Exam 3: Problem Formulation

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A______________is simply a document that describes, a specifically as possible, the nature of the problem for which research is sought and that asks providers to offer proposals.

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C

Step six in the process of defining the problem is the preparation of a written research request agreement. Which of the following is NOT one of the components of this agreement?

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A

Strategy-oriented decision problems are aimed squarely at:

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D

The research proposal:

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An explanation of the data sources and research methodology to be used in the research project should be included______________in the:

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When using an outside research firm, experts suggest that managers seek proposals from at least ten companies.

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Many managers, particularly those who have been with a company for a long time, are afflicted with______________ "______________", which can get in the way of understanding the true nature of a problem.

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A(n)______________is a restatement of the decision problem in research terms, from the researcher's perspective.

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Defining the problem is among the most difficult aspects of the marketing research process because of the of every situation a manager may encounter.

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The process of trying to identify specific areas where additional information is needed about the marketing environment is called:

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A company selling a food product had received a number of complaints about its packaging. After researching the complaints, the company switched packaging, and sales increased significantly. In marketing research terms, this type of change is best understood as:

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Problem formulation involves more______________and must be approached with great care.

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After working through the first two steps of the process of problem definition, the researcher should be in a position to state the manager's:

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It is better to address one or two research problems fully than to try to tackle multiple issues and do a half-baked job on each.

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If possible, researchers should attempt to conduct strategy-oriented research.

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Step five of the problem definition process is to select research problem(s) to be addressed. Which of the following statements about this step is TRUE?

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Unplanned change tends to be oriented more toward the______________and is______________.

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An important advantage of using an outside research firm is the degree of objectivity it brings to a project.

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Step four of the process of defining the problem is to develop possible______________, a restatement of the decision problem in research terms written from the researcher's perspective.

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In marketing research, a______________is something that needs information regardless of whether the organization originally viewed the situation as a problem or an opportunity.

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