Exam 17: Operations Management: Putting It All Together

Explain how leading firms are trying to become greener in their operations.

Arranging for other organizations to perform supply chain functions that were previously performed internally is known as _____.

Computer-aided design/computer-aided manufacturing (CAD/CAM) is a combination of software that can be used to design output and send instructions to automated equipment to perform the steps needed to produce this output.

In a servicescape, functionality refers to factors such as decor, background music, lighting, noise levels, and even scents.

Marie, an operations manager at Clagox Systems, spends a lot of time in figuring out ways to achieve the established goals of the company at minimal costs. She conducts meetings and asks for suggestions from her teammates to reach the targets at the lowest possible expense. In this scenario, Marie is focusing on _____.

One of the advantages of holding large inventories is that it protects a firm against the risk of losses due to depreciation in the prices of products.

In the context of operations management, for the first 25 years after World War II, which of the following was true of the United States?

_____ enables users to test, analyze, and optimize their designs through computer simulations.

Woodlove, a furniture manufacturing company, had separate departments for completing various tasks involved in creating a piece of furniture, such as cutting the wood, shaping the various parts, assembling the furniture, and polishing the finished product. To reduce wait time in the work flow, the management of the company decided to train the employees to perform all the tasks. Once the carpenters were trained to do multiple tasks, the productivity and the overall utilization of the resources improved significantly. In this scenario, the company adopted the _____ approach.

In the 1960s, operations management focused on:

In operations management, quality is defined in terms of:

Kitchen appliances, such as refrigerators and ovens, are examples of durable goods.

Foreign outsourcing exposes a firm to the possibility _____.

Employing lean principles in the service sector can be challenging because:

_____ is a software-based approach to integrate an organization's information flows.

Harry, an architect working for Buildext Corp., uses a software program to create blueprints of buildings planned by him. This software enables him to create 3-D drawings that make his presentation effective. In this scenario, which of the following software does Harry use to create the blueprints?

Identify a benefit of outsourcing.

The long-term goal of most green practices is to:

Identify a difference between the characteristics of operations management in the 1960s and in the 2010s.

Selena, a school teacher, plans the activities for the sports day of her school. She prepares a chart of all the activities planned for the day. From her chart, she figures out that some activities can be conducted independently and others must be conducted in a certain order. She also identifies the sequence of activities that will take the longest to complete. From the given information, it can be inferred that Selena is using _____ to efficiently schedule the sports day activities.