Exam 11: Customer-Driven Marketing
Exam 1: The Changing Face of Business110 Questions
Exam 2: Business Ethics and Social Responsibility118 Questions
Exam 3: Economic Challenges Facing Business Today123 Questions
Exam 4: Competing in World Markets123 Questions
Exam 5: Forms of Business Ownership and Organization130 Questions
Exam 6: Starting Your Own Business: the Entrepreneurship Alternative102 Questions
Exam 7: Management,leadership,and the Internal Organization139 Questions
Exam 8: Human Resource Management: From Recruitment to Labor Relations124 Questions
Exam 9: Top Performance Through Empowerment,teamwork,and Communication120 Questions
Exam 10: Production and Operations Management127 Questions
Exam 11: Customer-Driven Marketing127 Questions
Exam 12: Product and Distribution Strategies140 Questions
Exam 13: Promotion and Pricing Strategies131 Questions
Exam 14: Using Technology to Manage Information104 Questions
Exam 15: Understanding Accounting and Financial Statements115 Questions
Exam 16: The Financial System137 Questions
Exam 17: Financial Management94 Questions
Exam 18: Trends in E-Commerce45 Questions
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Cobranding is when a company develops a product for two or more of its customers.
(True/False)
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The 80/20 principle states that roughly 80 percent of a product's revenues come from only 20 percent of its buyers.
(True/False)
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An interview with 500 reliable consumers is an example of secondary data.
(True/False)
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The marketing strategy that focuses on the precise way a B2B purchaser will use a product is known as ______.
(Multiple Choice)
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Salma is a research specialist in the marketing division.She is working on a project that involves searching through customer database to detect spending patterns or trends that her company could target to increase sales.Salma is
(Multiple Choice)
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Juan owns a store that sells lampshades.The process of receiving money in return for lamp shades is _____.
(Multiple Choice)
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A Wisconsin sporting goods store that sells fishing licenses at the start of each sport fishing season is creating _____ utility.
(Multiple Choice)
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Dominique is campaigning for the city council's initiative related to general public safety.She talks to the public about their concerns.Dominique is engaged in _____ marketing.
(Multiple Choice)
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Market segmentation attempts to isolate the traits that distinguish a certain group of consumers from the overall market.
(True/False)
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_______ utility refers to an orderly transfer of goods and services from the seller to the buyer.
(Multiple Choice)
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Which utility is created by making a good or service available when customers want and need to purchase it?
(Multiple Choice)
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Family factors have been shown to influence consumer car buying decisions.This is an example of a personal influence on consumer behavior.
(True/False)
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Relay for Life raises money for the American Cancer Society for cancer research and treatment.This is an example of _____ marketing.
(Multiple Choice)
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The marketing function creates all of the following types of utility EXCEPT which utility?
(Multiple Choice)
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Census data are _____ and _____ data for marketing researchers.
(Multiple Choice)
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Marketing success depends not on the four individual strategies but on their successful combination.
(True/False)
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One of the most common forms of segmenting consumer markets uses characteristics such as age,income,household size,and/or ethnic group.This is known as ________ segmentation.
(Multiple Choice)
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