Question 1

Benchmarking compares a company's practices,processes,and products against the world's best.

Accepted Answer

A) True 
 B)False

Question 2

At the Montell Company,functions are divided into areas of specialization such as production,marketing,accounting,and finance.This type of organization reflects Fayol's principle of:

Accepted Answer

A) unity of command. 
B) division of labour. 
C) hierarchy of authority. 
D) equity. 
A) unity of command. 
B) division of labour. 
C) hierarchy of authority. 
D) equity.

Question 3

Bureaucratic organizations are less common today than in the past.

Accepted Answer

A) True 
 B)False

Question 4

Employees with the formal authority to issue orders,make policy decisions,and enforce discipline are classified as:

Accepted Answer

A) line personnel. 
B) chain of command managers. 
C) organizational specialists. 
D) staff personnel. 
A) line personnel. 
B) chain of command managers. 
C) organizational specialists. 
D) staff personnel.

Question 5

The informal organization appears as dashed lines on a firm's organizational chart.

Accepted Answer

A) True 
 B)False

Question 6

The business operations of the XYZ Corporation are complex,requiring a great deal of planning and coordination.The span of control for the managers of the XYZ Corporation is likely to be:

Accepted Answer

A) decentralized. 
B) narrow. 
C) unrelated to these variables. 
D) wide. 
A) decentralized. 
B) narrow. 
C) unrelated to these variables. 
D) wide.

Question 7

As an experienced loan officer,Julia has noticed that many businesses have reorganized to focus on the needs of the consumer,rather than facilitating the role of management.

Accepted Answer

A) True 
 B)False

Question 8

All of the following are advantages of a line organization in a large business  except :

Accepted Answer

A) each worker has only one supervisor. 
B) it is very flexible. 
C) responsibility and authority are clearly defined. 
D) it is easy to understand. 
A) each worker has only one supervisor. 
B) it is very flexible. 
C) responsibility and authority are clearly defined. 
D) it is easy to understand.

Question 9

Weber promoted the idea of the pyramid shaped organization structure for large businesses.

Accepted Answer

A) True 
 B)False

Question 10

All of the following are advantages of the matrix organizational structure except:

Accepted Answer

A) it requires cooperation between employees and managers. 
B) it gives flexibility to managers in assigning people to projects. 
C) it can produce creative solutions to new-product development problems. 
D) it provides for more efficient use of organizational resources. 
A) it requires cooperation between employees and managers. 
B) it gives flexibility to managers in assigning people to projects. 
C) it can produce creative solutions to new-product development problems. 
D) it provides for more efficient use of organizational resources.

Question 11

The practice of striving for maximum customer satisfaction by ensuring quality from all departments is called _________.

Accepted Answer

A) Total progressive management 
B) TQM 
C) Strategic analysis 
D) Reformation 
A) Total progressive management 
B) TQM 
C) Strategic analysis 
D) Reformation

Question 12

Self-managed teams consist of employees from different departments who work together on a long-term basis.

Accepted Answer

A) True 
 B)False

Question 13

Weber had a great deal of faith in managers.He was confident that a firm would do well if employees simply did as they were told.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is considered to be an advantage of departmentalization?

Accepted Answer

A) Employee skills can be developed in depth. 
B) Departments are isolated from one another. 
C) Employees become narrow specialists. 
D) People in the same department tend to think alike. 
A) Employee skills can be developed in depth. 
B) Departments are isolated from one another. 
C) Employees become narrow specialists. 
D) People in the same department tend to think alike.

Question 15

The traditional way to departmentalize an organization is by geographical area served.

Accepted Answer

A) True 
 B)False

Question 16

Bureaucratic organizations are structured to empower employees and please customers.

Accepted Answer

A) True 
 B)False

Question 17

A flat organizational structure is designed to be more responsive to the needs of management.

Accepted Answer

A) True 
 B)False

Question 18

All of the following are common responses of employees when faced with change  except :

Accepted Answer

A) I've got years of experience. 
B) That's the way we've always done things. 
C) This should be easy to accept. 
D) If it isn't broke,don't fix it. 
A) I've got years of experience. 
B) That's the way we've always done things. 
C) This should be easy to accept. 
D) If it isn't broke,don't fix it.

Question 19

Maha is an employee of Chesstown Enterprises.As a lawyer,she provides legal advice and assistance to the firm's managers.Maha's job with Chesstown would be classified as a staff position.

Accepted Answer

A) True 
 B)False

Question 20

The driving force behind the change in business organizations includes global competition,the stagnating economy and faster technological change.

Accepted Answer

A) True 
 B)False

Benchmarking compares a company's practices,processes,and products against the world's best.

At the Montell Company,functions are divided into areas of specialization such as production,marketing,accounting,and finance.This type of organization reflects Fayol's principle of:

Bureaucratic organizations are less common today than in the past.

Employees with the formal authority to issue orders,make policy decisions,and enforce discipline are classified as:

The informal organization appears as dashed lines on a firm's organizational chart.

The business operations of the XYZ Corporation are complex,requiring a great deal of planning and coordination.The span of control for the managers of the XYZ Corporation is likely to be:

As an experienced loan officer,Julia has noticed that many businesses have reorganized to focus on the needs of the consumer,rather than facilitating the role of management.

All of the following are advantages of a line organization in a large business except :

Weber promoted the idea of the pyramid shaped organization structure for large businesses.

All of the following are advantages of the matrix organizational structure except:

The practice of striving for maximum customer satisfaction by ensuring quality from all departments is called _________.

Self-managed teams consist of employees from different departments who work together on a long-term basis.

Weber had a great deal of faith in managers.He was confident that a firm would do well if employees simply did as they were told.

Which of the following is considered to be an advantage of departmentalization?

The traditional way to departmentalize an organization is by geographical area served.

Bureaucratic organizations are structured to empower employees and please customers.

A flat organizational structure is designed to be more responsive to the needs of management.

All of the following are common responses of employees when faced with change except :

Maha is an employee of Chesstown Enterprises.As a lawyer,she provides legal advice and assistance to the firm's managers.Maha's job with Chesstown would be classified as a staff position.

The driving force behind the change in business organizations includes global competition,the stagnating economy and faster technological change.

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemdashmanagement Issues and Relations

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

Filters

Exam 9: Structuring Organizations for Todays Challenges

Benchmarking compares a company's practices,processes,and products against the world's best.

At the Montell Company,functions are divided into areas of specialization such as production,marketing,accounting,and finance.This type of organization reflects Fayol's principle of:

Bureaucratic organizations are less common today than in the past.

Employees with the formal authority to issue orders,make policy decisions,and enforce discipline are classified as:

The informal organization appears as dashed lines on a firm's organizational chart.

The business operations of the XYZ Corporation are complex,requiring a great deal of planning and coordination.The span of control for the managers of the XYZ Corporation is likely to be:

As an experienced loan officer,Julia has noticed that many businesses have reorganized to focus on the needs of the consumer,rather than facilitating the role of management.

All of the following are advantages of a line organization in a large business except :

Weber promoted the idea of the pyramid shaped organization structure for large businesses.

All of the following are advantages of the matrix organizational structure except:

The practice of striving for maximum customer satisfaction by ensuring quality from all departments is called _________.

Self-managed teams consist of employees from different departments who work together on a long-term basis.

Weber had a great deal of faith in managers.He was confident that a firm would do well if employees simply did as they were told.

Which of the following is considered to be an advantage of departmentalization?

The traditional way to departmentalize an organization is by geographical area served.

Bureaucratic organizations are structured to empower employees and please customers.

A flat organizational structure is designed to be more responsive to the needs of management.

All of the following are common responses of employees when faced with change except :

Maha is an employee of Chesstown Enterprises.As a lawyer,she provides legal advice and assistance to the firm's managers.Maha's job with Chesstown would be classified as a staff position.

The driving force behind the change in business organizations includes global competition,the stagnating economy and faster technological change.

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemdashmanagement Issues and Relations

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

Filters