Question 1

In Classical Conditioning,learning a conditioned response involves building up an association between a conditioned stimulus and an unconditioned stimulus.

Accepted Answer

A) True 
 B)False

Question 2

The first step in OB Mod is to identify critical behaviours impacting the employee's performance.

Accepted Answer

A) True 
 B)False

Question 3

In Pavlov's experiment,the bell was:

Accepted Answer

A) an unconditioned stimulus. 
B) a conditioned stimulus. 
C) a conditioned response. 
D) an unconditioned response. 
A) an unconditioned stimulus. 
B) a conditioned stimulus. 
C) a conditioned response. 
D) an unconditioned response.

Question 4

All of the following are true about learning except:

Accepted Answer

A) it requires an ingrained change in actions of behaviour. 
B) the change can be permanent or temporary. 
C) it requires some form of experience. 
D) it involves change. 
A) it requires an ingrained change in actions of behaviour. 
B) the change can be permanent or temporary. 
C) it requires some form of experience. 
D) it involves change.

Question 5

Intelligence has been found to be strong predictor of:

Accepted Answer

A) job satisfaction. 
B) job performance. 
C) turnover. 
D) ability to work with others. 
A) job satisfaction. 
B) job performance. 
C) turnover. 
D) ability to work with others.

Question 6

The relationship between age and job performance is likely to be an issue of increasing importance during the next decade.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not one of the steps of the problem- solving model followed by the typical OB Mod program?

Accepted Answer

A) developing and implementing an intervention strategy 
B) developing baseline data 
C) identifying critical behaviours 
D) avoiding evaluation and performance 
A) developing and implementing an intervention strategy 
B) developing baseline data 
C) identifying critical behaviours 
D) avoiding evaluation and performance

Question 8

An important moderator of the satisfaction- turnover relationship is:

Accepted Answer

A) management. 
B) the organisation's culture. 
C) happiness in general. 
D) the employee's level of performance. 
A) management. 
B) the organisation's culture. 
C) happiness in general. 
D) the employee's level of performance.

Question 9

Pavlov taught dogs to salivate in response to the ringing of a bell.

Accepted Answer

A) True 
 B)False

Question 10

Attending union meetings as a response to dissatisfaction would be what type of response?

Accepted Answer

A) loyalty 
B) neglect 
C) exit 
D) voice 
A) loyalty 
B) neglect 
C) exit 
D) voice

Question 11

There are three components of an attitude: cognition,affect,and behaviour.

Accepted Answer

A) True 
 B)False

Question 12

All of the following are examples of biographical characteristics except:

Accepted Answer

A) gender. 
B) age. 
C) sexual orientation. 
D) marital status. 
A) gender. 
B) age. 
C) sexual orientation. 
D) marital status.

Question 13

Identify the five steps of a typical OB Mod program.

Accepted Answer

The typical OB Mod program follows a fiv

Question 14

Any relatively permanent change in behaviour that occurs as a result of experience is termed:

Accepted Answer

A) classical conditioning. 
B) social learning theory. 
C) operant conditioning. 
D) learning. 
A) classical conditioning. 
B) social learning theory. 
C) operant conditioning. 
D) learning.

Question 15

Everyone has strengths and weaknesses in terms of ability that make them relatively superior or inferior to others in performing certain tasks or activities.

Accepted Answer

A) True 
 B)False

Question 16

As used in the text,the term "ability":

Accepted Answer

A) is made up of people skills. 
B) is made up of only intellectual skills. 
C) refers to an individual's capacity to perform the various tasks in a job. 
D) refers to an individual's willingness to perform the various tasks in a job. 
A) is made up of people skills. 
B) is made up of only intellectual skills. 
C) refers to an individual's capacity to perform the various tasks in a job. 
D) refers to an individual's willingness to perform the various tasks in a job.

