Question 1

The________ is the nerve system of the informal organization.

Accepted Answer

A) spider web 
B) company newsletter 
C) grapevine 
D) organizational database 
A) spider web 
B) company newsletter 
C) grapevine 
D) organizational database

Question 2

In a(n)_________organization,decision-making authority is maintained at the top level of management.

Accepted Answer

A) decentralized 
B) bottom-up 
C) centralized 
D) inverted 
A) decentralized 
B) bottom-up 
C) centralized 
D) inverted

Question 3

Restructuring involves relatively minor changes to an organization to better meet the needs of management.

Accepted Answer

A) True 
 B)False

Question 4

Managing change can include:

Accepted Answer

A) decentralized authority 
B) centralized authority 
C) redesigning the whole organizational structure 
D) costing analysis 
A) decentralized authority 
B) centralized authority 
C) redesigning the whole organizational structure 
D) costing analysis

Question 5

All organizations have two organizational systems known as the:

Accepted Answer

A) command system and the control system. 
B) functioning system and backup system. 
C) formal organization and the informal organization. 
D) primary organization and secondary organization. 
A) command system and the control system. 
B) functioning system and backup system. 
C) formal organization and the informal organization. 
D) primary organization and secondary organization.

Question 6

means that decision-making authority is delegated to lower-level managers and employees.

Accepted Answer

A) Decentralized authority 
B) Standardized authority 
C) Uniformity of authority 
D) Specification of authority 
A) Decentralized authority 
B) Standardized authority 
C) Uniformity of authority 
D) Specification of authority

Question 7

Economies of scale can be achieved through departmentalization.

Accepted Answer

A) True 
 B)False

Question 8

The optimum number of subordinates a manager can supervise is referred to as the:

Accepted Answer

A) manager-subordinate ratio. 
B) employee quota. 
C) chain of command. 
D) span of control. 
A) manager-subordinate ratio. 
B) employee quota. 
C) chain of command. 
D) span of control.

Question 9

While most organizations have a formal organization structure,only poorly managed firms also have an informal organization.

Accepted Answer

A) True 
 B)False

Question 10

Total quality management is not useful in bureaucratic organizations with many layers of management.

Accepted Answer

A) True 
 B)False

Question 11

An important challenge of management is to manage change.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following describes an environment in which data is instantly available via the Internet to organizational partners?

Accepted Answer

A) Virtual business 
B) E-commerce 
C) Networking 
D) Real time 
A) Virtual business 
B) E-commerce 
C) Networking 
D) Real time

Question 13

Which of the following correctly identifies the rationale behind the unity of command principle of management?

Accepted Answer

A) All authority should rest with top management,since only top managers carry the responsibility of bad decisions. 
B) Workers can become frustrated and confused if they have more than one boss. 
C) All workers must share the same goal. 
D) Every firm has one strong leader,and everyone should support that individual. 
A) All authority should rest with top management,since only top managers carry the responsibility of bad decisions. 
B) Workers can become frustrated and confused if they have more than one boss. 
C) All workers must share the same goal. 
D) Every firm has one strong leader,and everyone should support that individual.

Question 14

Some firms use a combination of departmentalization techniques.

Accepted Answer

A) True 
 B)False

Question 15

Empowering employees to better serve customers requires________ front-line employees.

Accepted Answer

A) less training for 
B) fewer 
C) more support of 
D) uniforms for 
A) less training for 
B) fewer 
C) more support of 
D) uniforms for

Question 16

A recent trend in organization models is the development of permanent teams of employees from different departments of the firm.

Accepted Answer

A) True 
 B)False

Question 17

Henri Fayol and Max Weber are best known for their contributions to:

Accepted Answer

A) finance theory. 
B) organization theory. 
C) marketing theory. 
D) production theory. 
A) finance theory. 
B) organization theory. 
C) marketing theory. 
D) production theory.

Question 18

The unity of command principle,introduced by Henri Fayol,suggests that all people in an organization should work toward the same objective.

Accepted Answer

A) True 
 B)False

Question 19

Fayol's ________principle says that a spirit of pride and loyalty should be created among people within an organization.

Accepted Answer

A) hierarchy of loyalty 
B) equity 
C) unity of command 
D) esprit de corps 
A) hierarchy of loyalty 
B) equity 
C) unity of command 
D) esprit de corps

Question 20

Chang is a project manager at Paradox Industries.He is able to borrow specialists from the organization on a regular basis to assist in major projects at his high-tech company.After the project ends,the specialists return to their former duties.Paradox Industries utilizes a:

Accepted Answer

A) bi-functional organization. 
B) lateral transfer organization. 
C) matrix organization. 
D) line organization. 
A) bi-functional organization. 
B) lateral transfer organization. 
C) matrix organization. 
D) line organization.

The________ is the nerve system of the informal organization.

In a(n)_________organization,decision-making authority is maintained at the top level of management.

Restructuring involves relatively minor changes to an organization to better meet the needs of management.

Managing change can include:

All organizations have two organizational systems known as the:

means that decision-making authority is delegated to lower-level managers and employees.

Economies of scale can be achieved through departmentalization.

The optimum number of subordinates a manager can supervise is referred to as the:

While most organizations have a formal organization structure,only poorly managed firms also have an informal organization.

Total quality management is not useful in bureaucratic organizations with many layers of management.

An important challenge of management is to manage change.

Which of the following describes an environment in which data is instantly available via the Internet to organizational partners?

Which of the following correctly identifies the rationale behind the unity of command principle of management?

Some firms use a combination of departmentalization techniques.

Empowering employees to better serve customers requires________ front-line employees.

A recent trend in organization models is the development of permanent teams of employees from different departments of the firm.

Henri Fayol and Max Weber are best known for their contributions to:

The unity of command principle,introduced by Henri Fayol,suggests that all people in an organization should work toward the same objective.

Fayol's ________principle says that a spirit of pride and loyalty should be created among people within an organization.

Chang is a project manager at Paradox Industries.He is able to borrow specialists from the organization on a regular basis to assist in major projects at his high-tech company.After the project ends,the specialists return to their former duties.Paradox Industries utilizes a:

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemdashmanagement Issues and Relations

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

Filters

Exam 9: Structuring Organizations for Todays Challenges

The________ is the nerve system of the informal organization.

In a(n)_________organization,decision-making authority is maintained at the top level of management.

Restructuring involves relatively minor changes to an organization to better meet the needs of management.

Managing change can include:

All organizations have two organizational systems known as the:

means that decision-making authority is delegated to lower-level managers and employees.

Economies of scale can be achieved through departmentalization.

The optimum number of subordinates a manager can supervise is referred to as the:

While most organizations have a formal organization structure,only poorly managed firms also have an informal organization.

Total quality management is not useful in bureaucratic organizations with many layers of management.

An important challenge of management is to manage change.

Which of the following describes an environment in which data is instantly available via the Internet to organizational partners?

Which of the following correctly identifies the rationale behind the unity of command principle of management?

Some firms use a combination of departmentalization techniques.

Empowering employees to better serve customers requires________ front-line employees.

A recent trend in organization models is the development of permanent teams of employees from different departments of the firm.

Henri Fayol and Max Weber are best known for their contributions to:

The unity of command principle,introduced by Henri Fayol,suggests that all people in an organization should work toward the same objective.

Fayol's ________principle says that a spirit of pride and loyalty should be created among people within an organization.

Chang is a project manager at Paradox Industries.He is able to borrow specialists from the organization on a regular basis to assist in major projects at his high-tech company.After the project ends,the specialists return to their former duties.Paradox Industries utilizes a:

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemdashmanagement Issues and Relations

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

Filters