Exam 14: Managing Human Resources

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The _____ outlines the knowledge,skills,education,physical abilities and other characteristics needed to adequately perform the job.

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A policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups is known as _____.

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Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments for the costs involved with human resource management.

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A systematic process of gathering and interpreting information about the essential duties refers to job design.

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Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

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A process that uses multiple raters,including self-rating,to appraise employee performance and guide development refers to 180-degree feedback.

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The three primary goals of HRM are to attract the right people,manage talent so people achieve their potential and maintain the workforce over a long term.

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_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

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The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

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_____ is incentive pay that ties at least part of compensation to employee effort and performance.

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Explain the purpose of the selection process and identify four of the most frequently used selection devices.

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_____ has led to the elimination of many positions in organizations.

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_____ is the second step in attracting individuals who show signs of becoming valued,productive and satisfied employees.

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Affirmative action requires that an employer take positive steps to guarantee promotion from within.

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_____ is the first step in attracting an effective work force.

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Human resource specialists,with the matching model,exploit the newly hired employees.

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Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.

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In the _____ process,employers attempt to determine the skills,abilities and other attributes a person needs to perform a particular job.

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A company that receives thousands of job applications every year,even though it only fills about 50 positions annually.The company's human resource practices are one of the driving factors that attract potential employees.The company is an example of a(n)_____.

(Multiple Choice)
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An exit interview is an interview conducted with departing employees to determine the reasons for their termination.

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