Question 1

Divisional structures tend to be more flexible and innovative because of

Accepted Answer

A)  their work-flow focus. 
B)  the preference employees have for centralized decision-making. 
C)  their proximity to a heterogeneous customer base. 
D)  the high level of centralization in the structure. 
E)  the tendency to ignore opportunities. 
A)  their work-flow focus. 
B)  the preference employees have for centralized decision-making. 
C)  their proximity to a heterogeneous customer base. 
D)  the high level of centralization in the structure. 
E)  the tendency to ignore opportunities.

Question 2

How does the perceptual-motor approach differ from the biological approach, and what does it have in common with the mechanistic approach?

Accepted Answer

The perceptual-motor approach to job des

Question 3

How do the different HR functions use the information gathered from job analysis?

Accepted Answer

1. Work redesign: Often a firm will seek

Question 4

The final stage in work-flow analysis is to identify the inputs used in the development of a work unit's product.

Accepted Answer

A) True 
 B)False

Question 5

Grace has been given the authority to make decisions about how to accomplish her work. The "Job Characteristics Model" classifies this as

Accepted Answer

A)  task identity. 
B)  task discretion. 
C)  skill variety. 
D)  autonomy. 
E)  task significance. 
A)  task identity. 
B)  task discretion. 
C)  skill variety. 
D)  autonomy. 
E)  task significance.

Question 6

Units that are a part of the ________ structure act almost as separate, self-sufficient, semi-autonomous organizations.

Accepted Answer

A)  mechanistic 
B)  divisional 
C)  functional 
D)  centralized 
E)  bureaucratic 
A)  mechanistic 
B)  divisional 
C)  functional 
D)  centralized 
E)  bureaucratic

Question 7

Millennials are used to typing on a computer, texting with a friend or friends, watching television, and listening to music all at the same time. ________ refers to this reduced attentive state.

Accepted Answer

A)  Multitasking presence 
B)  Task presence 
C)  Selective presence 
D)  Absence presence 
E)  Alternative presence 
A)  Multitasking presence 
B)  Task presence 
C)  Selective presence 
D)  Absence presence 
E)  Alternative presence

Question 8

When there is a single point of failure, companies can correct the problem by having

Accepted Answer

A)  teams provide organizations with a limited set of skills to utilize. 
B)  team members share work when any member becomes overloaded. 
C)  rewards that are focused on individual pay raises rather than team bonuses. 
D)  a limit to the team's autonomy, improving its efficiency. 
E)  the team remove the need for individual accountability. 
A)  teams provide organizations with a limited set of skills to utilize. 
B)  team members share work when any member becomes overloaded. 
C)  rewards that are focused on individual pay raises rather than team bonuses. 
D)  a limit to the team's autonomy, improving its efficiency. 
E)  the team remove the need for individual accountability.

Question 9

A factory manufacturing line was slow to produce products and was failing to meet quotas. The manager recommendation was to do a time-and-motion study. This is a strong first step.

Accepted Answer

A) True 
 B)False

Question 10

The Position Analysis Questionnaire (PAQ) covers only the work context, leaving out the inputs, outputs, and processes involved in the job.

Accepted Answer

A) True 
 B)False

Question 11

Divisional structures are most appropriate in stable and predictable environments.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following approaches to job design has roots in human-factors literature?

Accepted Answer

A)  Motivational approach 
B)  Mechanistic approach 
C)  Biological approach 
D)  Perceptual-motor approach 
E)  Scientific management approach 
A)  Motivational approach 
B)  Mechanistic approach 
C)  Biological approach 
D)  Perceptual-motor approach 
E)  Scientific management approach

Question 13

Functional structures are more appropriate than divisional structures when

Accepted Answer

A)  the environment is unstable. 
B)  it is difficult to anticipate the demand. 
C)  coordination requirements between jobs are inconsistent. 
D)  the organization competes on costs. 
E)  the environment is unpredictable. 
A)  the environment is unstable. 
B)  it is difficult to anticipate the demand. 
C)  coordination requirements between jobs are inconsistent. 
D)  the organization competes on costs. 
E)  the environment is unpredictable.

Question 14

Divisional structures are more appropriate than functional structures when

Accepted Answer

A)  demand can be well anticipated. 
B)  the environment is stable and predictable. 
C)  flexible responsiveness is required. 
D)  the organization competes on costs. 
E)  the consumer base is heterogeneous. 
A)  demand can be well anticipated. 
B)  the environment is stable and predictable. 
C)  flexible responsiveness is required. 
D)  the organization competes on costs. 
E)  the consumer base is heterogeneous.

Question 15

Jamal, an efficiency expert, proposes the "just-in-time" inventory method to Liza, the CEO of Neptune Inc. If Liza is to accept the proposal, which of the following changes is he most likely to implement in Neptune Inc.?

Accepted Answer

A)  He is likely to avoid made-for-order method of manufacturing. 
B)  He is likely to create a larger storage space for inventories. 
C)  He is likely to introduce processes that support lean production. 
D)  He is likely to manufacture mass products well ahead of demand. 
E)  He is likely to stock a backup of supplies for emergencies. 
A)  He is likely to avoid made-for-order method of manufacturing. 
B)  He is likely to create a larger storage space for inventories. 
C)  He is likely to introduce processes that support lean production. 
D)  He is likely to manufacture mass products well ahead of demand. 
E)  He is likely to stock a backup of supplies for emergencies.

Question 16

What are the advantages and disadvantages of a functional structure? Compare them with those of a divisional structure.

Accepted Answer

Functional structures are very efficient

Question 17

The final stage in work-flow analysis is to identify the work ________ in the development of the work unit's product.

Accepted Answer

A)  results 
B)  relationships 
C)  processes 
D)  inputs 
E)  ethics 
A)  results 
B)  relationships 
C)  processes 
D)  inputs 
E)  ethics

Question 18

The factual or procedural information that is necessary for successfully performing a task is called

Accepted Answer

A)  aptitude. 
B)  ability. 
C)  skill. 
D)  persistence. 
E)  knowledge. 
A)  aptitude. 
B)  ability. 
C)  skill. 
D)  persistence. 
E)  knowledge.

Question 19

Which of the following is the primary role of an efficiency expert?

Accepted Answer

A)  Looking for additional resources to increase productivity 
B)  Implementing a system that can store excess inventories 
C)  Introducing new equipment that will increase output 
D)  Removing every bit of waste in production operations 
E)  Employing more people to complete a task more quickly 
A)  Looking for additional resources to increase productivity 
B)  Implementing a system that can store excess inventories 
C)  Introducing new equipment that will increase output 
D)  Removing every bit of waste in production operations 
E)  Employing more people to complete a task more quickly

Question 20

For teams to be effective, it is essential that the level of task interdependence is greater than the level of outcome interdependence.

Accepted Answer

A) True 
 B)False

Divisional structures tend to be more flexible and innovative because of

How does the perceptual-motor approach differ from the biological approach, and what does it have in common with the mechanistic approach?

How do the different HR functions use the information gathered from job analysis?

The final stage in work-flow analysis is to identify the inputs used in the development of a work unit's product.

Grace has been given the authority to make decisions about how to accomplish her work. The "Job Characteristics Model" classifies this as

Units that are a part of the ________ structure act almost as separate, self-sufficient, semi-autonomous organizations.

Millennials are used to typing on a computer, texting with a friend or friends, watching television, and listening to music all at the same time. ________ refers to this reduced attentive state.

When there is a single point of failure, companies can correct the problem by having

A factory manufacturing line was slow to produce products and was failing to meet quotas. The manager recommendation was to do a time-and-motion study. This is a strong first step.

The Position Analysis Questionnaire (PAQ) covers only the work context, leaving out the inputs, outputs, and processes involved in the job.

Divisional structures are most appropriate in stable and predictable environments.

Which of the following approaches to job design has roots in human-factors literature?

Functional structures are more appropriate than divisional structures when

Divisional structures are more appropriate than functional structures when

Jamal, an efficiency expert, proposes the "just-in-time" inventory method to Liza, the CEO of Neptune Inc. If Liza is to accept the proposal, which of the following changes is he most likely to implement in Neptune Inc.?

What are the advantages and disadvantages of a functional structure? Compare them with those of a divisional structure.

The final stage in work-flow analysis is to identify the work ________ in the development of the work unit's product.

The factual or procedural information that is necessary for successfully performing a task is called

Which of the following is the primary role of an efficiency expert?

For teams to be effective, it is essential that the level of task interdependence is greater than the level of outcome interdependence.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters

Exam 4: The Analysis and Design of Work

Divisional structures tend to be more flexible and innovative because of

How does the perceptual-motor approach differ from the biological approach, and what does it have in common with the mechanistic approach?

How do the different HR functions use the information gathered from job analysis?

The final stage in work-flow analysis is to identify the inputs used in the development of a work unit's product.

Grace has been given the authority to make decisions about how to accomplish her work. The "Job Characteristics Model" classifies this as

Units that are a part of the ________ structure act almost as separate, self-sufficient, semi-autonomous organizations.

Millennials are used to typing on a computer, texting with a friend or friends, watching television, and listening to music all at the same time. ________ refers to this reduced attentive state.

When there is a single point of failure, companies can correct the problem by having

A factory manufacturing line was slow to produce products and was failing to meet quotas. The manager recommendation was to do a time-and-motion study. This is a strong first step.

The Position Analysis Questionnaire (PAQ) covers only the work context, leaving out the inputs, outputs, and processes involved in the job.

Divisional structures are most appropriate in stable and predictable environments.

Which of the following approaches to job design has roots in human-factors literature?

Functional structures are more appropriate than divisional structures when

Divisional structures are more appropriate than functional structures when

Jamal, an efficiency expert, proposes the "just-in-time" inventory method to Liza, the CEO of Neptune Inc. If Liza is to accept the proposal, which of the following changes is he most likely to implement in Neptune Inc.?

What are the advantages and disadvantages of a functional structure? Compare them with those of a divisional structure.

The final stage in work-flow analysis is to identify the work ________ in the development of the work unit's product.

The factual or procedural information that is necessary for successfully performing a task is called

Which of the following is the primary role of an efficiency expert?

For teams to be effective, it is essential that the level of task interdependence is greater than the level of outcome interdependence.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters