Exam 60: Managing the Office

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once. -Require proof of age by birth certificate after hiring

Match each term with its definition. -Summary of all earnings for the year and all deductions withheld for federal,state,and local taxes

​As manager,you will be responsible for the prevention of harassment and compliance with the law as defined by Title VII of the Civil Rights Act.Both the organization and the manager can be held liable for damages in a sexual harassment or hostile work environment claim.Match the type of harassment (sexual or hostile work environment)to the example(s)provided.Note: Answers may be used more than once. -​A drug representative who frequented the office supplying samples and educational materials made lewd comments to a medical assistant

​The probationary period should be used to identify,correct,and coach new employees.Which of the following is not considered a good coaching tip?

The policy manual is typically updated:

Documentation requirements and directions for opening and closing an office are found in the:

Managers must navigate through many issues and maintain a balance to ensure a profitable business along with satisfied patients,providers,and staff.One step is to identify your personality "hazards." Match the potential hazard and corrective action to the description provided.Note: Answers may be used more than once.​ -​Be a good listener and offer advice when asked for or when appropriate given the situation

The office policy manual is least likely to cover which of the following topics?

Which of the following responsibilities is the practice manager most likely to carry out in coordination with providers?

​Match the term to its definition. -​Generally associated with such concepts as responsibility,liability,and other terms related to the expectation of account giving;the acknowledgment and assumption of responsibility for one's actions

​Match the term to its definition. -​Federal income tax,Social Security tax,state tax,local tax,insurance,and other deductions (perhaps uniforms)withheld or taken from gross salary

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once. -​To ask the number and age of children,who cares for them,and if applicant plans to have more children

Which of the following is not a fringe benefit that might be offered by an employer?

​Match the term to its definition. -​A conflict resolution style where you assume the other members mean well;allow for expression of feelings;identify what you want to happen;the outcomes you expect are made clear;there is an understanding on a mutual basis is achieved

Match each term with its definition. -Fixed amount paid on a regular basis for a prescribed period of time

Match each term with its definition. -Used at staff meetings to verify attendance

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once. -​Inquire for the purpose of determining applicant's capability to perform the job

Match each term with its definition. -Time that an employee can take off when a family member dies

​Which of the following is an organization that may perform an inspection of the office/clinic?

Match each term with its definition. -Paycheck amount before deductions