Exam 17: Operations Management: Putting It All Together

Marshall appreciates the absolute silence at Henry's Public Library. He is impressed with the arrangement of the books as they are segregated according to the genres, authors, and publication dates. In this scenario, Marshall is impressed by the _____ of Henry's Public Library.

Ursula Corp., a manufacturer of notebooks, makes small batches of different kinds of notebooks according to the customer demand. In this way, it caters to the needs of various customers without significantly increasing the manufacturing cost. In this scenario, which of the following techniques does Ursula employ?

April owns a bakery that specializes in bulk orders. April does not have enough storage space and therefore maintains a very small inventory of finished goods and raw materials. She depends on her suppliers to supply raw materials quickly whenever she receives an order, and she has created a system that allows her to seamlessly coordinate with all her suppliers in real time. From the given information, it can be inferred that April follows the:

In the context of global competition, which of the following countries had adopted new techniques that focused on improving the quality of products as early as the 1970s?

Enterprise resource planning (ERP) systems are:

Which of the following statements is true of enterprise resource planning (ERP) systems?

Which of the following statements is true of operations management in the 2010s?

Which of the following statements is true of offshoring?

Which of the following products is most likely to require a fixed position layout?

Briefly explain ISO. Explain the significance of the ISO 9000 family of standards.

An assembly line is an example of a product layout.

Graham, the operations manager at Flux Corp., presents a report to the management about the problems faced by the company in handling various tasks across the company's value chain. He points out that the company does not have expertise in most of these tasks and performing them leads to inefficient use of resources. In the context of the given scenario, to improve the company's utilization of resources, the management should:

Over the last five decades, operations management has experienced a shift in focus from effectiveness to efficiency.

Harry's Inc., a manufacturer of men's apparel, manufactures large quantities of the company's basic clothing lines to keep the manufacturing costs low. Given this information, it can be inferred that Harry's Inc. pursues:

Which of the following is a benefit of holding large inventories?

Unlike in the 1960s, most operations managers today view the natural environment as something to exploit.

Identify an example of a green practice.

Samantha, a programmer working for GameZone Inc., uses a software program that enables her to create drawings quickly and easily. The software also allows her to create 3-D drawings. In this scenario, which of the following types of software does Samantha use?

Explain the major changes in the practice of operations management over the last five decades.

Firms often use a _____ when they manufacture goods that are relatively standardized and manufactured in large volumes.