Question 1

What led Simonic to call off the impending layoffs at Alcoa's industrial magnesium plant?

Accepted Answer

As the turnaround proceeded at Alcoa's industrial magnesium plant,Simonic decided that cutting staff was essential to meeting the new goals.First,all temporary and contract workers were laid off.As leaders were explaining the facts that had led to a decision to lay off an additional 100 workers,an hourly worker revealed a breakthrough that his team had made to significantly reduce the downtime required to turn a magnesium smelting furnace around.This process involved switching over to a new crucible once the other was filled (a form of the Japanese manufacturing technique called SMED-single minute exchange of dies).The new team approach required more labor,but cut the downtime from the usual one-and-a-half-hour turnaround time to just one hour.Simonic called off the impending layoffs.When the new process was implemented on all nine furnaces in the plant,the savings reached $10 million.This was more than the wages of the 100 employees,who were allowed to keep their jobs.

Question 2

With respect to the types of challenges facing present and future management as classified by the "changing nature of leadership" (CNL)studies conducted by the Center for Creative Leadership,_____ challenges were those where current leadership skills had to be extended and adjusted to new environments.

Accepted Answer

A) critical 
B) adaptive 
C) technical 
D) absorptive 
A) critical 
B) adaptive 
C) technical 
D) absorptive B

Question 3

An important aspect of an organization's leadership is its responsibility to the public and practice of good citizenship.

Accepted Answer

A) True 
 B)False  True

Question 4

With respect to the six competencies summarized by the human development and leadership division of the American society for quality,which of the following competencies in a leader involves effectively listening and articulating messages to provide shared meaning?

Accepted Answer

A) Builder 
B) Navigator 
C) Motivator 
D) Communicator 
A) Builder 
B) Navigator 
C) Motivator 
D) Communicator

Question 5

With respect to the six competencies summarized by the human development and leadership division of the American society for quality,which of the following competencies involves the creation of an environment that reduces barriers and fosters the use of open,honest and honorable means for exchanging information?

Accepted Answer

A) Communicator 
B) Navigator 
C) Learner 
D) Builder 
A) Communicator 
B) Navigator 
C) Learner 
D) Builder

Question 6

Senior management is responsible for creating an environment in which employees' decisions and actions and stakeholder interactions conform to the organization's moral and professional principles.

Accepted Answer

A) True 
 B)False

Question 7

Point 14 of Deming's 14 points emphasizes:

Accepted Answer

A) removing barriers that rob people of pride of workmanship. 
B) teaching and instituting leadership in an organization. 
C) encouraging education and self-improvement. 
D) taking action to accomplish the transformation in organizational culture. 
A) removing barriers that rob people of pride of workmanship. 
B) teaching and instituting leadership in an organization. 
C) encouraging education and self-improvement. 
D) taking action to accomplish the transformation in organizational culture.

Question 8

Describe the Good Samaritan Leadership System (GSLS),a systematic leadership process established by Good Samaritan.

Accepted Answer

The GSLS ensures that all leaders at eve

Question 9

Which of the following personal leadership competencies refers to the mental or moral strength to venture,persevere,and withstand danger,fear,or difficulty with a firmness of mind and will,allowing leaders to navigate into the unknown?

Accepted Answer

A) Integrity 
B) Courage 
C) Well-being 
D) Humility 
A) Integrity 
B) Courage 
C) Well-being 
D) Humility

Question 10

How does the eight-step governance process of the Advocate Good Samaritan Hospital ensure transparency and equity for all stakeholders?

Accepted Answer

The eight-step governance process of the

Question 11

What were the first steps taken up by the Good Samaritan to take the organization from good to great?

Accepted Answer

The first steps that Good Samaritan took

Question 12

In the context of the Weber's classification of the way leaders exercise authority,which of the following leadership styles is based on an individual's ability to inspire others and usually is tied to that person's personal characteristics?

Accepted Answer

A) Charismatic leadership 
B) Absorptive leadership 
C) Rational-legal leadership 
D) Traditional leadership 
A) Charismatic leadership 
B) Absorptive leadership 
C) Rational-legal leadership 
D) Traditional leadership

Question 13

Mid-level strategic leaders are involved in vision and strategy formation.

Accepted Answer

A) True 
 B)False

Question 14

The situational leadership theory classifies leader behaviors into task-oriented and relationship-oriented behaviors.

Accepted Answer

A) True 
 B)False

Question 15

What were the two severe problems faced by Alcoa's industrial magnesium plant when the crisis of epic proportions rocked the plant and rattled the company?

Accepted Answer

The two severe problems which were being

Question 16

In the context of the leadership styles defined by Hersey and Blanchard,in which of the following styles of leadership do leaders allocate tasks and set direction,but the subordinate has full control over the performance of the work?

Accepted Answer

A) Supporting 
B) Delegating 
C) Directing 
D) Coaching 
A) Supporting 
B) Delegating 
C) Directing 
D) Coaching

Question 17

Discuss the rationale behind the organizational transformation embarked on by the leadership at Advocate Good Samaritan Hospital,to take the organization from "good to great."

Accepted Answer

The rationale behind the organizational

Question 18

The concept of strategic leadership has moved leadership perspectives away from the team- and system-based "great group" concept toward a solitary "great leader" paradigm.

Accepted Answer

A) True 
 B)False

Question 19

Where is the Advocate Good Samaritan Hospital located?

Accepted Answer

A) Arkansas 
B) New Jersey 
C) Illinois 
D) Pennsylvania 
A) Arkansas 
B) New Jersey 
C) Illinois 
D) Pennsylvania

Question 20

What are the various characteristics of effective strategic leadership?

Accepted Answer

The characteristics of effective strateg

What led Simonic to call off the impending layoffs at Alcoa's industrial magnesium plant?

An important aspect of an organization's leadership is its responsibility to the public and practice of good citizenship.

With respect to the six competencies summarized by the human development and leadership division of the American society for quality,which of the following competencies in a leader involves effectively listening and articulating messages to provide shared meaning?

Senior management is responsible for creating an environment in which employees' decisions and actions and stakeholder interactions conform to the organization's moral and professional principles.

Point 14 of Deming's 14 points emphasizes:

Describe the Good Samaritan Leadership System (GSLS),a systematic leadership process established by Good Samaritan.

Which of the following personal leadership competencies refers to the mental or moral strength to venture,persevere,and withstand danger,fear,or difficulty with a firmness of mind and will,allowing leaders to navigate into the unknown?

How does the eight-step governance process of the Advocate Good Samaritan Hospital ensure transparency and equity for all stakeholders?

What were the first steps taken up by the Good Samaritan to take the organization from good to great?

In the context of the Weber's classification of the way leaders exercise authority,which of the following leadership styles is based on an individual's ability to inspire others and usually is tied to that person's personal characteristics?

Mid-level strategic leaders are involved in vision and strategy formation.

The situational leadership theory classifies leader behaviors into task-oriented and relationship-oriented behaviors.

What were the two severe problems faced by Alcoa's industrial magnesium plant when the crisis of epic proportions rocked the plant and rattled the company?

In the context of the leadership styles defined by Hersey and Blanchard,in which of the following styles of leadership do leaders allocate tasks and set direction,but the subordinate has full control over the performance of the work?

Discuss the rationale behind the organizational transformation embarked on by the leadership at Advocate Good Samaritan Hospital,to take the organization from "good to great."

The concept of strategic leadership has moved leadership perspectives away from the team- and system-based "great group" concept toward a solitary "great leader" paradigm.

Where is the Advocate Good Samaritan Hospital located?

What are the various characteristics of effective strategic leadership?

Introduction to Quality

Foundations of Quality Management

Customer Focus

Workforce Focus

Process Focus

Statistical Methods in Quality Management

Design for Quality and Product Excellence

Measuring and Controlling Quality

Process Improvement and Six Sigma

The Baldrige Framework for Performance Excellence

Strategy and Performance Excellence

Measurement and Knowledge Management for Performance Excellence

Building and Sustaining Quality and Performance Excellence

Filters

Exam 13: Leadership for Performance Excellence

What led Simonic to call off the impending layoffs at Alcoa's industrial magnesium plant?

An important aspect of an organization's leadership is its responsibility to the public and practice of good citizenship.

With respect to the six competencies summarized by the human development and leadership division of the American society for quality,which of the following competencies in a leader involves effectively listening and articulating messages to provide shared meaning?

Senior management is responsible for creating an environment in which employees' decisions and actions and stakeholder interactions conform to the organization's moral and professional principles.

Point 14 of Deming's 14 points emphasizes:

Describe the Good Samaritan Leadership System (GSLS),a systematic leadership process established by Good Samaritan.

Which of the following personal leadership competencies refers to the mental or moral strength to venture,persevere,and withstand danger,fear,or difficulty with a firmness of mind and will,allowing leaders to navigate into the unknown?

How does the eight-step governance process of the Advocate Good Samaritan Hospital ensure transparency and equity for all stakeholders?

What were the first steps taken up by the Good Samaritan to take the organization from good to great?

In the context of the Weber's classification of the way leaders exercise authority,which of the following leadership styles is based on an individual's ability to inspire others and usually is tied to that person's personal characteristics?

Mid-level strategic leaders are involved in vision and strategy formation.

The situational leadership theory classifies leader behaviors into task-oriented and relationship-oriented behaviors.

What were the two severe problems faced by Alcoa's industrial magnesium plant when the crisis of epic proportions rocked the plant and rattled the company?

In the context of the leadership styles defined by Hersey and Blanchard,in which of the following styles of leadership do leaders allocate tasks and set direction,but the subordinate has full control over the performance of the work?

Discuss the rationale behind the organizational transformation embarked on by the leadership at Advocate Good Samaritan Hospital,to take the organization from "good to great."

The concept of strategic leadership has moved leadership perspectives away from the team- and system-based "great group" concept toward a solitary "great leader" paradigm.

Where is the Advocate Good Samaritan Hospital located?

What are the various characteristics of effective strategic leadership?

Introduction to Quality

Foundations of Quality Management

Customer Focus

Workforce Focus

Process Focus

Statistical Methods in Quality Management

Design for Quality and Product Excellence

Measuring and Controlling Quality

Process Improvement and Six Sigma

The Baldrige Framework for Performance Excellence

Strategy and Performance Excellence

Measurement and Knowledge Management for Performance Excellence

Building and Sustaining Quality and Performance Excellence

Filters