Exam 7: Groups and Teamwork

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According to the text, norms are personal, individual standards of conduct.

(True/False)
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Social loafing is a(n)________ problem.

(Short Answer)
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Jim's boss tells him to do one thing one minute and the opposite thing the next minute.Jim is experiencing ________.

(Short Answer)
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Self-managed work teams are most effective when the tasks that they are required to perform are simple rather than complex.

(True/False)
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Which of the following statements concerning group cohesiveness is FALSE?

(Multiple Choice)
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Virtual teams are more likely to share unique information than face-to-face teams.

(True/False)
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The most basic structural characteristics along which groups vary are size and ________.

(Short Answer)
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Highly cohesive groups tend to be ________ than less cohesive groups.

(Multiple Choice)
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The textbook cites the example of how job seekers at Britain's Pret A Manger sandwich and coffee shops must work in a shop for a day and then the staff votes on whether the person can join the team.This is one strategy that can be used to help ensure the ________ of a new employee.

(Multiple Choice)
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________ provide their members with the opportunity to do challenging work under reduced supervision.

(Short Answer)
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Team reflexivity is an important contributor to collective efficacy.

(True/False)
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Which of the following statements is most indicative of a process loss?

(Multiple Choice)
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Conventional highly specialized ________ generally disappear in effective self-managed work groups.

(Short Answer)
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The tendency to withhold physical or ________ effort when performing a group task is called social loafing.

(Short Answer)
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Compared to face-to-face teams, virtual teams engage in a lower volume of ________ sharing.

(Short Answer)
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________ groups are groups that emerge naturally in response to the common interests of organizational members.

(Short Answer)
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Studies of jury deliberations show that jurors with higher ________ participate more and have more effect on the verdict.

(Short Answer)
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Self-managed work groups typically

(Multiple Choice)
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Shared mental models are a particular challenge to instill in cross-functional teams.

(True/False)
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What is collective efficacy?

(Multiple Choice)
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