Question 1

Matrix organization structures provide for more efficient use of organizational resources.

Accepted Answer

A) True 
 B)False

Question 2

The widely shared values within an organization that provide coherence and cooperation to achieve common goals is known as the:

Accepted Answer

A) ethical system. 
B) organizational culture. 
C) predefined group values. 
D) normative matrix. 
A) ethical system. 
B) organizational culture. 
C) predefined group values. 
D) normative matrix.

Question 3

TQM focuses on the customer.

Accepted Answer

A) True 
 B)False

Question 4

An organization with only a few layers of management is known as a:

Accepted Answer

A) tall organization. 
B) leveraged organization. 
C) coordinated organization. 
D) flat organization. 
A) tall organization. 
B) leveraged organization. 
C) coordinated organization. 
D) flat organization.

Question 5

Flat organization structures can be highly responsive to customer demands.

Accepted Answer

A) True 
 B)False

Question 6

The optimum number of subordinates a manager should supervise is referred to as the span of control.

Accepted Answer

A) True 
 B)False

Question 7

Max Weber's organizational theories require an educated work force to operate efficiently.

Accepted Answer

A) True 
 B)False

Question 8

Fayol's ________principle states that each worker should report to one,and only one,boss.

Accepted Answer

A) comparative advantage 
B) division of labour 
C) unity of command 
D) esprit de corps 
A) comparative advantage 
B) division of labour 
C) unity of command 
D) esprit de corps

Question 9

Organizations that utilize departmentalization benefit from improved communication between their different departments.

Accepted Answer

A) True 
 B)False

Question 10

The division of labour and specialization often improves an employee's job performance.

Accepted Answer

A) True 
 B)False

Question 11

A diverse corporate image is one of the disadvantages of a decentralized business organization.

Accepted Answer

A) True 
 B)False

Question 12

Bureaucracy does not work well in any business today.

Accepted Answer

A) True 
 B)False

Question 13

Molly,who works on the production line at Holiday Industries,has just been talking to a friend of hers in the marketing department during a coffee break.During the conversation Molly picked up a rumour that one of the managers in accounting is about to be fired.She is eager to see if other friends at Holiday know any more about the situation.This flow of information is an example of Holiday's grapevine in operation.

Accepted Answer

A) True 
 B)False

Question 14

Matrix organizations bring together specialists from different parts of the firm to work on specific projects.

Accepted Answer

A) True 
 B)False

Question 15

Alleta Publishing Company,Inc.is considering the use of cross-functional teams.In order to be most effective,Alleta should include customers and suppliers as members of the teams.

Accepted Answer

A) True 
 B)False

Question 16

In an organization characterized by decentralized authority,top management delegates decision-making authority to middle and supervisory management.

Accepted Answer

A) True 
 B)False

Question 17

The organizational structure of the Canadian Army's 1st Infantry Division provides for direct two-way lines of responsibility,authority,and communication running from the top to the bottom.Additionally,each person in the division reports to only one superior.The 1st Infantry Division is clearly an example of a:

Accepted Answer

A) functional organization. 
B) matrix organization. 
C) line organization. 
D) service organization. 
A) functional organization. 
B) matrix organization. 
C) line organization. 
D) service organization.

Question 18

The Internet makes real time availability of data possible.

Accepted Answer

A) True 
 B)False

Question 19

The informal organization of a business can help generate creative solutions to short-term problems.

Accepted Answer

A) True 
 B)False

Question 20

The line organization is common among very small companies.

Accepted Answer

A) True 
 B)False

Matrix organization structures provide for more efficient use of organizational resources.

The widely shared values within an organization that provide coherence and cooperation to achieve common goals is known as the:

TQM focuses on the customer.

An organization with only a few layers of management is known as a:

Flat organization structures can be highly responsive to customer demands.

The optimum number of subordinates a manager should supervise is referred to as the span of control.

Max Weber's organizational theories require an educated work force to operate efficiently.

Fayol's ________principle states that each worker should report to one,and only one,boss.

Organizations that utilize departmentalization benefit from improved communication between their different departments.

The division of labour and specialization often improves an employee's job performance.

A diverse corporate image is one of the disadvantages of a decentralized business organization.

Bureaucracy does not work well in any business today.

Matrix organizations bring together specialists from different parts of the firm to work on specific projects.

Alleta Publishing Company,Inc.is considering the use of cross-functional teams.In order to be most effective,Alleta should include customers and suppliers as members of the teams.

In an organization characterized by decentralized authority,top management delegates decision-making authority to middle and supervisory management.

The Internet makes real time availability of data possible.

The informal organization of a business can help generate creative solutions to short-term problems.

The line organization is common among very small companies.

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemdashmanagement Issues and Relations

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

Filters

Exam 9: Structuring Organizations for Todays Challenges

Matrix organization structures provide for more efficient use of organizational resources.

The widely shared values within an organization that provide coherence and cooperation to achieve common goals is known as the:

TQM focuses on the customer.

An organization with only a few layers of management is known as a:

Flat organization structures can be highly responsive to customer demands.

The optimum number of subordinates a manager should supervise is referred to as the span of control.

Max Weber's organizational theories require an educated work force to operate efficiently.

Fayol's ________principle states that each worker should report to one,and only one,boss.

Organizations that utilize departmentalization benefit from improved communication between their different departments.

The division of labour and specialization often improves an employee's job performance.

A diverse corporate image is one of the disadvantages of a decentralized business organization.

Bureaucracy does not work well in any business today.

Matrix organizations bring together specialists from different parts of the firm to work on specific projects.

Alleta Publishing Company,Inc.is considering the use of cross-functional teams.In order to be most effective,Alleta should include customers and suppliers as members of the teams.

In an organization characterized by decentralized authority,top management delegates decision-making authority to middle and supervisory management.

The Internet makes real time availability of data possible.

The informal organization of a business can help generate creative solutions to short-term problems.

The line organization is common among very small companies.

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemdashmanagement Issues and Relations

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

Filters