions EXCEPT:

Learning,perception and personality have been OB topics whose contributions have generally come from psychology.

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 1: What Is Organisational Behaviour

As an employability skill,communication is best defined as:

All of the following statements about workforce demographics are true EXCEPT:

Globalisation puts pressure on managers to:

Until the late 1980s,business school curricula emphasised:

Which of the following statements BEST explains the impact of social media on employee well-being?

Whereas ________ focuses on the differences between people from different countries,________ addresses differences among people within given countries.

Why is a contingency approach important to the study of organisational behaviour (OB)?

Universities have begun to incorporate social entrepreneurship education into their curricula in order to:

OB skills are not transferable across majors apart from ones related to business.

Human beings,in general,are students of:

As an employability skill,collaboration is best defined as:

Which of the following statements about evidence-based management is true?

Motivating employees,directing their activities,selecting the most effective communication channels and resolving conflicts are within the __________ function of management.

Managers and their organisations are responding to the problem of unethical behaviour in all of the following ways EXCEPT:

Because employees increasingly complain that the line between work and non-work time has become blurred,

When using the science of OB to make reasonably accurate explanations of human behaviour,we can say x leads to y,but only under conditions specified in z.In this formula,what does z refer to?

According to Henry Mintzberg,the 10 managerial roles can be grouped into three categories.Which of the following is NOT one of these groups?

Marlee's work group is popular and highly respected because individual members often exceed the group manager's expectations.Popularity aside,what output can help the manager determine how well Marlee's group is performing?

For managers,workplace diversity brings about all of the following questions EXCEPT:

Learning,perception and personality have been OB topics whose contributions have generally come from psychology.

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Whereas focuses on the differences between people from different countries, addresses differences among people within given countries.