Question 1

A _____ monitors the fraction of nonconforming units.

Accepted Answer

A) c-chart 
B) u-chart 
C) np-chart 
D) p-chart 
A) c-chart 
B) u-chart 
C) np-chart 
D) p-chart D

Question 2

In an attempt to solve the problem of tacked syringes,statistical consultants recommended _____ for the purpose of improving the tacking operation.

Accepted Answer

A) ANOVA 
B) pre-control 
C) measurement system evaluation 
D) Statistical Process Control 
A) ANOVA 
B) pre-control 
C) measurement system evaluation 
D) Statistical Process Control D

Question 3

Discuss the problem associated with the tacked syringes at the final production step.

Accepted Answer

A containment cap that is "tacked" at a shorter than desired length leads to pressure on the cartridge stopper and,hence,partial or complete activation of the syringe.Such syringes must then be scrapped.If the cap is "tacked" at a longer than desired length,the tacking is incomplete or inadequate,which can lead to cap loss and potentially a cartridge loss in shipment and handling.Such syringes can be reworked manually to attach the cap at a lower position.However,this process requires a 100 percent inspection of the tacked syringes and results in increased cost for the items.This final production step seemed to be producing more and more scrap and reworked syringes over successive weeks.

Question 4

For variable data,the two important quality measures are the proportion nonconforming and nonconformances per unit.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a likely cause of the control chart pattern known as a "trend"?

Accepted Answer

A) Aging equipment 
B) Maintenance schedules 
C) New process operator 
D) Sudden power surge 
A) Aging equipment 
B) Maintenance schedules 
C) New process operator 
D) Sudden power surge

Question 6

Rolled throughput yield is the proportion of conforming units that results from a series of process steps.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT one of the basic applications of a control chart?

Accepted Answer

A) To establish a state of statistical control. 
B) To calculate the average-range. 
C) To monitor a process to identify special causes of variation. 
D) To determine process capability. 
A) To establish a state of statistical control. 
B) To calculate the average-range. 
C) To monitor a process to identify special causes of variation. 
D) To determine process capability.

Question 8

Pre-control should only be used when process capability is no greater than 88 percent of the tolerance.

Accepted Answer

A) True 
 B)False

Question 9

A preliminary analysis involving data entry at the distributor revealed that packing slips contained errors; to remedy this problem a _____ was constructed for each day to track the number of defects found.

Accepted Answer

A) Quality Assurance Committee 
B) sampling strategy 
C) u-chart 
D) new production process 
A) Quality Assurance Committee 
B) sampling strategy 
C) u-chart 
D) new production process

Question 10

What were the upper and lower specification limits desired for the syringe assembly process?

Accepted Answer

USL = 4.98

Question 11

If most of the points on a control chart fluctuate randomly between the control limits with no recognizable pattern,then the process is in statistical control.

Accepted Answer

A) True 
 B)False

Question 12

Control limits for the s-chart are given by: LCLs = B3s and UCLs = B4s,where B3 and B4 are constants.

Accepted Answer

A) True 
 B)False

Question 13

When constructing a u-chart,the standard deviation of each sample varies because the size of the sampling unit varies.

Accepted Answer

A) True 
 B)False

Question 14

Coils of synthetic rope are monitored for defects.Each coil contains 1,200 feet of rope.26 coils were selected and the number of defects found in each coil is presented below.Identify an appropriate control chart and determine the chart's control limits.

Accepted Answer

@#LAT-DLM&
@#LAT-DLM&
Center l

Question 15

A process is said to be out of control when:

Accepted Answer

A) common causes are present. 
B) special causes are present. 
C) the process is not capable of meeting specifications. 
D) the upper and lower control limits cannot be computed. 
A) common causes are present. 
B) special causes are present. 
C) the process is not capable of meeting specifications. 
D) the upper and lower control limits cannot be computed.

Question 16

Operators at the final stage of the syringe assembly process chose 35 consecutive observations for a capability study and arrived at an estimated minimum process capability index of:

Accepted Answer

A) 1.01. 
B) 0.97. 
C) 1.03. 
D) 0.99. 
A) 1.01. 
B) 0.97. 
C) 1.03. 
D) 0.99.

Question 17

What was the remedy for the problems with packing slip errors?

Accepted Answer

The remedy for these problems

Question 18

A _____ is the result of some cause that gradually affects the quality characteristics of the product and causes the points on a control chart to gradually move up or down from the center line.

Accepted Answer

A) defect 
B) process shift 
C) cycle 
D) trend 
A) defect 
B) process shift 
C) cycle 
D) trend

Question 19

Collecting _____ data is usually easier than collecting _____ data because the assessment can usually be done more quickly by a simple inspection or count.

Accepted Answer

A) variable; attribute 
B) conformances; nonconformances 
C) attribute; variable 
D) simple; complex 
A) variable; attribute 
B) conformances; nonconformances 
C) attribute; variable 
D) simple; complex

Question 20

A nonconforming unit of work is one that has no defects or errors.