Question 17

All of the following are true about both positive and negative reinforcement except:

Accepted Answer

A) both positive and negative reinforcement result in learning. 
B) both positive and negative reinforcement tend to weaken behaviour and decrease its subsequent frequency. 
C) both positive and negative reinforcement strengthen a response and increase the probability of repetition. 
D) both positive and negative reinforcement are effective shaping tools. 
A) both positive and negative reinforcement result in learning. 
B) both positive and negative reinforcement tend to weaken behaviour and decrease its subsequent frequency. 
C) both positive and negative reinforcement strengthen a response and increase the probability of repetition. 
D) both positive and negative reinforcement are effective shaping tools.

Question 18

The age of a worker seems to have a direct relationship to:

Accepted Answer

A) absenteeism. 
B) taking holidays. 
C) turnover. 
D) productivity. 
A) absenteeism. 
B) taking holidays. 
C) turnover. 
D) productivity.

Question 19

is discretionary behaviour that is not part of an employee's formal job requirement,but that promotes the effective functioning of the organisation.

Accepted Answer

A) Productivity 
B) Organisational behaviour 
C) Organisational citizenship 
D) Motivation 
A) Productivity 
B) Organisational behaviour 
C) Organisational citizenship 
D) Motivation

Question 20

Classical conditioning grew out of the work of B.F.Skinner.

Accepted Answer

A) True 
 B)False

In Classical Conditioning,learning a conditioned response involves building up an association between a conditioned stimulus and an unconditioned stimulus.

The first step in OB Mod is to identify critical behaviours impacting the employee's performance.

In Pavlov's experiment,the bell was:

All of the following are true about learning except:

Intelligence has been found to be strong predictor of:

The relationship between age and job performance is likely to be an issue of increasing importance during the next decade.

Which of the following is not one of the steps of the problem- solving model followed by the typical OB Mod program?

An important moderator of the satisfaction- turnover relationship is:

Pavlov taught dogs to salivate in response to the ringing of a bell.

Attending union meetings as a response to dissatisfaction would be what type of response?

There are three components of an attitude: cognition,affect,and behaviour.

All of the following are examples of biographical characteristics except:

Identify the five steps of a typical OB Mod program.

Any relatively permanent change in behaviour that occurs as a result of experience is termed:

Everyone has strengths and weaknesses in terms of ability that make them relatively superior or inferior to others in performing certain tasks or activities.

As used in the text,the term "ability":

All of the following are true about both positive and negative reinforcement except:

The age of a worker seems to have a direct relationship to:

is discretionary behaviour that is not part of an employee's formal job requirement,but that promotes the effective functioning of the organisation.

Classical conditioning grew out of the work of B.F.Skinner.

The Significance of Organisational Behaviour

Personality and Values

Perception and Individual Decision Making

Motivation

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters

Exam 2: Learning and Job Satisfaction

In Classical Conditioning,learning a conditioned response involves building up an association between a conditioned stimulus and an unconditioned stimulus.

The first step in OB Mod is to identify critical behaviours impacting the employee's performance.

In Pavlov's experiment,the bell was:

All of the following are true about learning except:

Intelligence has been found to be strong predictor of:

The relationship between age and job performance is likely to be an issue of increasing importance during the next decade.

Which of the following is not one of the steps of the problem- solving model followed by the typical OB Mod program?

An important moderator of the satisfaction- turnover relationship is:

Pavlov taught dogs to salivate in response to the ringing of a bell.

Attending union meetings as a response to dissatisfaction would be what type of response?

There are three components of an attitude: cognition,affect,and behaviour.

All of the following are examples of biographical characteristics except:

Identify the five steps of a typical OB Mod program.

Any relatively permanent change in behaviour that occurs as a result of experience is termed:

Everyone has strengths and weaknesses in terms of ability that make them relatively superior or inferior to others in performing certain tasks or activities.

As used in the text,the term "ability":

All of the following are true about both positive and negative reinforcement except:

The age of a worker seems to have a direct relationship to:

is discretionary behaviour that is not part of an employee's formal job requirement,but that promotes the effective functioning of the organisation.

Classical conditioning grew out of the work of B.F.Skinner.

The Significance of Organisational Behaviour

Personality and Values

Perception and Individual Decision Making

Motivation

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters