Question 1

Which of the following activities might a manager perform if he or she is at the final stage of the control process?

Accepted Answer

A) deciding whether to take corrective action to meet the standard 
B) restructuring the work process to increase efficiency 
C) developing a performance standard to measure behavior 
D) determining the factors that are affecting employee output 
A) deciding whether to take corrective action to meet the standard 
B) restructuring the work process to increase efficiency 
C) developing a performance standard to measure behavior 
D) determining the factors that are affecting employee output

Question 2

With management by objectives, the first things established are

Accepted Answer

A) evaluations. 
B) organizational objectives. 
C) management goals. 
D) subordinate goals. 
A) evaluations. 
B) organizational objectives. 
C) management goals. 
D) subordinate goals.

Question 3

In which of the following situations do you think it would be most challenging for a manager to measure employee outputs or behavior?

Accepted Answer

A) Workers in a clothing factory are doing hand-stitching on dresses. 
B) Graphic designers at a media company are designing logo prototypes. 
C) A clerk at a convenience store is recording inventory for the past month. 
D) The sales team at a real estate company is cold-calling prospective clients. 
A) Workers in a clothing factory are doing hand-stitching on dresses. 
B) Graphic designers at a media company are designing logo prototypes. 
C) A clerk at a convenience store is recording inventory for the past month. 
D) The sales team at a real estate company is cold-calling prospective clients.

Question 4

Define adaptive culture and inert culture. Which is better for an organization and why? Give at least two examples of what organizations with each of these do to develop their cultures.

Accepted Answer

Student answers and examples will vary b

Question 5

________ tends to be the first type of control that all managers use to evaluate performance.

Accepted Answer

A) Direct supervision 
B) Management by objectives 
C) Output control 
D) Bureaucratic control 
A) Direct supervision 
B) Management by objectives 
C) Output control 
D) Bureaucratic control

Question 6

What is a common reason that entrepreneurs often find managing difficult?

Accepted Answer

A) They are too far from their companies to see the need for change. 
B) They are unwilling to share their vision with others. 
C) They have trouble delegating authority because of the risk involved. 
D) They are not good at communicating their ideas with others. 
A) They are too far from their companies to see the need for change. 
B) They are unwilling to share their vision with others. 
C) They have trouble delegating authority because of the risk involved. 
D) They are not good at communicating their ideas with others.

Question 7

Charlene, the manager of CraftRite Leather Goods, checked the weekly records and discovered that the number of handbags produced in one week by 45 employees was 375 against the set target of 450 handbags. With reference to the control process, Charlene is

Accepted Answer

A) establishing the standards of performance. 
B) measuring the actual level of performance of employees. 
C) comparing the actual performance against chosen standards of performance. 
D) evaluating the result of the set standards. 
A) establishing the standards of performance. 
B) measuring the actual level of performance of employees. 
C) comparing the actual performance against chosen standards of performance. 
D) evaluating the result of the set standards.

Question 8

Managers typically use three primary measures to assess the output performance of their organizations. Write a brief note on these three types of measures.

Accepted Answer

The three main mechanisms that managers

Question 9

The control that is imposed on workers within the organization by the shared values, norms, standards of behavior, and expectations is ________ control.

Accepted Answer

A) bureaucratic 
B) operating 
C) clan 
D) leverage 
A) bureaucratic 
B) operating 
C) clan 
D) leverage

Question 10

Adaptive cultures are those whose values and norms help an organization to build momentum and to grow and change as needed to achieve its goals and be effective.

Accepted Answer

A) True 
 B)False

Question 11

Calculate the current ratio of the organization from the information given below. Sales = $200,000; Gross Profit = $40,000; Total Assets = $450,000; Current Assets = $250,000; Current Liabilities = $300,000

Accepted Answer

A) 0.44 
B) 0.56 
C) 0.67 
D) 0.83 
A) 0.44 
B) 0.56 
C) 0.67 
D) 0.83

Question 12

Martel, the production manager of Firefly Shoes, sets a production target of 220 shoes to be distributed among 20 employees in a week. In the context of the control process, Martel

Accepted Answer

A) establishes the standards of performance. 
B) measures the actual level of performance of employees. 
C) compares the actual performance against chosen standards of performance. 
D) evaluates the result of the set standards. 
A) establishes the standards of performance. 
B) measures the actual level of performance of employees. 
C) compares the actual performance against chosen standards of performance. 
D) evaluates the result of the set standards.

Question 13

Companies with an inert culture

Accepted Answer

A) closely supervise their employees within a hierarchical system. 
B) develop long-term career paths for their employees. 
C) invest heavily in training and development of employees. 
D) encourage the development of supportive work attitudes and behaviors. 
A) closely supervise their employees within a hierarchical system. 
B) develop long-term career paths for their employees. 
C) invest heavily in training and development of employees. 
D) encourage the development of supportive work attitudes and behaviors.

Question 14

Constantinople Trading Co., a manufacturer of home decor goods, sets up a system to monitor unit sales of its products to measure changes taking place in customer tastes and the possible resulting impact on future sales. With this system, Constantinople is using ________ control.

Accepted Answer

A) feedforward 
B) feedback 
C) MBO 
D) bureaucratic 
A) feedforward 
B) feedback 
C) MBO 
D) bureaucratic

Question 15

The most commonly used financial performance measure that allows managers of one organization to compare performance with that of other organizations is

Accepted Answer

A) gross profit margin. 
B) the debt-to-assets ratio. 
C) the inventory turnover ratio. 
D) return on investment. 
A) gross profit margin. 
B) the debt-to-assets ratio. 
C) the inventory turnover ratio. 
D) return on investment.

Question 16

The set of values, norms, and expectations of behavior that control the ways in which workers interact with one another within the organization is known as

Accepted Answer

A) managerial objectives. 
B) organizational culture. 
C) clan control. 
D) adaptive culture. 
A) managerial objectives. 
B) organizational culture. 
C) clan control. 
D) adaptive culture.

Question 17

Managers at Foster and Zapp Construction set up a stringent job interview process by which management applicants are carefully screened at different levels of the organization before they are hired, attempting to increase the chance that newly hired managers will have the knowledge and skills they need to be successful within the organization. By using this process, Foster and Zapp is using ________ control.

Accepted Answer

A) concurrent 
B) feedforward 
C) feedback 
D) MBO 
A) concurrent 
B) feedforward 
C) feedback 
D) MBO

Question 18

When a divisional manager is evaluated based on the operating income of his division, this is an example of a(n)________ budget approach.

Accepted Answer

A) capital 
B) revenue 
C) expense 
D) profit 
A) capital 
B) revenue 
C) expense 
D) profit

Question 19

In assessing the need for organizational change, managers must

Accepted Answer

A) identify the obstacles to change at the corporate and individual levels. 
B) plan how they are going to attain the organization's ideal future state. 
C) recognize that there is a problem and identify its source. 
D) implement change from the top down or from the bottom up. 
A) identify the obstacles to change at the corporate and individual levels. 
B) plan how they are going to attain the organization's ideal future state. 
C) recognize that there is a problem and identify its source. 
D) implement change from the top down or from the bottom up.

Question 20

The process by which managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals is known as

Accepted Answer

A) organizing. 
B) leading. 
C) controlling. 
D) coordinating. 
A) organizing. 
B) leading. 
C) controlling. 
D) coordinating.

Which of the following activities might a manager perform if he or she is at the final stage of the control process?

With management by objectives, the first things established are

In which of the following situations do you think it would be most challenging for a manager to measure employee outputs or behavior?

Define adaptive culture and inert culture. Which is better for an organization and why? Give at least two examples of what organizations with each of these do to develop their cultures.

________ tends to be the first type of control that all managers use to evaluate performance.

What is a common reason that entrepreneurs often find managing difficult?

Charlene, the manager of CraftRite Leather Goods, checked the weekly records and discovered that the number of handbags produced in one week by 45 employees was 375 against the set target of 450 handbags. With reference to the control process, Charlene is

Managers typically use three primary measures to assess the output performance of their organizations. Write a brief note on these three types of measures.

The control that is imposed on workers within the organization by the shared values, norms, standards of behavior, and expectations is ________ control.

Adaptive cultures are those whose values and norms help an organization to build momentum and to grow and change as needed to achieve its goals and be effective.

Calculate the current ratio of the organization from the information given below. Sales = $200,000; Gross Profit = $40,000; Total Assets = $450,000; Current Assets = $250,000; Current Liabilities = $300,000

Martel, the production manager of Firefly Shoes, sets a production target of 220 shoes to be distributed among 20 employees in a week. In the context of the control process, Martel

Companies with an inert culture

Constantinople Trading Co., a manufacturer of home decor goods, sets up a system to monitor unit sales of its products to measure changes taking place in customer tastes and the possible resulting impact on future sales. With this system, Constantinople is using ________ control.

The most commonly used financial performance measure that allows managers of one organization to compare performance with that of other organizations is

The set of values, norms, and expectations of behavior that control the ways in which workers interact with one another within the organization is known as

When a divisional manager is evaluated based on the operating income of his division, this is an example of a(n)________ budget approach.

In assessing the need for organizational change, managers must

The process by which managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals is known as

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 8: Control, Change, and Entrepreneurship

Which of the following activities might a manager perform if he or she is at the final stage of the control process?

With management by objectives, the first things established are

In which of the following situations do you think it would be most challenging for a manager to measure employee outputs or behavior?

Define adaptive culture and inert culture. Which is better for an organization and why? Give at least two examples of what organizations with each of these do to develop their cultures.

________ tends to be the first type of control that all managers use to evaluate performance.

What is a common reason that entrepreneurs often find managing difficult?

Charlene, the manager of CraftRite Leather Goods, checked the weekly records and discovered that the number of handbags produced in one week by 45 employees was 375 against the set target of 450 handbags. With reference to the control process, Charlene is

Managers typically use three primary measures to assess the output performance of their organizations. Write a brief note on these three types of measures.

The control that is imposed on workers within the organization by the shared values, norms, standards of behavior, and expectations is ________ control.

Adaptive cultures are those whose values and norms help an organization to build momentum and to grow and change as needed to achieve its goals and be effective.

Calculate the current ratio of the organization from the information given below. Sales = $200,000; Gross Profit = $40,000; Total Assets = $450,000; Current Assets = $250,000; Current Liabilities = $300,000

Martel, the production manager of Firefly Shoes, sets a production target of 220 shoes to be distributed among 20 employees in a week. In the context of the control process, Martel

Companies with an inert culture

Constantinople Trading Co., a manufacturer of home decor goods, sets up a system to monitor unit sales of its products to measure changes taking place in customer tastes and the possible resulting impact on future sales. With this system, Constantinople is using ________ control.

The most commonly used financial performance measure that allows managers of one organization to compare performance with that of other organizations is

The set of values, norms, and expectations of behavior that control the ways in which workers interact with one another within the organization is known as

When a divisional manager is evaluated based on the operating income of his division, this is an example of a(n)________ budget approach.

In assessing the need for organizational change, managers must

The process by which managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals is known as

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters