Question 1

Consider the quality specification: 'twenty plus or minus five.' The 'plus or minus five' is referred to as the:

Accepted Answer

A) tolerance. 
B) nominal dimension. 
C) target value. 
D) precision. 
A) tolerance. 
B) nominal dimension. 
C) target value. 
D) precision.

Question 2

The _____ step in the DMADV process gathers the voice of the customer and identifies the vital CTQs.

Accepted Answer

A) define 
B) measure 
C) analyze 
D) verify 
A) define 
B) measure 
C) analyze 
D) verify

Question 3

The system reliability for a two-component parallel system is 0.99968.If the reliability of the first component is 0.992,determine the reliability of the second component.

Accepted Answer

A) 0.996 
B) 0.999 
C) 0.008 
D) 0.960 
A) 0.996 
B) 0.999 
C) 0.008 
D) 0.960

Question 4

According to the text,one of the most significant barriers to efficient product development is poor:

Accepted Answer

A) design process. 
B) intraorganizational cooperation. 
C) management focus on innovation. 
D) market intelligence. 
A) design process. 
B) intraorganizational cooperation. 
C) management focus on innovation. 
D) market intelligence.

Question 5

The purpose of failure mode and effects analysis is to predict and prevent failures.

Accepted Answer

A) True 
 B)False

Question 6

Determine the probability that a three-component series system will survive for 200 hours if the individual components have failure rates of 0.003,0.004,and 0.001 per hour,respectively.Assume the reliability function is exponential.

Accepted Answer

A) 0.064 
B) 0.202 
C) 0.992 
D) 0.996 
A) 0.064 
B) 0.202 
C) 0.992 
D) 0.996

Question 7

Product failure that occurs at the beginning of a product's life as a result of manufacturing or material defects is called:

Accepted Answer

A) functional failure. 
B) catastrophic failure. 
C) premature failure. 
D) reliability failure. 
A) functional failure. 
B) catastrophic failure. 
C) premature failure. 
D) reliability failure.

Question 8

Which of the following is NOT a phase in the product development process?

Accepted Answer

A) Preliminary concept development 
B) Product/Process development 
C) Compliance assessment 
D) Market evaluation 
A) Preliminary concept development 
B) Product/Process development 
C) Compliance assessment 
D) Market evaluation

Question 9

Narrow tolerances tend to lead to all of the following EXCEPT:

Accepted Answer

A) increase material utilization. 
B) raise manufacturing costs. 
C) increase the interchangeability of parts within the plant and in the field. 
D) increase product performance, durability, and appearance. 
A) increase material utilization. 
B) raise manufacturing costs. 
C) increase the interchangeability of parts within the plant and in the field. 
D) increase product performance, durability, and appearance.

Question 10

A product's quality characteristic has a specification (in inches)of 0.200 ± 0.020.If the value of the quality characteristic exceeds 0.200 by the tolerance of 0.020 on either side,the product will require a repair of $150.The Taguchi loss function for this example is given by:

Accepted Answer

A) L(x)= 60(x-T)² 
B) L(x)= 150(x-T) 
C) L(x)= 375,000(x-T)² 
D) L(x)= 30(x-T)² 
A) L(x)= 60(x-T)² 
B) L(x)= 150(x-T) 
C) L(x)= 375,000(x-T)² 
D) L(x)= 30(x-T)²

Question 11

The functions of multifunctional teams involved in concurrent engineering are all of the following EXCEPT to:

Accepted Answer

A) develop the concept and decide what design methods and production methods are appropriate. 
B) analyze product functions so that all design decisions are focused on the customer. 
C) determine whether the design can be improved without affecting performance. 
D) conduct market evaluations and collate data to enhance the design and delivery system. 
A) develop the concept and decide what design methods and production methods are appropriate. 
B) analyze product functions so that all design decisions are focused on the customer. 
C) determine whether the design can be improved without affecting performance. 
D) conduct market evaluations and collate data to enhance the design and delivery system.

Question 12

_____ is a process in which all major functions involved with bringing a product to market are continuously involved with product development from conception through sales.

Accepted Answer

A) Concurrent engineering 
B) Non-linear engineering 
C) 360-degree designing 
D) Bottom-up engineering 
A) Concurrent engineering 
B) Non-linear engineering 
C) 360-degree designing 
D) Bottom-up engineering

Question 13

Manufacturing specifications consist of nominal dimensions and tolerances.

Accepted Answer

A) True 
 B)False

Question 14

The roof of the House of Quality shows the interrelationships between:

Accepted Answer

A) technical requirements. 
B) customer requirements and technical requirements. 
C) cost requirements and profit requirements. 
D) customer requirements. 
A) technical requirements. 
B) customer requirements and technical requirements. 
C) cost requirements and profit requirements. 
D) customer requirements.

Question 15

Technical requirements are also called design characteristics.

Accepted Answer

A) True 
 B)False

Question 16

Repeatability refers to a product's ability to perform as expected over time.

Accepted Answer

A) True 
 B)False

Question 17

The _____ house(s)of quality utilize the knowledge of about 80 percent of a company's employees-supervisors and operators.

Accepted Answer

A) first 
B) second and fourth 
C) third 
D) third and fourth 
A) first 
B) second and fourth 
C) third 
D) third and fourth

Question 18

Where are customer requirements listed in the House of Quality?

Accepted Answer

A) In the roof 
B) Across the top 
C) Down the left column 
D) Across the bottom 
A) In the roof 
B) Across the top 
C) Down the left column 
D) Across the bottom

Question 19

The first question one must ask during concept development is:

Accepted Answer

A) What is the product (good or service)intended to do? 
B) What should be the USP (unique selling proposition)of the product/service? 
C) What is the profile of the target customer? 
D) How can the product/service fit into existing processes? 
A) What is the product (good or service)intended to do? 
B) What should be the USP (unique selling proposition)of the product/service? 
C) What is the profile of the target customer? 
D) How can the product/service fit into existing processes?

Question 20

Given the following customer requirements and technical requirements for an automobile,construct a partial House of Quality.Use your own preferences to denote relationship strengths.

Accepted Answer

Refer to the text for a general diagram

Consider the quality specification: 'twenty plus or minus five.' The 'plus or minus five' is referred to as the:

The _____ step in the DMADV process gathers the voice of the customer and identifies the vital CTQs.

The system reliability for a two-component parallel system is 0.99968.If the reliability of the first component is 0.992,determine the reliability of the second component.

According to the text,one of the most significant barriers to efficient product development is poor:

The purpose of failure mode and effects analysis is to predict and prevent failures.

Determine the probability that a three-component series system will survive for 200 hours if the individual components have failure rates of 0.003,0.004,and 0.001 per hour,respectively.Assume the reliability function is exponential.

Product failure that occurs at the beginning of a product's life as a result of manufacturing or material defects is called:

Which of the following is NOT a phase in the product development process?

Narrow tolerances tend to lead to all of the following EXCEPT:

A product's quality characteristic has a specification (in inches)of 0.200 ± 0.020.If the value of the quality characteristic exceeds 0.200 by the tolerance of 0.020 on either side,the product will require a repair of $150.The Taguchi loss function for this example is given by:

The functions of multifunctional teams involved in concurrent engineering are all of the following EXCEPT to:

_____ is a process in which all major functions involved with bringing a product to market are continuously involved with product development from conception through sales.

Manufacturing specifications consist of nominal dimensions and tolerances.

The roof of the House of Quality shows the interrelationships between:

Technical requirements are also called design characteristics.

Repeatability refers to a product's ability to perform as expected over time.

The _____ house(s)of quality utilize the knowledge of about 80 percent of a company's employees-supervisors and operators.

Where are customer requirements listed in the House of Quality?

The first question one must ask during concept development is:

Given the following customer requirements and technical requirements for an automobile,construct a partial House of Quality.Use your own preferences to denote relationship strengths.

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Strategic Focus For Performance Excellence

Focusing On Customers

High Performance Workforce Management

Process Management

Performance Measurement And Information Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Statistical Process Control

Filters

Exam 12: Design For Quality And Product Excellence

Consider the quality specification: 'twenty plus or minus five.' The 'plus or minus five' is referred to as the:

The _____ step in the DMADV process gathers the voice of the customer and identifies the vital CTQs.

The system reliability for a two-component parallel system is 0.99968.If the reliability of the first component is 0.992,determine the reliability of the second component.

According to the text,one of the most significant barriers to efficient product development is poor:

The purpose of failure mode and effects analysis is to predict and prevent failures.

Determine the probability that a three-component series system will survive for 200 hours if the individual components have failure rates of 0.003,0.004,and 0.001 per hour,respectively.Assume the reliability function is exponential.

Product failure that occurs at the beginning of a product's life as a result of manufacturing or material defects is called:

Which of the following is NOT a phase in the product development process?

Narrow tolerances tend to lead to all of the following EXCEPT:

A product's quality characteristic has a specification (in inches)of 0.200 ± 0.020.If the value of the quality characteristic exceeds 0.200 by the tolerance of 0.020 on either side,the product will require a repair of $150.The Taguchi loss function for this example is given by:

The functions of multifunctional teams involved in concurrent engineering are all of the following EXCEPT to:

_____ is a process in which all major functions involved with bringing a product to market are continuously involved with product development from conception through sales.

Manufacturing specifications consist of nominal dimensions and tolerances.

The roof of the House of Quality shows the interrelationships between:

Technical requirements are also called design characteristics.

Repeatability refers to a product's ability to perform as expected over time.

The _____ house(s)of quality utilize the knowledge of about 80 percent of a company's employees-supervisors and operators.

Where are customer requirements listed in the House of Quality?

The first question one must ask during concept development is:

Given the following customer requirements and technical requirements for an automobile,construct a partial House of Quality.Use your own preferences to denote relationship strengths.

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Strategic Focus For Performance Excellence

Focusing On Customers

High Performance Workforce Management

Process Management

Performance Measurement And Information Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Statistical Process Control

Filters