Question 1

Although similar to quality function deployment,concept engineering does not provide a clear link back to the voice of the customer.

Accepted Answer

A) True 
 B)False

Question 2

Under QFD,all operations of a company are driven by:

Accepted Answer

A) intraorganizational consensus. 
B) the voice of the customer. 
C) management directives. 
D) Six Sigma principles. 
A) intraorganizational consensus. 
B) the voice of the customer. 
C) management directives. 
D) Six Sigma principles.

Question 3

Concept development is a highly creative activity that can be enhanced by such techniques as _____ and _____.

Accepted Answer

A) process mapping; modeling 
B) IQ assessments; self-assessments. 
C) training; brain-mapping 
D) brainstorming ; Brainwriting 
A) process mapping; modeling 
B) IQ assessments; self-assessments. 
C) training; brain-mapping 
D) brainstorming ; Brainwriting

Question 4

A process has the following distribution of a quality characteristic (x)with specification 0.80± 0.02".The data below represent measures of x and their probability of occurrence P(x).The loss function is given by L(x)= 15,000(x-T)².
   
Determine the expected loss.

Accepted Answer

@#IMG-DLM& Expected loss = ($0

Question 5

The Cp equals 2.0 and the process standard deviation equals 1.0.Determine the tolerance spread.

Accepted Answer

A) 1.0 
B) 2.0 
C) 6.0 
D) 12.0 
A) 1.0 
B) 2.0 
C) 6.0 
D) 12.0

Question 6

A quality characteristic has a manufacturing specification (in cm)of 0.200 ± 0.05.Historical data indicate that if the quality characteristic takes on values larger than 0.25 cm or smaller than 0.15 cm,the product fails and a cost of $75 is incurred.Based on this data,answer the questions below.
a.Determine the Taguchi loss function
b.Estimate the loss for a quality characteristic of 0.135 cm.

Accepted Answer

a) L(x)= $75
(x-T)= 0.05
k = (

Question 7

DFM is intended to prevent all of the following EXCEPT:

Accepted Answer

A) designing a product for efficient production at the highest level of quality. 
B) product designs that simplify assembly operations but require more complex and expensive components. 
C) designs that simplify component manufacture while complicating the assembly process. 
D) designs that are simple and inexpensive to produce but difficult or expensive to service or support. 
A) designing a product for efficient production at the highest level of quality. 
B) product designs that simplify assembly operations but require more complex and expensive components. 
C) designs that simplify component manufacture while complicating the assembly process. 
D) designs that are simple and inexpensive to produce but difficult or expensive to service or support.

Question 8

Process capability is valid when measured in the presence of common cause variation.

Accepted Answer

A) True 
 B)False

Question 9

One minus the failure rate is equal to the mean time to failure.

Accepted Answer

A) True 
 B)False

Question 10

A customer service manager wishes to evaluate the loss of goodwill that results from customers waiting in line at the checkout counter.Identify and discuss the Taguchi Loss Function for this situation.

Accepted Answer

Generally,less waiting is better.The tar

Question 11

Which of the following statements is INCORRECT regarding quality function deployment?

Accepted Answer

A) It reduces the time for new product development. 
B) It allows companies to simulate the effects of new design ideas. 
C) It is a useful tool for competitive analysis by top management. 
D) It is a means for deploying quality assurance throughout the production process. 
A) It reduces the time for new product development. 
B) It allows companies to simulate the effects of new design ideas. 
C) It is a useful tool for competitive analysis by top management. 
D) It is a means for deploying quality assurance throughout the production process.

Question 12

In a tolerance design process,a _____ is needed to account for engineering uncertainty regarding the maximum variation allowable and compatibility with satisfactory product performance.

Accepted Answer

A) process variation limit 
B) covariance factor 
C) factor of safety 
D) capacity variance 
A) process variation limit 
B) covariance factor 
C) factor of safety 
D) capacity variance

Question 13

Consider the diagram presented below.Determine the system reliability if the reliabilities of the individual components are: A = 0.92,B = 0.95,C = 0.93,D = 0.99,E = 0.92,F = 0.90,G = 0.97,H = 0.96.
   
Subsystem reliabilities:
First (A,B,C): 1 - (1 - 0.92)(1 - 0.95)(1 - 0.93)= 0.99972
Second (D): 0.99
Third (E,F,G,H): 1 - [1 - (0.92)(0.90)][1 - (0.97)(0.96)] = 0.9881664
System reliability = (0.99972)(0.99)(0.9881664)= 0.978011

Accepted Answer

Subsystem reliabilities:
First (A,B,C):

Question 14

In mathematical terms,the Taguchi loss function assumes that losses can be approximated by a quadratic function so that larger deviations from target correspond to:

Accepted Answer

A) decreasing tolerances. 
B) larger variances. 
C) increasingly larger losses. 
D) decreasingly smaller variances. 
A) decreasing tolerances. 
B) larger variances. 
C) increasingly larger losses. 
D) decreasingly smaller variances.

Question 15

It is advocated in Six Sigma that design features and characteristics be dominated by engineering considerations rather than by customer requirements.

Accepted Answer

A) True 
 B)False

Question 16

DMADV stands for:

Accepted Answer

A) Define, Measure, Adapt, Deploy, and Verify. 
B) Design, Monitor, Assess, Deploy, and Verify. 
C) Develop, Measure, Assess, Deliver, and Verify. 
D) Define, Measure, Analyze, Design, and Verify. 
A) Define, Measure, Adapt, Deploy, and Verify. 
B) Design, Monitor, Assess, Deploy, and Verify. 
C) Develop, Measure, Assess, Deliver, and Verify. 
D) Define, Measure, Analyze, Design, and Verify.

Question 17

The probability of failure equals 1.0 minus the probability of survival.

Accepted Answer

A) True 
 B)False

Question 18

The reliability function for a component is R(T)= eλT.This function represents:

Accepted Answer

A) the probability that the component will not fail within λT time units. 
B) the probability that the component will not fail within T time units. 
C) the expected remaining time until the component fails. 
D) the expected total time the component will survive. 
A) the probability that the component will not fail within λT time units. 
B) the probability that the component will not fail within T time units. 
C) the expected remaining time until the component fails. 
D) the expected total time the component will survive.

Question 19

Which of the following is NOT a process capability index?

Accepted Answer

A) Cpk 
B) Cpu 
C) Cp 
D) Cpz 
A) Cpk 
B) Cpu 
C) Cp 
D) Cpz

Question 20

A reliability of 0.98 means that,on average:

Accepted Answer

A) 98% of items will fail to perform as expected. 
B) 98 of 1000 items will fail to perform as expected. 
C) 98 of 100 items will perform as expected. 
D) .02 of 100 items will fail to perform as expected. 
A) 98% of items will fail to perform as expected. 
B) 98 of 1000 items will fail to perform as expected. 
C) 98 of 100 items will perform as expected. 
D) .02 of 100 items will fail to perform as expected.

Although similar to quality function deployment,concept engineering does not provide a clear link back to the voice of the customer.

Under QFD,all operations of a company are driven by:

Concept development is a highly creative activity that can be enhanced by such techniques as _ and _.

A process has the following distribution of a quality characteristic (x)with specification 0.80± 0.02".The data below represent measures of x and their probability of occurrence P(x).The loss function is given by L(x)= 15,000(x-T)². Determine the expected loss.

The C_p equals 2.0 and the process standard deviation equals 1.0.Determine the tolerance spread.

DFM is intended to prevent all of the following EXCEPT:

Process capability is valid when measured in the presence of common cause variation.

One minus the failure rate is equal to the mean time to failure.

A customer service manager wishes to evaluate the loss of goodwill that results from customers waiting in line at the checkout counter.Identify and discuss the Taguchi Loss Function for this situation.

Which of the following statements is INCORRECT regarding quality function deployment?

In a tolerance design process,a _____ is needed to account for engineering uncertainty regarding the maximum variation allowable and compatibility with satisfactory product performance.

In mathematical terms,the Taguchi loss function assumes that losses can be approximated by a quadratic function so that larger deviations from target correspond to:

It is advocated in Six Sigma that design features and characteristics be dominated by engineering considerations rather than by customer requirements.

DMADV stands for:

The probability of failure equals 1.0 minus the probability of survival.

The reliability function for a component is R(T)= e^λT.This function represents:

Which of the following is NOT a process capability index?

A reliability of 0.98 means that,on average:

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Strategic Focus For Performance Excellence

Focusing On Customers

High Performance Workforce Management

Process Management

Performance Measurement And Information Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Statistical Process Control

Filters

Exam 12: Design For Quality And Product Excellence

Although similar to quality function deployment,concept engineering does not provide a clear link back to the voice of the customer.

Under QFD,all operations of a company are driven by:

Concept development is a highly creative activity that can be enhanced by such techniques as _____ and _____.

A process has the following distribution of a quality characteristic (x)with specification 0.80± 0.02".The data below represent measures of x and their probability of occurrence P(x).The loss function is given by L(x)= 15,000(x-T)². Determine the expected loss.

The Cp equals 2.0 and the process standard deviation equals 1.0.Determine the tolerance spread.

DFM is intended to prevent all of the following EXCEPT:

Process capability is valid when measured in the presence of common cause variation.

One minus the failure rate is equal to the mean time to failure.

A customer service manager wishes to evaluate the loss of goodwill that results from customers waiting in line at the checkout counter.Identify and discuss the Taguchi Loss Function for this situation.

Which of the following statements is INCORRECT regarding quality function deployment?

In a tolerance design process,a _____ is needed to account for engineering uncertainty regarding the maximum variation allowable and compatibility with satisfactory product performance.

In mathematical terms,the Taguchi loss function assumes that losses can be approximated by a quadratic function so that larger deviations from target correspond to:

It is advocated in Six Sigma that design features and characteristics be dominated by engineering considerations rather than by customer requirements.

DMADV stands for:

The probability of failure equals 1.0 minus the probability of survival.

The reliability function for a component is R(T)= eλT.This function represents:

Which of the following is NOT a process capability index?

A reliability of 0.98 means that,on average:

Introduction

Total Quality In Organizations

Philosophies And Frameworks

Strategic Focus For Performance Excellence

Focusing On Customers

High Performance Workforce Management

Process Management

Performance Measurement And Information Management

Leading, building, and Sustaining Performance Excellence

Statistical Thinking And Applications

Six Sigma And Process Improvement

Statistical Process Control

Filters

Concept development is a highly creative activity that can be enhanced by such techniques as _ and _.

The C_p equals 2.0 and the process standard deviation equals 1.0.Determine the tolerance spread.

The reliability function for a component is R(T)= e^λT.This function represents: