Question 1

_____ refers to the field of management that specializes in the physical production of goods or services.

Accepted Answer

Operations

Question 2

All of the following are characteristics of Weberian bureaucracy except:

Accepted Answer

A)  labour is divided with clear definitions of authority and responsibility that are legitimized as official duties. 
B)  positions are organized in a hierarchy of authority,with each position under the authority of a higher one. 
C)  all personnel are selected and promoted based on technical qualifications. 
D)  administrative acts and decisions are recorded in writing. 
E)  management is the same as the ownership of the organization. 
A)  labour is divided with clear definitions of authority and responsibility that are legitimized as official duties. 
B)  positions are organized in a hierarchy of authority,with each position under the authority of a higher one. 
C)  all personnel are selected and promoted based on technical qualifications. 
D)  administrative acts and decisions are recorded in writing. 
E)  management is the same as the ownership of the organization.

Question 3

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called _____.

Accepted Answer

classical

Question 4

In _____,every situation is viewed as unique.

Accepted Answer

A)  a universalist view 
B)  a contingency view 
C)  a case view 
D)  a scientific management view 
E)  none of these 
A)  a universalist view 
B)  a contingency view 
C)  a case view 
D)  a scientific management view 
E)  none of these

Question 5

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Accepted Answer

A) True 
 B)False

Question 6

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity?

Accepted Answer

A)  Scientific management perspective 
B)  Human resource perspective 
C)  Management science perspective 
D)  Behavioral sciences approach 
E)  Human relations movement 
A)  Scientific management perspective 
B)  Human resource perspective 
C)  Management science perspective 
D)  Behavioral sciences approach 
E)  Human relations movement

Question 7

_____ specifies a goal of no more than 3.4 defects per million parts.

Accepted Answer

A)  Benchmarking 
B)  Total quality management 
C)  Six sigma 
D)  Balanced scorecard 
E)  Jugaad 
A)  Benchmarking 
B)  Total quality management 
C)  Six sigma 
D)  Balanced scorecard 
E)  Jugaad

Question 8

Operations research grew out of World War II groups and is based on _____.

Accepted Answer

A)  group dynamics 
B)  employees in crisis 
C)  production in turbulent times 
D)  mathematical model building 
E)  a humanistic approach 
A)  group dynamics 
B)  employees in crisis 
C)  production in turbulent times 
D)  mathematical model building 
E)  a humanistic approach

Question 9

Which of the following uses the latest data analytics to keep in close touch with customers and to collect and manage large amounts of customer data?

Accepted Answer

A)  Supply Chain Management 
B)  Learning Organizations 
C)  Scientific Management 
D)  Customer Relationship Management 
E)  The Humanistic Approach 
A)  Supply Chain Management 
B)  Learning Organizations 
C)  Scientific Management 
D)  Customer Relationship Management 
E)  The Humanistic Approach

Question 10

10 + 10 = 25 reflects which of these?

Accepted Answer

A)  Entropy 
B)  Synergy 
C)  Open system 
D)  Closed system 
E)  Weberian maths 
A)  Entropy 
B)  Synergy 
C)  Open system 
D)  Closed system 
E)  Weberian maths

Question 11

A(n)_____ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

Accepted Answer

The answer of A(n)_____ perspective provides a broader way of...

Question 12

From a System's theory perspective:

Accepted Answer

A)  Marr should increase teamwork,leading to more entropy. 
B)  Marr should listen to and reward her people well to increase synergy. 
C)  the Jackson account was lost because Feel Good was too closed to its environment. 
D)  all of these. 
E)  none of these. 
A)  Marr should increase teamwork,leading to more entropy. 
B)  Marr should listen to and reward her people well to increase synergy. 
C)  the Jackson account was lost because Feel Good was too closed to its environment. 
D)  all of these. 
E)  none of these.

Question 13

Which of the following refers to managing the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Accepted Answer

A)  E-commerce 
B)  E-business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management 
A)  E-commerce 
B)  E-business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management

Question 14

The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis,under assumption that using advanced mathematics and technology can accurately predict how the market works.

Accepted Answer

A) True 
 B)False

Question 15

Discuss the differences between the case view,the universalist view and the contingency view.

Accepted Answer

These viewpoints relate to the applicabi

Question 16

Discerning circles of causality is an important element of systems thinking.

Accepted Answer

A) True 
 B)False

Question 17

Benchmarking involves finding out what the customer wants.

Accepted Answer

A) True 
 B)False

Question 18

Whereas scientific management focused on _____ ,administrative principles approach focused on the _____.

Accepted Answer

A)  individual productivity;total organization 
B)  organization productivity;individual effort 
C)  efficient procedures;management by principle 
D)  employee ability;employee loyalty 
E)  employee competence;work flow through the organization 
A)  individual productivity;total organization 
B)  organization productivity;individual effort 
C)  efficient procedures;management by principle 
D)  employee ability;employee loyalty 
E)  employee competence;work flow through the organization

Question 19

According to Douglas McGregor,Theory X and Theory Y provide two opposing views of workers,where Theory X recognizes that workers enjoy achievement and responsibility,while Theory Y recognizes that workers will avoid work whenever possible.

Accepted Answer

A) True 
 B)False

Question 20

A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior,needs and attitudes in the workplace is referred to as a(n)_____.

Accepted Answer

humanistic

_____ refers to the field of management that specializes in the physical production of goods or services.

All of the following are characteristics of Weberian bureaucracy except:

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called _____.

In _____,every situation is viewed as unique.

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity?

_____ specifies a goal of no more than 3.4 defects per million parts.

Operations research grew out of World War II groups and is based on _____.

Which of the following uses the latest data analytics to keep in close touch with customers and to collect and manage large amounts of customer data?

10 + 10 = 25 reflects which of these?

A(n)_____ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

From a System's theory perspective:

Which of the following refers to managing the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis,under assumption that using advanced mathematics and technology can accurately predict how the market works.

Discuss the differences between the case view,the universalist view and the contingency view.

Discerning circles of causality is an important element of systems thinking.

Benchmarking involves finding out what the customer wants.

Whereas scientific management focused on _ ,administrative principles approach focused on the _.

According to Douglas McGregor,Theory X and Theory Y provide two opposing views of workers,where Theory X recognizes that workers enjoy achievement and responsibility,while Theory Y recognizes that workers will avoid work whenever possible.

A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior,needs and attitudes in the workplace is referred to as a(n)_____.

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Exam 2: The Evolution of Management Thinking

_____ refers to the field of management that specializes in the physical production of goods or services.

All of the following are characteristics of Weberian bureaucracy except:

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called _____.

In _____,every situation is viewed as unique.

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Which of these refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity?

_____ specifies a goal of no more than 3.4 defects per million parts.

Operations research grew out of World War II groups and is based on _____.

Which of the following uses the latest data analytics to keep in close touch with customers and to collect and manage large amounts of customer data?

10 + 10 = 25 reflects which of these?

A(n)_____ perspective provides a broader way of thinking,a way of searching for patterns and determining whether they recur across time periods.

From a System's theory perspective:

Which of the following refers to managing the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis,under assumption that using advanced mathematics and technology can accurately predict how the market works.

Discuss the differences between the case view,the universalist view and the contingency view.

Discerning circles of causality is an important element of systems thinking.

Benchmarking involves finding out what the customer wants.

Whereas scientific management focused on _____ ,administrative principles approach focused on the _____.

According to Douglas McGregor,Theory X and Theory Y provide two opposing views of workers,where Theory X recognizes that workers enjoy achievement and responsibility,while Theory Y recognizes that workers will avoid work whenever possible.

A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior,needs and attitudes in the workplace is referred to as a(n)_____.

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Whereas scientific management focused on _ ,administrative principles approach focused on the _.