Question 1

Standardization of work and wage incentives are characteristics of:

Accepted Answer

A)  bureaucratic organizations. 
B)  scientific management. 
C)  quantitative management. 
D)  administrative management. 
E)  behavioral science. 
A)  bureaucratic organizations. 
B)  scientific management. 
C)  quantitative management. 
D)  administrative management. 
E)  behavioral science.

Question 2

The findings provided by the Hawthorne Studies provided the impetus for the _____,despite flawed methodology or inaccurate conclusions.

Accepted Answer

A)  classical perspective 
B)  humanistic perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective 
A)  classical perspective 
B)  humanistic perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective

Question 3

Organizational development is one specific set of management techniques based in the _____ approach.

Accepted Answer

A)  management science 
B)  systems theory 
C)  behavioral sciences 
D)  scientific management 
E)  quantitative 
A)  management science 
B)  systems theory 
C)  behavioral sciences 
D)  scientific management 
E)  quantitative

Question 4

The _____ emphasized the importance of understanding human behaviors,needs and attitudes in the workplace as well as social interactions and group processes.

Accepted Answer

A)  humanistic perspective 
B)  classical perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective 
A)  humanistic perspective 
B)  classical perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective

Question 5

A social group within an organization is part of the informal organization.

Accepted Answer

A) True 
 B)False

Question 6

Chester Bernard felt that _____ could help a poorly managed organization.

Accepted Answer

A)  bureaucracy 
B)  line managers 
C)  efficiencies 
D)  informal relations 
E)  top/down flow of information 
A)  bureaucracy 
B)  line managers 
C)  efficiencies 
D)  informal relations 
E)  top/down flow of information

Question 7

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

Accepted Answer

The answer of The process by which companies find out...

Question 8

Contingency theory recommends:

Accepted Answer

A)  Marr should manage all of her employees the way she manages Bender. 
B)  the goal of every manager should be high return on investment,so Marr should expand her market only if it increases ROI. 
C)  Bender should focus on her expertise,recognizing the potential risk of failure with a new market. 
D)  all of these. 
E)  none of these. 
A)  Marr should manage all of her employees the way she manages Bender. 
B)  the goal of every manager should be high return on investment,so Marr should expand her market only if it increases ROI. 
C)  Bender should focus on her expertise,recognizing the potential risk of failure with a new market. 
D)  all of these. 
E)  none of these.

Question 9

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was _____.

Accepted Answer

A)  money 
B)  days off 
C)  human relationships 
D)  lighting 
E)  free food 
A)  money 
B)  days off 
C)  human relationships 
D)  lighting 
E)  free food

Question 10

Which of the following is not in the top five contemporary management tools?

Accepted Answer

A)  Collaborative innovation 
B)  Mission and vision statements 
C)  Benchmarking 
D)  Strategic planning 
E)  Customer relationship management 
A)  Collaborative innovation 
B)  Mission and vision statements 
C)  Benchmarking 
D)  Strategic planning 
E)  Customer relationship management

Question 11

The nineteenth and early twentieth centuries saw the development of which early management perspective

Accepted Answer

A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The classical perspective 
D)  The quantitative management approach 
E)  The TQM approach 
A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The classical perspective 
D)  The quantitative management approach 
E)  The TQM approach

Question 12

The writings of Fayol,Taylor and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Accepted Answer

Fayol is associated with the Administrat

Question 13

Which of the following is not a criticism of scientific management?

Accepted Answer

A)  It does not appreciate the social context of work. 
B)  It does not appreciate the higher needs of workers. 
C)  It does not appreciate the careful study of tasks and jobs. 
D)  It does not acknowledge variance amongst individuals. 
E)  It tends to regard workers as uninformed and ignores their ideas and suggestions. 
A)  It does not appreciate the social context of work. 
B)  It does not appreciate the higher needs of workers. 
C)  It does not appreciate the careful study of tasks and jobs. 
D)  It does not acknowledge variance amongst individuals. 
E)  It tends to regard workers as uninformed and ignores their ideas and suggestions.

Question 14

List the three assumptions associated with McGregor's Theory X.

Accepted Answer

(1)Individuals have an innate dislike of

Question 15

Frank Gilbreth felt that efficiency equated with:

Accepted Answer

A)  the one best way to do work. 
B)  leadership flows from the top down. 
C)  procedures and policies. 
D)  scientific management. 
E)  bureaucracy. 
A)  the one best way to do work. 
B)  leadership flows from the top down. 
C)  procedures and policies. 
D)  scientific management. 
E)  bureaucracy.

Question 16

A subfield of the classical management perspective that focused on the total organization rather than the individual worker,delineating the management functions of planning,organizing,commanding,coordinating and controlling is called _____.

Accepted Answer

administra

Question 17

Economic forces pertain to the availability,production and distribution of resources in a society.

Accepted Answer

A) True 
 B)False

Question 18

Marr's behavior provides an example of:

Accepted Answer

A)  the use of scalar rope. 
B)  division of organization. 
C)  the principle of inversion. 
D)  unity of direction. 
E)  all of these. 
A)  the use of scalar rope. 
B)  division of organization. 
C)  the principle of inversion. 
D)  unity of direction. 
E)  all of these.

Question 19

A criticism of human relations management is that it ignores the social context and workers' needs.

Accepted Answer

A) True 
 B)False

Question 20

Standardization of work and wage incentives are characteristics of behavioral science.

Accepted Answer

A) True 
 B)False

Standardization of work and wage incentives are characteristics of:

The findings provided by the Hawthorne Studies provided the impetus for the _____,despite flawed methodology or inaccurate conclusions.

Organizational development is one specific set of management techniques based in the _____ approach.

The _____ emphasized the importance of understanding human behaviors,needs and attitudes in the workplace as well as social interactions and group processes.

A social group within an organization is part of the informal organization.

Chester Bernard felt that _____ could help a poorly managed organization.

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

Contingency theory recommends:

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was _____.

Which of the following is not in the top five contemporary management tools?

The nineteenth and early twentieth centuries saw the development of which early management perspective

The writings of Fayol,Taylor and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Which of the following is not a criticism of scientific management?

List the three assumptions associated with McGregor's Theory X.

Frank Gilbreth felt that efficiency equated with:

A subfield of the classical management perspective that focused on the total organization rather than the individual worker,delineating the management functions of planning,organizing,commanding,coordinating and controlling is called _____.

Economic forces pertain to the availability,production and distribution of resources in a society.

Marr's behavior provides an example of:

A criticism of human relations management is that it ignores the social context and workers' needs.

Standardization of work and wage incentives are characteristics of behavioral science.

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Exam 2: The Evolution of Management Thinking

Standardization of work and wage incentives are characteristics of:

The findings provided by the Hawthorne Studies provided the impetus for the _____,despite flawed methodology or inaccurate conclusions.

Organizational development is one specific set of management techniques based in the _____ approach.

The _____ emphasized the importance of understanding human behaviors,needs and attitudes in the workplace as well as social interactions and group processes.

A social group within an organization is part of the informal organization.

Chester Bernard felt that _____ could help a poorly managed organization.

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

Contingency theory recommends:

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was _____.

Which of the following is not in the top five contemporary management tools?

The nineteenth and early twentieth centuries saw the development of which early management perspective

The writings of Fayol,Taylor and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Which of the following is not a criticism of scientific management?

List the three assumptions associated with McGregor's Theory X.

Frank Gilbreth felt that efficiency equated with:

A subfield of the classical management perspective that focused on the total organization rather than the individual worker,delineating the management functions of planning,organizing,commanding,coordinating and controlling is called _____.

Economic forces pertain to the availability,production and distribution of resources in a society.

Marr's behavior provides an example of:

A criticism of human relations management is that it ignores the social context and workers' needs.

Standardization of work and wage incentives are characteristics of behavioral science.

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters