Exam 17: Operations Management: Putting It All Together

In the context of operations management, a _____ is defined as a set of related activities that transform inputs into outputs, thus adding value.

The _____ is a project-management tool that illustrates the relationships among all the activities involved in completing a project and identifies the sequence of activities likely to take the longest to complete.

The only standard in the ISO 9000 family for which organizations can be certified is ISO 9011.

Retail firms normally hold work in process or raw materials.

Identify a true statement about robots.

Which of the following is an impediment to the acceptance of sustainability initiatives?

Which of the following statements is true of computer-integrated manufacturing (CIM)?

David works in a small manufacturing firm that makes customized office furniture. He feels it is important to work directly with customers to design high-quality furniture that meets their needs. He believes that doing so would create more value for customers and provide a better relationship between the price of the product and its benefits. In the context of operations management, David most likely focuses on _____.

Which of the following statements is true of a product layout?

The term _____ refers to stocks of goods or other items held by an organization.