Exam 6: Project Team Building, Conflict, and Negotiation

One of the best methods for ensuring that a negotiation proceeds along substantive lines is to frame the discussion around objective criteria.

Stacey noted that the client was a cantankerous old man and that her current project team lacked the requisite skills to work with him. Time was running short, so the BEST approach to making sure the project team had the necessary skills was to:

Team members get to know each other in the:

What are the main elements of principled negotiation?

Even though he was the facilities director with the county, Keith loosened his tie and waded into the raw, untreated sewage with the rest of the project team. As they stood there together in the quagmire of mud and feces, the team members found Keith less intimidating and his:

All of the members of the ladies' circle were horrified when each of them arrived at the parish hall with 20 gallons of potato salad. It was all quite delicious but wasn't the well-balanced spread they customarily set out. The potato salad disaster of '89 was passed from generation to generation along with a stern warning to:

"Our work here is done," the project leader shouted as he surveyed the scene. "Go home and reflect on what you've accomplished and I'll see you at the world premiere, once we're all immortalized in a feature length movie." This project team is in the:

One of the BEST methods for ensuring that a negotiation proceeds along substantive lines is to frame the discussion around:

The two main challenges that virtual project teams face are building trust and establishing the best modes of communication.

Cross-functional cooperation directly influences both the actual implementation of the project and the team members' assessment that the project experience was worthwhile.

When negotiating, it is important to remember that for every position, there are usually several alternatives that can satisfy it.

What are the main three reasons why project teams fail?

A splendid way to improve the efficiency and effectiveness of virtual teams is to:

The two sets of factors that contribute to cross-functional cooperation influence:

The misconception of the reason behind another person's behavior is:

"Loose Cannon" Buchanan said and did whatever he wanted, which was usually at odds with the behavior of the rest of the business faculty. An appropriate mechanism for bringing him into alignment with the rest of the team is:

Team building and conflict management skills are two of the most important people skills that project managers can cultivate.

Which of the following phenomena would be most likely to occur if the project team did NOT have clear and commonly understood project goals?

Some of the team members took great delight in stirring the pot at team meetings. They knew just how to get each team member agitated and then sat back and enjoyed the show. These troublemakers defended their actions by claiming that they took the:

Project team productivity is at its peak during the norming phase of group development.