Accepted Answer

A) True 
 B)False

A _____ monitors the fraction of nonconforming units.

In an attempt to solve the problem of tacked syringes,statistical consultants recommended _____ for the purpose of improving the tacking operation.

Discuss the problem associated with the tacked syringes at the final production step.

For variable data,the two important quality measures are the proportion nonconforming and nonconformances per unit.

Which of the following is a likely cause of the control chart pattern known as a "trend"?

Rolled throughput yield is the proportion of conforming units that results from a series of process steps.

Which of the following is NOT one of the basic applications of a control chart?

Pre-control should only be used when process capability is no greater than 88 percent of the tolerance.

A preliminary analysis involving data entry at the distributor revealed that packing slips contained errors; to remedy this problem a _____ was constructed for each day to track the number of defects found.

What were the upper and lower specification limits desired for the syringe assembly process?

If most of the points on a control chart fluctuate randomly between the control limits with no recognizable pattern,then the process is in statistical control.

Control limits for the s-chart are given by: LCLs = B3s and UCLs = B4s,where B3 and B4 are constants.

When constructing a u-chart,the standard deviation of each sample varies because the size of the sampling unit varies.

Coils of synthetic rope are monitored for defects.Each coil contains 1,200 feet of rope.26 coils were selected and the number of defects found in each coil is presented below.Identify an appropriate control chart and determine the chart's control limits.

A process is said to be out of control when:

Operators at the final stage of the syringe assembly process chose 35 consecutive observations for a capability study and arrived at an estimated minimum process capability index of:

What was the remedy for the problems with packing slip errors?

A _____ is the result of some cause that gradually affects the quality characteristics of the product and causes the points on a control chart to gradually move up or down from the center line.

Collecting _ data is usually easier than collecting _ data because the assessment can usually be done more quickly by a simple inspection or count.

A nonconforming unit of work is one that has no defects or errors.

Introduction to Quality

Foundations of Quality Management

Customer Focus

Workforce Focus

Process Focus

Statistical Methods in Quality Management

Design for Quality and Product Excellence

Process Improvement and Six Sigma

The Baldrige Framework for Performance Excellence

Strategy and Performance Excellence

Measurement and Knowledge Management for Performance Excellence

Leadership for Performance Excellence

Building and Sustaining Quality and Performance Excellence

Filters

Exam 8: Measuring and Controlling Quality

A _____ monitors the fraction of nonconforming units.

In an attempt to solve the problem of tacked syringes,statistical consultants recommended _____ for the purpose of improving the tacking operation.

Discuss the problem associated with the tacked syringes at the final production step.

For variable data,the two important quality measures are the proportion nonconforming and nonconformances per unit.

Which of the following is a likely cause of the control chart pattern known as a "trend"?

Rolled throughput yield is the proportion of conforming units that results from a series of process steps.

Which of the following is NOT one of the basic applications of a control chart?

Pre-control should only be used when process capability is no greater than 88 percent of the tolerance.

A preliminary analysis involving data entry at the distributor revealed that packing slips contained errors; to remedy this problem a _____ was constructed for each day to track the number of defects found.

What were the upper and lower specification limits desired for the syringe assembly process?

If most of the points on a control chart fluctuate randomly between the control limits with no recognizable pattern,then the process is in statistical control.

Control limits for the s-chart are given by: LCLs = B3s and UCLs = B4s,where B3 and B4 are constants.

When constructing a u-chart,the standard deviation of each sample varies because the size of the sampling unit varies.

Coils of synthetic rope are monitored for defects.Each coil contains 1,200 feet of rope.26 coils were selected and the number of defects found in each coil is presented below.Identify an appropriate control chart and determine the chart's control limits.

A process is said to be out of control when:

Operators at the final stage of the syringe assembly process chose 35 consecutive observations for a capability study and arrived at an estimated minimum process capability index of:

What was the remedy for the problems with packing slip errors?

A _____ is the result of some cause that gradually affects the quality characteristics of the product and causes the points on a control chart to gradually move up or down from the center line.

Collecting _____ data is usually easier than collecting _____ data because the assessment can usually be done more quickly by a simple inspection or count.

A nonconforming unit of work is one that has no defects or errors.

Introduction to Quality

Foundations of Quality Management

Customer Focus

Workforce Focus

Process Focus

Statistical Methods in Quality Management

Design for Quality and Product Excellence

Process Improvement and Six Sigma

The Baldrige Framework for Performance Excellence

Strategy and Performance Excellence

Measurement and Knowledge Management for Performance Excellence

Leadership for Performance Excellence

Building and Sustaining Quality and Performance Excellence

Filters

Collecting _ data is usually easier than collecting _ data because the assessment can usually be done more quickly by a simple inspection or count.