Question 1

Organization development is a specific set of management techniques based in the behavioral science approach.

Accepted Answer

A) True 
 B)False

Question 2

_____ collect and manage large amounts of data about customers and make them available to employees,enabling better decision making and superior customer service.

Accepted Answer

Customer relationshi

Question 3

A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

Accepted Answer

A) True 
 B)False

Question 4

Discuss the advantages and disadvantages of Taylor's Scientific Management.

Accepted Answer

The advantages of scientific management

Question 5

Positions organized in a hierarchy of authority are an important characteristic of:

Accepted Answer

A)  scientific management. 
B)  bureaucratic organizations. 
C)  quantitative management. 
D)  the human relations movement. 
E)  total quality management. 
A)  scientific management. 
B)  bureaucratic organizations. 
C)  quantitative management. 
D)  the human relations movement. 
E)  total quality management.

Question 6

_____ pertain to the availability,production and distribution of resources in a society.

Accepted Answer

The answer of _____ pertain to the availability,production and distribution...

Question 7

According to Douglas McGregor,the classical perspective on management is consistent with which of the following?

Accepted Answer

A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Contingency Theory 
E)  None of these 
A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Contingency Theory 
E)  None of these

Question 8

Latin American executives are more unlikely to use tools such as:

Accepted Answer

A)  customer segmentation and business process reengineering. 
B)  consumer ethnography and corporate blogs. 
C)  downsizing. 
D)  activity-based management and virtual teams. 
E)  scenario planning and lean operations. 
A)  customer segmentation and business process reengineering. 
B)  consumer ethnography and corporate blogs. 
C)  downsizing. 
D)  activity-based management and virtual teams. 
E)  scenario planning and lean operations.

Question 9

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior,needs and attitudes in the workplace as well as social interactions and group processes.

Accepted Answer

A) True 
 B)False

Question 10

A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n)_____.

Accepted Answer

human reso

Question 11

A contingency view argues that there is one best way to manage an organization.

Accepted Answer

A) True 
 B)False

Question 12

A key finding in the Hawthorne studies was which of these?

Accepted Answer

A)  Stronger lighting increased productivity. 
B)  More money resulted in increased productivity. 
C)  Productivity increased with autocratic leadership. 
D)  Higher temperatures reduced productivity. 
E)  Human relations increased productivity. 
A)  Stronger lighting increased productivity. 
B)  More money resulted in increased productivity. 
C)  Productivity increased with autocratic leadership. 
D)  Higher temperatures reduced productivity. 
E)  Human relations increased productivity.

Question 13

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

Accepted Answer

A) True 
 B)False

Question 14

The classical perspective on management emerged during the 1800s.

Accepted Answer

A) True 
 B)False

Question 15

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by _____.

Accepted Answer

A)  Edward Deming 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth 
A)  Edward Deming 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth

Question 16

Fayol's unity of command principle emphasizes that each subordinate receives orders from one,and only one superior.

Accepted Answer

A) True 
 B)False

Question 17

Scientific management developed a standard method for performing each job.

Accepted Answer

A) True 
 B)False

Question 18

Political forces are aspects of a culture that guide and influence relationships among people.

Accepted Answer

A) True 
 B)False

Question 19

Scientific management focuses on employee competence,whereas administrative principles focus on the total organization.

Accepted Answer

A) True 
 B)False

Question 20

The three subfields of the classical perspective include:

Accepted Answer

A)  quantitative management,behavioral science and administrative management. 
B)  bureaucratic organization,quantitative management and the human relations movement. 
C)  administrative management,bureaucratic organization and scientific management. 
D)  scientific management,quantitative management and administrative management. 
E)  none of these. 
A)  quantitative management,behavioral science and administrative management. 
B)  bureaucratic organization,quantitative management and the human relations movement. 
C)  administrative management,bureaucratic organization and scientific management. 
D)  scientific management,quantitative management and administrative management. 
E)  none of these.

Organization development is a specific set of management techniques based in the behavioral science approach.

_____ collect and manage large amounts of data about customers and make them available to employees,enabling better decision making and superior customer service.

A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

Discuss the advantages and disadvantages of Taylor's Scientific Management.

Positions organized in a hierarchy of authority are an important characteristic of:

_____ pertain to the availability,production and distribution of resources in a society.

According to Douglas McGregor,the classical perspective on management is consistent with which of the following?

Latin American executives are more unlikely to use tools such as:

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior,needs and attitudes in the workplace as well as social interactions and group processes.

A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n)_____.

A contingency view argues that there is one best way to manage an organization.

A key finding in the Hawthorne studies was which of these?

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

The classical perspective on management emerged during the 1800s.

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by _____.

Fayol's unity of command principle emphasizes that each subordinate receives orders from one,and only one superior.

Scientific management developed a standard method for performing each job.

Political forces are aspects of a culture that guide and influence relationships among people.

Scientific management focuses on employee competence,whereas administrative principles focus on the total organization.

The three subfields of the classical perspective include:

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Exam 2: The Evolution of Management Thinking

Organization development is a specific set of management techniques based in the behavioral science approach.

_____ collect and manage large amounts of data about customers and make them available to employees,enabling better decision making and superior customer service.

A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

Discuss the advantages and disadvantages of Taylor's Scientific Management.

Positions organized in a hierarchy of authority are an important characteristic of:

_____ pertain to the availability,production and distribution of resources in a society.

According to Douglas McGregor,the classical perspective on management is consistent with which of the following?

Latin American executives are more unlikely to use tools such as:

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior,needs and attitudes in the workplace as well as social interactions and group processes.

A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n)_____.

A contingency view argues that there is one best way to manage an organization.

A key finding in the Hawthorne studies was which of these?

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

The classical perspective on management emerged during the 1800s.

Time and motion studies that resulted in drastic reduction in the time patients spent on the operating table were pioneered by _____.

Fayol's unity of command principle emphasizes that each subordinate receives orders from one,and only one superior.

Scientific management developed a standard method for performing each job.

Political forces are aspects of a culture that guide and influence relationships among people.

Scientific management focuses on employee competence,whereas administrative principles focus on the total organization.

The three subfields of the classical perspective include:

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters