Question 1

A discrepancy between some desired state and the actual condition is defined as a(n):

Accepted Answer

A) decision. 
B) attribution. 
C) criterion. 
D) problem. 
A) decision. 
B) attribution. 
C) criterion. 
D) problem.

Question 2

Outline the six steps in the rational decision- making model.

Accepted Answer

The rational decision- making model begi

Question 3

The determination of whether an individual's behaviour is externally or internally caused depends on all of the following factors except:

Accepted Answer

A) perception. 
B) consensus. 
C) distinctiveness. 
D) consistency. 
A) perception. 
B) consensus. 
C) distinctiveness. 
D) consistency.

Question 4

is an unconscious process created out of distilled experience.

Accepted Answer

A) Intuitive decision making 
B) Bounded rationality 
C) Satisficing 
D) Optimising decision making 
A) Intuitive decision making 
B) Bounded rationality 
C) Satisficing 
D) Optimising decision making

Question 5

Elements in the surrounding environment are ignored in our perceptions.

Accepted Answer

A) True 
 B)False

Question 6

The evidence indicates that Interviewers can make perceptual judgments that are often inaccurate during an employment interview.

Accepted Answer

A) True 
 B)False

Question 7

Making decisions is not the sole province of managers.

Accepted Answer

A) True 
 B)False

Question 8

When we judge someone on the basis of our perception of the group to which he/she belongs,we are using the shortcut called:

Accepted Answer

A) categorising. 
B) assimilating. 
C) stereotyping. 
D) grouping. 
A) categorising. 
B) assimilating. 
C) stereotyping. 
D) grouping.

Question 9

is when one person inaccurately perceives a second person and the resulting expectations cause the second person to behave in ways consistent with the original perception.

Accepted Answer

A) A self- fulfilling prophecy 
B) A self- serving bias 
C) Stereotyping 
D) A fundamental attribution error 
A) A self- fulfilling prophecy 
B) A self- serving bias 
C) Stereotyping 
D) A fundamental attribution error

Question 10

The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgements about the behaviour of others is termed:

Accepted Answer

A) consistency. 
B) fundamental attribution error. 
C) self- serving bias. 
D) selective perception. 
A) consistency. 
B) fundamental attribution error. 
C) self- serving bias. 
D) selective perception.

Question 11

Contrast the fundamental attribution error and the self- serving bias.

Accepted Answer

When we make judgments about the behavio

Question 12

Decisions made so as to provide the greatest good for the greatest number are based on:

Accepted Answer

A) rights. 
B) profit. 
C) utilitarianism. 
D) justice. 
A) rights. 
B) profit. 
C) utilitarianism. 
D) justice.

Question 13

Jane is difficult to work with.Whenever she is successful she takes full credit for what has happened.However,whenever she is unsuccessful she attributes her failure to bad luck or to one of her fellow employees.She is guilty of:

Accepted Answer

A) distinctiveness. 
B) self- serving bias. 
C) fundamental attribution error. 
D) consensus. 
A) distinctiveness. 
B) self- serving bias. 
C) fundamental attribution error. 
D) consensus.

Question 14

The rational decision- making process begins with a:

Accepted Answer

A) perceptual distortion. 
B) problem. 
C) solution. 
D) conflict. 
A) perceptual distortion. 
B) problem. 
C) solution. 
D) conflict.

Question 15

Rational decision makers have no need for creativity.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a bias in decision- making?

Accepted Answer

A) an heuristical fallacy 
B) availability bias 
C) escalation of commitment 
D) confirmation bias 
A) an heuristical fallacy 
B) availability bias 
C) escalation of commitment 
D) confirmation bias

Question 17

Kate is the new recruit of a prestigious accounting firm.On her first day there,she begins to classify her co- workers into different groups based on their roles within the firm.Kate finds that this makes it easier for her to understand the relationships between the different people and roles within the firm. Kate classifying her co- workers to better understand them is a process known as:

Accepted Answer

A) bias. 
B) perception. 
C) stereotyping. 
D) projection. 
A) bias. 
B) perception. 
C) stereotyping. 
D) projection.

Question 18

Which of the following conditions would probably not lead to intuitive decision making?

Accepted Answer

A) A high level of certainty exists. 
B) Facts don't clearly point the way to go. 
C) Time is limited and there is pressure to come up with the right decision. 
D) "Facts" are limited. 
A) A high level of certainty exists. 
B) Facts don't clearly point the way to go. 
C) Time is limited and there is pressure to come up with the right decision. 
D) "Facts" are limited.

Question 19

What assumptions are made by the rational decision- making model?

Accepted Answer

There are six assumptions of the rationa

Question 20

Most interviewers' decisions change very little after the first minutes of the interview.

Accepted Answer

A) 20- 30 
B) 4- 5 
C) 50- 60 
D) 1- 2 
A) 20- 30 
B) 4- 5 
C) 50- 60 
D) 1- 2

A discrepancy between some desired state and the actual condition is defined as a(n):

Outline the six steps in the rational decision- making model.

The determination of whether an individual's behaviour is externally or internally caused depends on all of the following factors except:

is an unconscious process created out of distilled experience.

Elements in the surrounding environment are ignored in our perceptions.

The evidence indicates that Interviewers can make perceptual judgments that are often inaccurate during an employment interview.

Making decisions is not the sole province of managers.

When we judge someone on the basis of our perception of the group to which he/she belongs,we are using the shortcut called:

is when one person inaccurately perceives a second person and the resulting expectations cause the second person to behave in ways consistent with the original perception.

The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgements about the behaviour of others is termed:

Contrast the fundamental attribution error and the self- serving bias.

Decisions made so as to provide the greatest good for the greatest number are based on:

Jane is difficult to work with.Whenever she is successful she takes full credit for what has happened.However,whenever she is unsuccessful she attributes her failure to bad luck or to one of her fellow employees.She is guilty of:

The rational decision- making process begins with a:

Rational decision makers have no need for creativity.

Which of the following is not a bias in decision- making?

Which of the following conditions would probably not lead to intuitive decision making?

What assumptions are made by the rational decision- making model?

Most interviewers' decisions change very little after the first minutes of the interview.

The Significance of Organisational Behaviour

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Exam 4: Perception and Individual Decision Making

A discrepancy between some desired state and the actual condition is defined as a(n):

Outline the six steps in the rational decision- making model.

The determination of whether an individual's behaviour is externally or internally caused depends on all of the following factors except:

is an unconscious process created out of distilled experience.

Elements in the surrounding environment are ignored in our perceptions.

The evidence indicates that Interviewers can make perceptual judgments that are often inaccurate during an employment interview.

Making decisions is not the sole province of managers.

When we judge someone on the basis of our perception of the group to which he/she belongs,we are using the shortcut called:

is when one person inaccurately perceives a second person and the resulting expectations cause the second person to behave in ways consistent with the original perception.

The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgements about the behaviour of others is termed:

Contrast the fundamental attribution error and the self- serving bias.

Decisions made so as to provide the greatest good for the greatest number are based on:

Jane is difficult to work with.Whenever she is successful she takes full credit for what has happened.However,whenever she is unsuccessful she attributes her failure to bad luck or to one of her fellow employees.She is guilty of:

The rational decision- making process begins with a:

Rational decision makers have no need for creativity.

Which of the following is not a bias in decision- making?

Which of the following conditions would probably not lead to intuitive decision making?

What assumptions are made by the rational decision- making model?

Most interviewers' decisions change very little after the first minutes of the interview.

The Significance of Organisational Behaviour

Learning and Job Satisfaction

Personality and Values

Motivation

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters