Exam 8: Teams and Networks: Communication and Collaborative Work

As a strategy for managing conflict, collaboration operates by

Self-directed work teams have an ironic name, because they are rarely directed by the actual members of the group.

Communication networks that experience shared meaning among their members about major organizational issues are said to be

What are the four important factors in team formation?

The informal rules that guide acceptable behavior in organizations are known as

What parts do roles and norms play in the communicative dimensions of teamwork?

Which of the following operates at the highest level of empowerment?

Individuals somehow always manage to perform their preferred conflict styles.

Communication technologies have become a key resource for basic teams and an absolute necessity for virtual and community-engaged teams.

What is the difference between a project team and a work team? Provide an example of each.

The most effective methods of conflict resolution focus on balancing

In his model of workplace democracy, which of the following is Deetz's goal in shared decision making?

Quality-improvement teams are responsible for all of the following EXCEPT

Conflict is always a bad thing.

FedEx, General Electric, and General Mills all recorded significant productivity improvements, and Texas Instruments Malaysia boosted employee output by 100 percent, after incorporating

All of the following are guidelines for team communication that Senge and his colleagues claim promote team learning EXCEPT

Which of the following is NOT a communication role that often occurs in a network?

Which of the following theorists created the multiple-stakeholder model as a way to promote greater democracy in organizations?

Highly interdependent interorganizational networks are sensitive to environmental jolts that affect whole industries.

Network analyses should always be shared with management, regardless of how the outcomes may affect the employees who participated.