Exam 11: Customer-Driven Marketing

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Ownership utility is created by making a product available in a location and at a time convenient for customers.

(True/False)
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Identifying skin care products for women of color is an example of location segmentation.

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Which of these refers to a companywide customer orientation with the objective of achieving long-run success?

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Government statistics are examples of primary data.

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The location of a coffee shop franchise in a mall creates _____ utility.

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The current marketing period where companies emphasize customer satisfaction is referred to as the ________ era.

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All of the following is included in a company's marketing plan EXCEPT

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