Question 1

What _ did for classical conditioning,did for operant conditioning.

Accepted Answer

A) Pavlov; Skinner 
B) McGregor; Maslow 
C) Fayol; Mintzberg 
D) Herzberg; Deming 
A) Pavlov; Skinner 
B) McGregor; Maslow 
C) Fayol; Mintzberg 
D) Herzberg; Deming

Question 2

Which of the following has not been linked to job satisfaction?

Accepted Answer

A) pay 
B) supervision 
C) job comfort 
D) advancement opportunities 
A) pay 
B) supervision 
C) job comfort 
D) advancement opportunities

Question 3

In organisations,attitudes are important because they affect job behaviour.

Accepted Answer

A) True 
 B)False

Question 4

Suspending an employee who shows up for work drunk is an example of:

Accepted Answer

A) negative reinforcement. 
B) extinction. 
C) poor planning. 
D) punishment. 
A) negative reinforcement. 
B) extinction. 
C) poor planning. 
D) punishment.

Question 5

Learning consists of any relatively permanent change in behaviour that occurs as a result of experience.

Accepted Answer

A) True 
 B)False

Question 6

Operant conditioning can be used to explain why Christmas carols often bring back pleasant memories of childhood.

Accepted Answer

A) True 
 B)False

Question 7

When a response is followed by the termination or withdrawal of something unpleasant,it is called:

Accepted Answer

A) manipulation. 
B) elimination. 
C) positive reinforcement. 
D) negative reinforcement. 
A) manipulation. 
B) elimination. 
C) positive reinforcement. 
D) negative reinforcement.

Question 8

The belief that "discrimination is wrong" is a value statement.Such an opinion is the _ _ component of an attitude.

Accepted Answer

A) reactive 
B) behavioural 
C) affective 
D) cognitive 
A) reactive 
B) behavioural 
C) affective 
D) cognitive

Question 9

Your boss does not follow through on his/her promise to pay you double for overtime hours worked.When asked again to work overtime,you decline.This is an application of:

Accepted Answer

A) operant conditioning. 
B) employer/employee relations. 
C) lack of commitment. 
D) social learning. 
A) operant conditioning. 
B) employer/employee relations. 
C) lack of commitment. 
D) social learning.

Question 10

Productivity declines with age.

Accepted Answer

A) True 
 B)False

Question 11

The component of an attitude is the emotional or feeling segment of an attitude.

Accepted Answer

A) affective 
B) cognitive 
C) behavioural 
D) evaluative 
A) affective 
B) cognitive 
C) behavioural 
D) evaluative

Question 12

Which of the following is not true of classical conditioning?

Accepted Answer

A) Learning a conditioned response involves building up an association between a conditioned stimulus and an unconditioned stimulus. 
B) Classical conditioning is passive. 
C) The neutral stimulus takes on the properties of the conditioned stimulus. 
D) Classical conditioning can explain simple reflexive behaviours. 
A) Learning a conditioned response involves building up an association between a conditioned stimulus and an unconditioned stimulus. 
B) Classical conditioning is passive. 
C) The neutral stimulus takes on the properties of the conditioned stimulus. 
D) Classical conditioning can explain simple reflexive behaviours.

Question 13

One method of shaping behaviour is called positive reinforcement and refers to responding to an act in a positive way.

Accepted Answer

A) True 
 B)False

Question 14

Discuss whether employee satisfaction is related to positive customer outcomes.

Accepted Answer

The evidence indicates that satisfied em

Question 15

High levels of job involvement have been found to be related to higher absences.

Accepted Answer

A) True 
 B)False

Question 16

What is the relationship between age and productivity and satisfaction?

Accepted Answer

In general,older employees have higher r

Question 17

Which of the following is not a dimension of intellectual ability as discussed in your text?

Accepted Answer

A) number aptitude 
B) spatial visualisation 
C) dynamic strength 
D) perceptual speed 
A) number aptitude 
B) spatial visualisation 
C) dynamic strength 
D) perceptual speed

Question 18

intelligence is awareness of cross- cultural differences and the ability to successfully function in cross- cultural situations.

Accepted Answer

A) Cognitive 
B) Emotional 
C) Cultural 
D) Social 
A) Cognitive 
B) Emotional 
C) Cultural 
D) Social

Question 19

Eliminating any reinforcement that is maintaining a behaviour is called:

Accepted Answer

A) positive reinforcement. 
B) negative reinforcement. 
C) extinction. 
D) punishment. 
A) positive reinforcement. 
B) negative reinforcement. 
C) extinction. 
D) punishment.

Question 20

Recent evidence suggests that intelligence can be better understood by breaking it down into four sub- parts.Which one of the following is not one of those sub- parts?

Accepted Answer

A) cognitive 
B) social 
C) physical strength 
D) emotional 
A) cognitive 
B) social 
C) physical strength 
D) emotional

What _ did for classical conditioning,did for operant conditioning.

Which of the following has not been linked to job satisfaction?

In organisations,attitudes are important because they affect job behaviour.

Suspending an employee who shows up for work drunk is an example of:

Learning consists of any relatively permanent change in behaviour that occurs as a result of experience.

Operant conditioning can be used to explain why Christmas carols often bring back pleasant memories of childhood.

When a response is followed by the termination or withdrawal of something unpleasant,it is called:

The belief that "discrimination is wrong" is a value statement.Such an opinion is the _ _ component of an attitude.

Your boss does not follow through on his/her promise to pay you double for overtime hours worked.When asked again to work overtime,you decline.This is an application of:

Productivity declines with age.

The component of an attitude is the emotional or feeling segment of an attitude.

Which of the following is not true of classical conditioning?

One method of shaping behaviour is called positive reinforcement and refers to responding to an act in a positive way.

Discuss whether employee satisfaction is related to positive customer outcomes.

High levels of job involvement have been found to be related to higher absences.

What is the relationship between age and productivity and satisfaction?

Which of the following is not a dimension of intellectual ability as discussed in your text?

intelligence is awareness of cross- cultural differences and the ability to successfully function in cross- cultural situations.

Eliminating any reinforcement that is maintaining a behaviour is called:

Recent evidence suggests that intelligence can be better understood by breaking it down into four sub- parts.Which one of the following is not one of those sub- parts?

The Significance of Organisational Behaviour

Personality and Values

Perception and Individual Decision Making

Motivation

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters

Exam 2: Learning and Job Satisfaction

What _ did for classical conditioning,did for operant conditioning.

Which of the following has not been linked to job satisfaction?

In organisations,attitudes are important because they affect job behaviour.

Suspending an employee who shows up for work drunk is an example of:

Learning consists of any relatively permanent change in behaviour that occurs as a result of experience.

Operant conditioning can be used to explain why Christmas carols often bring back pleasant memories of childhood.

When a response is followed by the termination or withdrawal of something unpleasant,it is called:

The belief that "discrimination is wrong" is a value statement.Such an opinion is the _ _ component of an attitude.

Your boss does not follow through on his/her promise to pay you double for overtime hours worked.When asked again to work overtime,you decline.This is an application of:

Productivity declines with age.

The component of an attitude is the emotional or feeling segment of an attitude.

Which of the following is not true of classical conditioning?

One method of shaping behaviour is called positive reinforcement and refers to responding to an act in a positive way.

Discuss whether employee satisfaction is related to positive customer outcomes.

High levels of job involvement have been found to be related to higher absences.

What is the relationship between age and productivity and satisfaction?

Which of the following is not a dimension of intellectual ability as discussed in your text?

intelligence is awareness of cross- cultural differences and the ability to successfully function in cross- cultural situations.

Eliminating any reinforcement that is maintaining a behaviour is called:

Recent evidence suggests that intelligence can be better understood by breaking it down into four sub- parts.Which one of the following is not one of those sub- parts?

The Significance of Organisational Behaviour

Personality and Values

Perception and Individual Decision Making

Motivation

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters