Exam 7: Groups and Teamwork

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Rules and procedures are an important principle for the effectiveness of self-managed teams.

(True/False)
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________ occurs when job goals or the method of performing one's job is unclear.

(Short Answer)
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Surface diversity can badly damage group cohesiveness.

(True/False)
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Superordinate goals are attractive outcomes that can only be achieved by ________.

(Short Answer)
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One reason for members reporting less satisfaction in larger groups is

(Multiple Choice)
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By definition, a group has at least ________ members.

(Short Answer)
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Virtual teams are work groups that use technology to communicate and collaborate across time, space, and organizational ________.

(Short Answer)
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One way to counteract social loafing is to reward group performance.

(True/False)
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The term for a team composed of individuals from several different departments is a(n)________ team.

(Short Answer)
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Which of the following equations is accurate?

(Multiple Choice)
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The concept of punctuated equilibrium applies to groups without deadlines.

(True/False)
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To increase group cohesiveness, make the group extremely difficult to get into.

(True/False)
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Janice thought that her summer job as a municipal garbage collector would be easy.Unfortunately, her supervisor tells her to do one thing one day and the exact opposite the next day.Janice's role ambiguity

(Multiple Choice)
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The performance of virtual teams is especially dependent on them having a high volume of open communication.

(True/False)
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Disjunctive tasks depend on the performance of the best group member.

(True/False)
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A cross-functional team can also be self-managed.

(True/False)
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Competition, success, small size, and a tough initiation are part of the recipe for forming a(n)________ group.

(Short Answer)
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The boss who constantly changes his mind can cause uncertainty for an employee.To put this another way,

(Multiple Choice)
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Which of the following is an example of a process loss?

(Multiple Choice)
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The stages of group development are forming, ________ norming, performing, and adjourning.

(Short Answer)
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