Exam 7: Groups and Teamwork

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Collective ________ consists of shared beliefs that a team can successfully perform a given task.

(Short Answer)
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Which of the following statements about status and communication is TRUE?

(Multiple Choice)
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All of the following are common areas of training for self-managed teams EXCEPT for

(Multiple Choice)
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Training is an important principle for the effectiveness of cross-functional teams.

(True/False)
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Stanley decided that he just didn't have the right personality for sales.In terms of role dynamics, Stanley is experiencing ________.

(Short Answer)
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Lisa is a very religious person whose boss tells her to offer an illegal bribe to a government official to obtain a lucrative contract.What kind of role conflict is she experiencing?

(Multiple Choice)
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Superordinate goals are an important factor that contribute to the effectiveness of

(Multiple Choice)
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Which of the following is critical for high team performance and positive team functioning?

(Multiple Choice)
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A television news team consists of a reporter, a camera operator, and a sound technician.Their job is to get good news reports to the station in time to make the evening news.A bad story, a bad picture, or bad sound means they have failed.This is a(n)________ task.

(Multiple Choice)
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Soon after joining a new work group, Heidi was told that the group was going to have a meeting for team reflexivity.She is not sure what this means and has asked you about it.What will you tell her?

(Multiple Choice)
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An important characteristic of virtual teams is that the members do not need to get to know each other.

(True/False)
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What kind of tasks are most appropriate for self-managed work groups?

(Multiple Choice)
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Tasks that depend on the performance of the best group member's performance are

(Multiple Choice)
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Conventional specialized ________ usually disappear when effective self-managed teams are used by organizations.

(Multiple Choice)
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The informal status system of an organization involves status symbols such as company cars, large offices, and first class air travel.

(True/False)
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What type of group has a uniqueness advantage?

(Multiple Choice)
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Julia Franco, the VP of Operations at Zeta Manufacturing, is concerned about the consistently low levels of productivity in the assembly plant.At a meeting with company executives, she proposes the introduction of some social activities to increase cohesiveness among the workers, and thereby improve productivity.Gordon Wong, the VP of Human Resources, disagrees."This group of workers is known to frequent the local pub everyday after work and vacation together on long weekends.If you increase cohesiveness any further, productivity will probably come to a complete halt!" Who do you think is correct? Explain your answer.

(Essay)
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Process losses damage group performance.

(True/False)
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Conflict is particularly likely to develop during the norming stage of group development.

(True/False)
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What do Rubbermaid and Novartis and Wyeth have in common?

(Multiple Choice)
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